I ordered 3 sauces from the Some Like It Hot Shop (somelikeithot.shop) and when they finally arrived, they were damaged. The courier asked me if I'd like to return the package and I said yes. Th... See more
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Quick delivery and after an issue with a damaged jar was reported, they sorted the replacement just as quickly. The only issue was the email it said to reply to didn't work so had to email a second t... See more
One item was out of stock, James called me to let me know, offered replacement. Couldn’t be more apologetic or helpful, awesome customer service. Don’t hesitate to call for any product informa... See more
Very good communication regarding the availability/slight delay of one of the sauces but well worth the wait. The unique garlic hits the spot with plenty of flavour and heat that lasts. The pepper... See more
Company details
- Spice Shop
- also in
- Spices Wholesaler
Written by the company
UK Hot Sauce Emporium. Importing the world's best chilli products to the UK! Hot Sauces, Jams, Ketchups, Marinades, Seasonings & Much More!
Contact info
12 Meath Gardens, RH6 8FW, Surrey, United Kingdom
- 0330 043 6231
- hello@somelikeithot.shop
- somelikeithot.shop
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Hasn’t replied to negative reviews
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I back-ordered the Underwood Ranches…
I back-ordered the Underwood Ranches sriracha and it took a little longer to arrive than anticipated, the owner (I think they’re the owner at least) gave me a call a couple of days after placing the order and explained the delay. I was happy to wait and when it did arrive a little bit further down the line (for clarity it was about 2 and a bit months later), they’ve packed loads of extra goodies and and apology notes with a discount code. You know what? I don’t even care the order took longer than anticipated, they got in touch, set expectations, and went above and beyond to make up for the delay. I’ll be back to buy some of that sweet Tabasco cheese popcorn that was included (stuff should be a controlled substance I swear). Support this shop, they’re clued in to what people want and I’ll always rate customer service like theirs.
Issue corrected fantastically
There was an issue that crept up but it was fixed and I was given extra items to make up for it
Great family run business with a nice…
Great family run business with a nice range of stock.
Excellent communication from the shop with my enquiry being delt with swiftly.
Delivery took some time however it's a…
Delivery took some time however it's a busy season. Amazing selection and friendly service.
Order never arrived
For my birthday I asked my friend to order me some hot sauce from here because they had one in stock that I wanted that no where else seemed to have. The order never turned up. My friend followed up twice with them asking for an update. Both times they reassured that they would check and get back, but they never did. So now my friend has unfortunately been left out of pocket, and nothing has actually been delivered.
Great from start to finish.
Great from start to finish.
Knowledgeable approachable staff, with a great range of products.
Safe, quick and well packaged delivery.
Great sauces
Great sauces, delivered really quickly. Looking forward to using them again!!
Doesn't respond to emails requesting…
Doesn't respond to emails requesting details on delivery date.Doesn't respond to emails requesting a refund.Ripped off and in touch with my solicitor regarding legal action.
Quality Hot Sauce provider
I had an issue with an order that was rectified with a replacement sent. Very personable service that I appreciated. The items are well packaged and delivered by Royal mail, I will be ordering again in the near future.
great products
Awesome
One item was out of stock, James called me to let me know, offered replacement.
Couldn’t be more apologetic or helpful, awesome customer service.
Don’t hesitate to call for any product information, they know their stuff 👍
Order arrived, loads of free samples, well packaged.
Will be using these 100% next order can’t recommend them enough 🌶️ 🙌🏼
Excellent value for money and delivered…
Excellent value for money and delivered very quickly. Thanks!
Overall great experience.
Quick free delivery after a certain threshold. Well packaged. Sauces are great! What more can I say.
Great product - quick shipping
Great Company!
Great delivery time, kept me updated throughout with tracked delivery, and most importantly... GREAT HOT SAUCE!!!
A great selection, fat delivery.
A great selection of Hot Sauces and really fast delivery. What’s not to like.
Quick fast delivery.
Quick fast delivery. The sauces were well packaged, the tabasco popcorn was suprisingly moreish😋 raspberry chipotle very unique flavour had a little taste of it. Love the smoked chipotle very hard to find in the U.K especially the 150ml bottles
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