Solutions Mobility Reviews 112

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, friendliness, and extensive knowledge, making the entire process pleasant and informative. People are highly satisfied with the quality of the products, including powerchairs, wheelchairs, and scooters, often highlighting their suitability for individual needs. The service, from initial consultation to delivery, is frequently described as excellent, with many appreciating the personalized approach and lack of sales pressure. The delivery service also receives strong positive feedback for its speed and the helpfulness of the delivery personnel, who often make bespoke alterations and ensure comfort before leaving. However, some customers experienced minor issues with delivery or product specifications, such as a scooter not meeting advertised speed, but these were generally resolved quickly and efficiently by the company.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team for being friendly,... See more

Product

Users describe positive interactions with product. Customers are highly satisfied with the range and quality... See more

Service

People report positive experiences with the service. Customers consistently praise the friendly and... See more

Delivery service

Consumers find delivery service to be positive. Many reviewers highlight the quick delivery times, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I visited the shop in Somercotes and was impressed with the range of dual motor risers. We had previously bought a mobility scooter a few months ago and my wife has used it several times. She is now... See more

Rated 5 out of 5 stars

Easy to order online. Excellent customer service as always. Delivered when you said it would be delivered. PDF Instruction manual emailed. Delivery engineer made bespoke alterations to the Chair... See more

Rated 5 out of 5 stars

If you are looking for a good quality second hand powerchair I wholly recommend Solutions Mobility. From the moment we arrived to taking delivery the team could not have been more helpful. They listen... See more

Rated 5 out of 5 stars

Fantastic service they actually listened to my requirements 3 scooter test drives later and I placed an order. 4 days later the scooter was delivered and this was including a weekend in between. T... See more


Company details

  1. Wheelchair Shop
  2. Medical Equipment Supplier

Information provided by various external sources

We specialise in new and nearly new mobility equipment at discounted prices, usually carrying in excess of 90 items in stock at any one time. Located just 2 minutes from junction 28 of the M1 we are open 7 days a week by appointment, and welcome anyone...


Contact info

4.8

Excellent

TrustScore 5 out of 5

112 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Best Ever Service

When my wheelchair broke down all the staff went above and beyond good service and had me up and running the very next day. The staff are all very friendly and nothing seems too much trouble for them. I rely on my wheelchair for my independence and it is most reassuring to have a company you can rely on. Well done Solutions Mobility.

4 November 2019
Unprompted review
Rated 5 out of 5 stars

This is the most helpful and honest…

This is the most helpful and honest company I have had the pleasure to deal with within the mobility sector.
Thee knowledge and communication in there field is second to none.
I can't recommend this company highly enough not only on the fantastic service but also also the prices that they charge are like for like better than you will find any were .

4 November 2019
Unprompted review
Rated 5 out of 5 stars

The service from this company was…

The service from this company was outstanding , so prompt and helpful . The chair is lovely , comfortable and all questions asked were explained in detail which I understood easily . The guy who brought it showed us everything we needed to know with a good demonstration , he took it apart to show us every detail . I’d definitely recommend this company .

2 November 2019
Unprompted review
Rated 5 out of 5 stars

great value power chair

C an't speak too highly of the excellent service from all at Solutions Mobility.
Purchased a power chair and received great advise and helpful information enabling us to get good deal on a\Power Chair backed by a good warranty.
Genuine bunch of people ,would thoroughly recommend whether you buy on line or visit their premises.

1 November 2019
Unprompted review
Rated 5 out of 5 stars

We booked van hire before leaving England

We booked and paid for a van hire before leaving England for Florida.
The van was delivered to our Disney resort hotel on the time agreed and also collected as agreed. The vehicle was in very good condition and exactly as specified for wheel chair use. We have used this company before and would recommend it.

1 November 2019
Unprompted review
Rated 5 out of 5 stars

excellent service

The power chair l chose online was ready and waiting for me when l arrived and had been adjusted to my specific requirements. The service l received was excellent and the staff were happy to answer all my questions. I booked the delivery service and they turned up on time and they was very respectful of my home. I will be happy to return to Solutions Mobility when l need a replacement. I recommend this company to anyone who needs a wheelchair or scooter.

1 November 2019
Unprompted review
Rated 5 out of 5 stars

Great supplier! Great value!

Great supplier, now I have discovered these I will buy all my products I need from them. Great communication, outstanding prices, wonderful condition on used wheelchairs. I use the word used lightly as a lot of them are literally 6 - 12 months old. They are serviced, given 12 months warranty and any help or advice given gladly. Great people. Prices are really good too. Can’t fault a thing. Definitely deserve 5* easy. I believe cannot be beaten.

26 October 2019
Unprompted review
Rated 5 out of 5 stars

A pleasure to do business with

A pleasure to do business with. Extremely helpful when I rang with questions about the power chairs; kept me updated with the delivery process; the delivery men were brilliant, explaining everything about the power chairs and even helped my husband carry one of the chairs upstairs for me. The prices are very low compared to buying a brand new power chair, even though the chairs are hardly used. I've already recommended Solutions Mobility to friends.

25 October 2019
Unprompted review

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