Something Different Wholesale Reviews 

3,480
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 308 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the fantastic selection of unique products, emphasizing that the items are always well-made, visually appealing, and perfect for retail businesses. Buyers also appreciate the efficient ordering process, noting that shipping is exceptionally fast and orders always arrive securely wrapped with great care. However, some customers also noted frustrating issues with delivery tracking information or experienced occasional unreliability from the designated courier services used for shipping. A few customers also mentioned receiving damaged goods, missing parts, or finding minor quality flaws in the items upon opening their parcels.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, praising the wide selection of items and competitive... See more

Delivery service

Users describe positive interactions with delivery_service, noting consistently fast and prompt shipping... See more

Quality

Reviewers mention positive feedback about quality, highlighting that items are well-made and arrive in... See more

Order

Customers had positive experiences with order, consistently praising the easy website navigation and... See more

Service

People report positive experiences with service, highlighting efficient support and quick delivery times.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely fantastic wholesaler for our small business. Delivery is quick. Prices are phenomenal. Everything is high quality. Our customers are always happy, especially therapy clients. Apart from nee... See more

Company replied

Rated 5 out of 5 stars

I've been a customer for years and have always found this company to be excellent. Problems are handled quickly and efficiently. Items are brilliant and are good selllers. Prices are reasonable. C... See more

Company replied

Rated 5 out of 5 stars

Always a huge range of lovely products at a wide range of price points. Something to suit every customer. Speedy delivery, any damaged items are credited or replaced, always a pleasure to get their pr... See more

Company replied

Rated 5 out of 5 stars

The company has lots of different gifts to suit lots of different tastes and you can order in small numbers which for a small gift shop is a benefit . Delivery is quick and everything well packaged... See more

Company replied


Company details

  1. #7 of 48 best companies in Wholesaler
  2. #114 of 372 best companies in Gift shop
  3. #2 of 3 best companies in Import Export Company

Written by the company

At Something Different Wholesale, we design, develop and supply wholesale giftware, homeware, accessories and decorative products to retailers across the UK, Europe and worldwide. We work with over 12,000 retailers globally, from independent gift shops to larger retail groups, offering a dependable wholesale service built around own-designed, exclusive product ranges, strong stock availability, competitive pricing and helpful customer support. With no minimum order, retailers can easily trial new gift ideas, refresh their ranges, and top up best-selling lines little and often. We currently offer over 4,000 wholesale product lines, in stock and ready to ship. In-stock orders are dispatched the same day, helping retailers keep shelves filled and trade without delays. For EU wholesale customers, we offer Delivery Duties Paid (DDP), meaning no customs paperwork, no unexpected charges, and straightforward delivery from the UK. Our wholesale ranges include homeware, garden accessories, small gifts, licensed artist collections, trend-led giftware and seasonal products, designed to help retailers grow their sales with confidence.

Written by the company

Dedicated Customer Support
Our experienced customer service team is on hand to help with orders, deliveries and any queries you may have
No Minimum Order
Our no minimum order policy allows you to trial new products, top up bestsellers, and buy in a way that suits your business.
Free UK Delivery on Orders Over £75
Wholesale orders of £75 or more qualify for free delivery to UK mainland addresses. *UK mainland only.
Same Day Dispatch On All Orders Placed By 1pm
In-stock orders placed by 1pm (monday to Friday) are dispatched the same working day for fast, reliable delivery.
EU Orders Delivery Duty Paid (DDP)
We handle customs clearance, duties and import charges, so your order is delivered straight to your door with no unexpected fees.
Own-Designed & Exclusive Products
Our products are designed in-house, giving retailers access to exclusive ranges not widely available elsewhere.
Trusted by 12,000+ Retailers Worldwide
We support thousands of independent retailers and retail groups across the UK, Europe and beyond.
In-Stock, Ready to Ship
Thousands of products held in stock, ready for fast dispatch when you need them.

Contact info

4.8

Excellent

TrustScore 5 out of 5

3k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.8

All reviews

(3,480)

368 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The company has lots of different gifts…

The company has lots of different gifts to suit lots of different tastes and you can order in small numbers which for a small gift shop is a benefit .
Delivery is quick and everything well packaged . Plus the items are always of good quaility

31 July 2026
Something Different Wholesale logo

Reply from Something Different Wholesale

We're so happy to hear that you've found some great products on our website and have found our Something Different team have provided great service for your Business.
The Customer Care Team

Rated 5 out of 5 stars

very beautiful products

very beautiful products, very happy with everything i ordered. everything looks like how its shown, quality is outstanding. very well packed. will order again

28 July 2026
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Reply from Something Different Wholesale

Thank you for this fantastic review, Gaby! That's great to hear that you've been so happy with the products you have had from us so far, we look forward to working with again!
The Customer Care Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Items well packed and delivery is always delivered as expected. Brilliant items

28 July 2026
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Reply from Something Different Wholesale

Thank you for this wonderful review. We do everything we can to ensure our customers receive nothing but the very best service each time they order with us, so we really appreciate this positive feedback.
The Customer Care Team

Rated 5 out of 5 stars

This wholesaler is amazing beautiful…

This wholesaler is amazing beautiful items i will be coming back to buy love it

29 July 2026
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Reply from Something Different Wholesale

Thank you for taking the time to write such a wonderful review - it's always nice to hear! We look forward to continuing to work with you and supplying your business.
The Customer Care Team

