I ordered two bracelets for mother's day yesterday and opted for express delivery. Received this morning well packaged so they wouldn't get damaged. The bracelets come in a lovely gift bag with a bow.... See more
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See what reviewers are saying
I’m so happy with my experience with Something Different. My item was packaged extremely well and included a lovely personal note, which was such a nice touch. The item was posted quickly, and I... See more
Beautiful products exactly as described,very speedy delivery,.3 days from order to delivery! I particularly appreciated the fact that someone had taken the time to hand write thanks Debra on the in... See more
I bought these flowers for my brother & sister in law, it was their 50th Wedding Anniversary present. All I can say is they're beautiful, so beautifully infact I had to buy another bunch for myself... See more
Company details
Written by the company
Family-run, independent gift shop based in Swindon, Wiltshire; stockists of Bomb Cosmetics, Jellycat, American Candy, home fragrance, jewellery, and more!
Contact info
UNIT 2c BRUNEL PLAZA, SWINDON, SN1 1LF, Swindon, United Kingdom
- sales@somethingdifferentuk.co.uk
- somethingdifferentuk.co.uk
Superb customer service!!
I was personally contacted when i'd requested a refund on a lovely Cat i'd purchased and an e-mail i sent was replied to immediately very friendly staff!! The item came in a beautiful bag and my order form even had a thankyou note with a smiley face x very impressed x have already purchased again!! many thanks :)
Fantastic gift shop
Fantastic gift shop, my first purchase from them but couldn’t be happier. Gorgeous Jellycat Bashful Bunny arrived beautifully packaged and within 3 days. Great email communication updates on the delivery, highly recommend and I will definitely be buying from them again. Thank you so much x
Absolutely stunning.
Absolutely stunning.
I don’t often review, but I was actually lost for words on opening the package. What gorgeous crystals and fantastic workmanship
Speedy shipping as well
Definitely recommend
Wax melt order
No problems with this company..delivery was fast.and I am happy with my purchase! Also respond to messages as quick as they can..overall would recommend)
Quality goods
Quality goods, well packaged with a personal touch! Great service and value!
Really great customer service
Really great customer service, so friendly and helpful. I ordered a salt lamp online and they let me take my pic of the ones in store I liked the best and gave me an extra spare lamp for free 😊
My Tilley and Grace navy pashmina
My Tilley and Grace pashmina arrived promptly,very well packaged.Lovely colour and feel, exactly what I wanted and at a good price.
A few gift for a baby
The product arrived quickly and was of good quality - also so sweet!
All ended well
I ordered a yellow bunny but there was a mixup and I got a different one. The shop responded immediately, they sent me the correct one and let me keep the wrong one as an apology. Now I have two bunnies!! :-) Thank you!
The parcel was not delivered
The parcel was not delivered. The postcode was autofilled to the wrong address - two streets with the same name in London... Shame - the website should be adjusted to show if there's more than one option for the street address in London

Reply from Something Different
The product is exactly as described and…
The product is exactly as described and was delivered within a few days .
Jellycat order
Very helpful customer service , fast and efficient delivery. Thank you .
Great service ten arrived quick
Cute
When my parcel went astray they resent the item out at no further cost and it arrived a few days later. That's customer service
Lovely family business
Easy to order on line great
personal customer service,very well packed and fast delivery I will definitely order or visit the shop again great family run business
Great shop, great prices
Great shop, really pleased. Found the Jellycat I was after at the right price (difficult to find, other retailers putting the price up), and great communication from the shop with fast delivery. Many thanks
Excellent quality. Excellent service
The items I brought was worth the money. They was very carefully packed. They was very fast with the delivery. What an excellent shop and service. Keep up the great work. Will definitely be buying again from them.
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