First time that we have used this supplier. First attracted by the very competitive price and delivery charge of the item chosen - Acqua di Parma body wash. Delivered to a separate address than ours... See more
Company replied
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Review summary
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Reviews shaping this summary
Looked online & saw a great price for my favourite perfume. On placing my order from the start, communication was commendable throughout. Whilst there was no rush for my order it arrived within a go... See more
Company replied
I have had difficulty trying to get this particular eye pencil so was amazed when I found your company supplied it ! The price was great , the communication was great , letting me know when it would b... See more
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Ordered 3 items and also sent a message to Tara regarding delivery price. Turns out that it was the same price which was excellent. Tara kept me informed of the delivery and postage dates and it... See more
Company details
- #17 of 109 best companies in Perfume store
- #26 of 127 best companies in Cosmetics shop
- #19 of 108 best companies in Hair product shop
Written by the company
So Lippy™ is an independent UK beauty retailer established in 2004, offering a curated range of fragrances, skincare, grooming and home fragrance from trusted global brands. We operate exclusively through our official website: solippy.co.uk. We are committed to fast dispatch, reliable customer service and authentic products sourced from reputable suppliers. Please note: So Lippy™ has no connection to Solippy.com or any similarly named websites. Any customer enquiries or reviews relating to other retailers cannot be resolved by us
Contact info
United Kingdom
- 01372727577
- sales@solippy.co.uk
- solippy.co.uk
4.8
Excellent
702 reviews
Replied to 75% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Solippy
Thank you so much for your order and your review, we truly appreciate it. We look forward to welcoming you back again.
Good Products at excellent prices
Good Products at excellent prices , made an error with my order and received exceptional customer service from Tara
Highly recommended this supplier
John
6 March 2026
Unprompted review
Reply from Solippy
Thank you so much for your order and your review, we truly appreciate it. We look forward to welcoming you back again.
Perfume arrived quickly and was well…
Perfume arrived quickly and was well packaged. Great value for money, cheapest site selling what I wanted so I'll be buying from here again.
5 March 2026
Reply from Solippy
Thank you so much for your order and your review, we truly appreciate it. We look forward to welcoming you back again.
Very good thank you
24 February 2026
Reply from Solippy
Thank you so much for your order and your review, we truly appreciate it. We look forward to welcoming you back again.
Fantastic great service and great…
Fantastic great service and great perfume
19 February 2026
Unprompted review
Reply from Solippy
Thank you so much for your order and your review, we truly appreciate it. We look forward to welcoming you back again.
Reply from Solippy
Thank you so much for your order and your review, we truly appreciate it. We look forward to welcoming you back again.
As before excellent service
As before excellent service. You advised me when the perfume was back in stock. I ordered and it arrived in 2 days. This is the third order I’ve had from you and I’d order again without any hesitation. Thank you so much.
17 February 2026
Reply from Solippy
Thank you so much for your order and your review, we truly appreciate it. We look forward to welcoming you back again.
The Cacharel EDTs bought were not…
The Cacharel EDTs bought were not authentic had to return one. Others were of cheap low quality.
11 December 2025
Unprompted review
Reply from Solippy
Thank you for taking the time to share your feedback. We are sorry to hear that you were not satisfied with your order.
As a VAT‑registered UK business trading for over 20 years, we take authenticity extremely seriously. All items we sell — including the Cacharel Yes I Am Delicious gift set and the additional Benetton body spray, Mexx deodorant spray, and 4711 roll‑on — are sourced exclusively from reputable, long‑established suppliers. We can confirm that all products supplied in your order were 100% genuine branded items.
We were pleased to accept the return for the item you chose to send back, and we remain committed to resolving any concerns promptly and professionally. Should you require any further assistance, we will be happy to help.
My SoLippy Experience was Fantastic
It was a pleasure ordering something I have wanted and waited for for so long when it finally came back into stock.
