SOLVPS - Most horrible support team !
Most horrible support team -
Just pray to GOD that you never have to talk to them.
I am writing this review so higher ups may see this and hopefully change the people.
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Most horrible support team -
Just pray to GOD that you never have to talk to them.
I am writing this review so higher ups may see this and hopefully change the people.
My VPS was transferred by myhosting.com to SolVPS.com due to myhosting's decision to discontinue their services.
SolVPS charged me about 2 times more for the same service.
I asked SolVPS to solve the issue - no result.
I would not recommend dealing neither with SolVPS nor with myhosting.com.
=== Update : I had to leave SolVPS after one of their nodes went down and their online chat support was offline and there was no phone number for support. If a provider can't provide a phone number, it's not a good sign. === I've started using them for just over 1 week for a Windows VPS 2016. I was able to access my VPS about 20 mins after placing the order. It was an easy and fast task to download 6GB of data to this VPS. This is a fast server, fast connections and very smooth all the way. I'm very happy with the quality of service so far. I've moved from eukHost (UK) to solvps (New York) and the solvps server has better ping and latency in the UK, go figure!
Registered, filled the forms. Account was set as potentially high risk. I created a ticket. Waited for over 24hours - the ticket was closed with no reply to it! Glad I found a good alternative.
more time for validate documents. respond one date on 24 hours. Lazy. Waste long time with this.
First off, let me just say there was no rudeness from their side (or mine). This was just a waste of time for me.
I have concluded that their "free" windows VPS is for advertising purposes only.
I applied for a free VPS on "- link removed -"
Three days later, I opened a ticket, asking them how long the process usually takes. I was not rude in any way (and neither were they at any point). This ticket is still open a week later.
I then found my application for a free VPS (which is in the form of a support ticket), and it had simply been closed.
I then opened a new ticket just to ask if my application had been denied, because I haven't received any updates by e-mail (Yes, I checked my Spam folder).
This was the response I received:
Hi ****,
Please register for free VPS and our sales team will review / allocate a VPS to you.
Refer below Link:
- link removed (exactly the same link I'd used) -
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