SoleShape Reviews 19

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Shoe shop

Information provided by various external sources

SoleShape has the latest exclusive sneakers. We authenticate every pair to make sure they are 100% real. On our website you can find our selection of the latest sneakers were you can order them after you have missed out. We are shipping worldwide.


Contact info

4.0

Great

TrustScore 4 out of 5

19 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience. Alessandro is a true professional in the sneaker market. Thank you very much and until next time !

23 November 2022
Unprompted review
Rated 1 out of 5 stars

295 eur sneakers never delivered

295 eur sneakers ordered, never got sent. Seller disappeared and never responded through any channel. Avoid at all cost!

16 September 2022
Unprompted review
SoleShape logo

Reply from SoleShape

Dear Tim DeDe,

Thank you for contacting us.

We are sorry to hear that you are not satisfied with your recent experience on our website.

We have contacted you at the time concerning the delay and we apologise for the delay and lack of communication. The order was delivered on September 28 according to our records. Hopefully you will still enjoy your new sneakers!

We kindly ask you to delete your 1 star review as you've received your order. This would be really helpful for us.

Kind regards,
Team Soleshape

Rated 5 out of 5 stars

Great customer service

Great customer service! Very helpful via Instagram and my sneakers were delivered fast. Sneakers were authentic and in perfect condition.

22 June 2020
Unprompted review
Show reviews in all languages. (19 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look