Tara at SoLippy responded to all of my queries straight away making the process from ordering to delivery exceptional and easy it all went so smoothly I was so delighted upon arrival I repeated the order immediately!
SoLippy’s discount was amazing…..
Thank you Tara at SoLippy
29 November 2025
Unprompted review
Reply from Solippy
Thank you so much for your order and your review, we truly appreciate it. We look forward to welcoming you back again.
Reply from Solippy
Thank you so much for your order and your review, we truly appreciate it. We look forward to welcoming you back again.
Fantastic Service
A great range of products that I couldnt find on the highstreet at all, the whole process was great from order to delivery and even at christmas It arrived on time and saved christmas.
Great company, highly recommend.
23 December 2025
Unprompted review
Reply from Solippy
Thank you for your order and review it is much appreciated. Wishing you a very Merry Christmas
There is nothing that could of been…
There is nothing that could of been done better! Ordered despatched and delivered exactly as promised. Very professional.
17 December 2025
Unprompted review
Reply from Solippy
Thank you for your order and review it is much appreciated. Wishing you a very Merry Christmas
Lovely experience
Lovely experience; the communication with the team was A1 - considering this being my first time ordering from them. I will be back again xx
23 December 2025
Unprompted review
Reply from Solippy
Thank you for your order and review it is much appreciated. Wishing you a very Merry Christmas
Easy to order and quick response and…
Easy to order and quick response and delivery.
18 December 2025
Unprompted review
Reply from Solippy
Thank you for your order it is much appreciated. Wishing you a very Merry Christmas
Terrible
I brought some items three days ago. I paid £11.95 for fast delivery and so far no items. No updates. Nothing. I have called them and there is only a answerphone message. Emails are not responded to. Sadly, it’s Christmas so I have no time to wait. Or waste.
Communication with this service is lacking and there is no way of following up an order.
Awful. I hope to get my money back.
22 December 2025
Unprompted review
Reply from Solippy
Your order was placed Friday 19th Dec at 6.45pm and no orders are sent out until the Monday morning. Your order was sent out first thing this morning via DPD . You tried to call once this morning at 10.03am and did not leave a message. You had emailed this morning and I replied back to you explaining that due to the late time in the day that you placed your order this would not be sent out until the Monday (today). Please do not make out that you were not responded to as I had replied to your email. If your order was placed before the evening on Friday and placed in the morning then it could have sent sent out on the Friday for you. You have also received emails to say that your order was packing and shipped. I appreciate that you are anxious about your order as you have purchased it so close to Christmas. I would appreciate it if you did not say things that are not correct. We have received many orders Friday evening and over the weekend that are all shipping out today in time for Christmas
Good value good service
Good value, good communication, speedy delivery
17 December 2025
Unprompted review
Reply from Solippy
Thank you for your order it is much appreciated. Wishing you a very Merry Christmas
1st Class Service
1st class service. Bought Kouros 100ml at the cheapest I've ever seen it anywhere.
Highly recommended. And you don't hear me say that very often....
13 December 2025
Unprompted review
Reply from Solippy
Thank you for your order it is much appreciated. Wishing you a very Merry Christmas
Great service, delivered quicky, thank you
Great service from ordering to delivery, very quick and easy
1 December 2025
Reply from Solippy
Thank you for your order it is much appreciated. Wishing you a very Merry Christmas
First time user but not the last
First time that we have used this supplier. First attracted by the very competitive price and delivery charge of the item chosen - Acqua di Parma body wash. Delivered to a separate address than ours as a 70th birthday gift for a close friend in Yorkshire. Ordered last Thursday, arrived on Monday, one day before required.
Recommended.
28 November 2025
Unprompted review
Reply from Solippy
Thank you for your order it is much appreciated. Wishing you a very Merry Christmas
Very pleased
Fabulous experience, Perfume came Quickly packed well and mostly priced very competitively.
I will certainly be shopping here again .
Thankyou.
1 December 2025
Reply from Solippy
Thank you for your order it is much appreciated. Wishing you a very Merry Christmas
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