Solstice SunglassesReviews 

194
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Evaluating 186 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the quality of the products, finding them to be as described and feeling high-quality right out of the box. Some also highlight positive interactions with customer service representatives, who are described as helpful, patient, and attentive in resolving issues. Conversely, a significant number of people experienced considerable delays with their orders and shipping, often waiting weeks longer than expected without clear communication or tracking information. Some customers also received products that were either used, damaged, or not as described, sometimes lacking essential accessories or original packaging. There are also reports of difficulty reaching customer service or getting satisfactory resolutions for problems, leading to frustration and the need for external intervention.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and authenticity; some customers express... See more

Order

Reviewers express significant dissatisfaction with their orders, citing frequent cancellations and long... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reviewers praising fast delivery, some receiving... See more

Customer service

People report ambiguous experiences with customer service, with many praising the helpfulness, attentiveness,... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers expressing satisfaction, noting that... See more

Reviews shaping this summary

Rated 3 out of 5 stars

You could, certainly improve the comunication!! For more than 10 days I had no word about my order! The product is amazing! After a while I received my order!

Rated 2 out of 5 stars

For the price I paid, I would have expected much better visual quality; the quality of the plastic and the product overall is comparable to a simple pair of $50 sunglasses and I’m talking about Armani... See more

Rated 2 out of 5 stars

Poor communication when my order was late caused me to purchase a different pair of glassses for a trip. There should have been plenty of time with the 7-10 business days they said. Skeptical about bu... See more

Rated 2 out of 5 stars

They took longer than expected to arrive, and one of the hinges was bent, causing the left temple to point downward. I had to take them to an optician to have them fixed because I didn’t want to wait... See more


Company details

  1. Sunglasses shop
  2. Clothing Shop
  3. Fashion accessories shop

Information provided by various external sources

Men's, Women's and Kids Designer Sunglasses from Fashion brands such as, Fendi, Gucci, Maui Jim, Dior and more available at Solstice Sunglasses.


Contact info

3.0

Average

TrustScore 3 out of 5

194 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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3.0

All reviews

(194)

189 reviews in the last 12 months

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Rated 2 out of 5 stars

Poor communication

Poor communication when my order was late caused me to purchase a different pair of glassses for a trip. There should have been plenty of time with the 7-10 business days they said. Skeptical about buying anything else from them.

1 July 2026
Rated 2 out of 5 stars

Bent temple

They took longer than expected to arrive, and one of the hinges was bent, causing the left temple to point downward. I had to take them to an optician to have them fixed because I didn’t want to wait through those long delivery times again.

11 June 2026
Rated 1 out of 5 stars

Delayed shipping although it stated…

Delayed shipping although it stated that the sunglasses were in stock and would ship within 2-3days. It’s currently 2 weeks + and I have yet gotten my sunglasses.
My theory is-there is so much competition online and companies will sell you a dream to get a sale!!!!

1 July 2026
Rated 1 out of 5 stars

Do not buy online!

Received a used pair of scratched up sunglasses. Customer service was terrible, and after sending them pictures they said they had to review them in person without sending me a prepaid return label. Ridiculous!

1 July 2026
Rated 3 out of 5 stars

Comunication

You could, certainly improve the comunication!! For more than 10 days I had no word about my order!
The product is amazing!
After a while I received my order!

1 July 2026

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