Rated 5 out of 5 stars

Always a huge range of lovely products…

Always a huge range of lovely products at a wide range of price points. Something to suit every customer. Speedy delivery, any damaged items are credited or replaced, always a pleasure to get their products on my shelves :)

22 June 2026
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Reply from Something Different Wholesale

Thank you for taking the time to leave such a great review. We are thrilled to hear that you are pleased with your order and hope to work with you again soon!
The Customer Care Team

Rated 5 out of 5 stars

Great products and delivery was on time…

Great products and delivery was on time and quick

21 July 2026
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Reply from Something Different Wholesale

Thank you for leaving us this review, Julie! We do our very best to ensure that our customers get the best service from start to finish!
The Customer Care Team

Rated 5 out of 5 stars

Beautiful products and good quality

Beautiful products and good quality. Also delivery is always very well packed. Thank you.

23 July 2026
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Reply from Something Different Wholesale

Thank you for this lovely review! We are ecstatic that you are so happy with our products and service, this is so hugely important to us!
The Customer Care Team

Rated 1 out of 5 stars

The mat that I bought is badly painted…

Edited :-
Original review.
*The mat that I bought is badly painted and smudged... not as described or pictured... it's orangey... and bits aren't even printed.
Disappointing.*

*Order placed 24 July 2026
Order No. 026-1259190-6377923*

*I did get a refund... thanks to amazon... but it took me talking back and forth with yourselves..
You wanted me to send the faulty matt back to you... with would have been very difficult for me personally...
The mat should have been checked before sending.
The paint work was all smudged,not a crisp image... not in alignment with the design... there was missing bits without paint... there was missing colour, missing patterns, smudged paint, missing bits of the design.
Also paint cracking off the matt...
The colour was Orange, where it should have been white...
The label had been tagged through the mat... like it had been re tagged several times... and sent back and forth.
There was about 5 different clear plastic tags through the mat...
It wasn't fit for purpose and not as described.
It was disappointing.

It's resolved now. I just wouldn't recommend....

27 July 2026
Unprompted review
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Reply from Something Different Wholesale

Hello Stefanie,

Thank you for taking the time to leave a review. We're very sorry to hear that the mat you received did not meet your expectations.

Unfortunately, we have been unable to locate your order using the information available on Trustpilot. We would therefore be grateful if you could contact our Customer Care team directly at customercare@somethingdifferentwholesale.co.uk and provide details of your order, along with some images of the mat received, so that we can investigate the matter fully and ensure a suitable resolution is reached.

We take product quality concerns seriously and would welcome the opportunity to look into this further.

We look forward to hearing from you.

The Customer Care Team

Rated 5 out of 5 stars

Great products

Great products
Prompt delivery

22 July 2026
Something Different Wholesale logo

Reply from Something Different Wholesale

It's so great to hear you how happy you are with your orders and the service you have received from us.
The Customer Care Team

Rated 5 out of 5 stars

First time using this company

First time using this company. Unfortunately several items were missing from the order however once the error was picked up they were quick to process a delivery of the missing items. Fab customer service.

20 July 2026
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Reply from Something Different Wholesale

Hi Steph,

Thank you so much for this review!

We are so sorry you had missing items but happy to hear this was resolved by our Customer Care team. We look forward to working with you again!

The Customer Care Team

Rated 5 out of 5 stars

Good Service

Their response is quick and very helpful. Great service.

13 July 2026
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Reply from Something Different Wholesale

Thank you so much for your review. We are thrilled to hear how happy you are with the service, this is hugely important to us!
The Customer Care Team

Rated 5 out of 5 stars

It is always great to buy in something…

It is always great to buy in something different. You can choose among several items of high quality and design and the delivery is super quick.

10 July 2026
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Reply from Something Different Wholesale

Thank you so much for the feedback! Fantastic to hear how happy you are with our service. We look forward to continue working with you!
The Customer Care Team

Rated 5 out of 5 stars

Dealt with them for years

Dealt with them for years. Great company and very friendly

24 December 2025
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Reply from Something Different Wholesale

Thank you so much for taking the time to leave us such a glowing review.
The Customer Care Team

Rated 5 out of 5 stars

A Company worth checking out.

I would certainly recommend this company. The quality of the products was great considering the very reasonable pricing of the items which i bought.
The delivery was very prompt too.

8 July 2026
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Reply from Something Different Wholesale

Thank you for this lovely review, we're so pleased to hear that you've had a great all around experience ordering from us!
The Customer Care Team

Rated 5 out of 5 stars

I absolutely love everything I’ve…

I absolutely love everything I’ve ordered from Something Different Wholesale! Every package feels like opening a treasure chest, and honestly, I’m tempted to keep it all for myself. 🖤

I can’t wait to incorporate these beautiful products into my own collection and offer them to my future customers. After searching for a long time, I’ve finally found the quality I’ve always been looking for. The craftsmanship, attention to detail, and overall feel of every item are simply outstanding.

Highly recommended – I’ll definitely be ordering again!
★★★★★

8 July 2026
Something Different Wholesale logo

Reply from Something Different Wholesale

Thank you so much for taking the time to leave us such a wonderful review, it means the world to us! It is of the utmost importance to us that our customers receive the very best service possible, so to have this great feedback is amazing. We look forward to working with you again and again!
The Customer Care Team

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