Songfinch Reviews 23,606

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

When I read the ratings here, I thought I'd made a massive mistake but I honestly couldn't be happier with my song by Jane from Texas. It's for my husband's 60th birthday and 10th wedding a... See more

Rated 5 out of 5 stars

5AM the Nice Astronaut made a song about my son that is beyond perfect. He is an incredibly talented writer and singer that incorporated every detail we hoped for into a fun and happy tune, exceeding... See more

Company replied

Rated 1 out of 5 stars

What an underwhelming experience: Paid $360 for Chat GPT to cobble together some incredibly lame song. This wouldn’t cut it as a nursery rhyme, never mind a meaningful song. After interactin... See more

Rated 5 out of 5 stars

Had an amazing experience creating a personal song for my wife with Shayan Regan. He is not only such an amazing kind person but has a phenomenal voice (my wife called Ed Sheeran esc) Such a uni... See more

Company replied

Company details

  1. Music shop
  2. Hobby shop

Written by the company

We craft an original song from your memories, experiences and feelings for you to share as a sincere and unique gift. Everyone has a great song inside them, but few people can bring it to life on their own. In 7 days, a professional songwriter produces a one-of-a-kind, radio-quality song that finally gives voice to all your heart’s unsung sentiments.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

24k reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I was nervous to try but I am so glad I ordered.

I was very nervous ordering knowing it would cost more for revisions but I decided to try it! I am so glad I did. I chose Candace in Wonderland as my artist and I love her voice, the music and how she was able to incorporate everything into the song. I would definitely recommend her as your artist. You will not be disappointed.

13 April 2023
Unprompted review
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Reply from Songfinch

Hi Angy - thanks so much for your kind words! It makes us happy to offer a product that can make an impact on not only the lives of our customers but also the independent artists who write our songs as well:) On behalf of me, Candace In Wonderland, and our whole team of artists - thank you so much for choosing Songfinch!

Rated 5 out of 5 stars

Pure perfection!

Nail on the head, James! You captured the sentiment perfectly and the song you is both funny and sweet. I was not expecting this level of quality, and the tune and vocals are outstanding. Love, love, love it! What a talent!!

21 April 2023
Unprompted review
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Reply from Songfinch

Thank you so much for your feedback, Kasia! We're thrilled to hear you loved the birthday song James composed for your husband :)

Rated 1 out of 5 stars

I should have known better than to buy…

I should have known better than to buy something off a Facebook ad. When I received the song and listened to it, I was shocked at the lackluster sound and terrible quality. I paid $250 for this???? I should have checked reviews BEFORE I purchased. After listening to the song I went to the attached bio and lo and behold, the song samples were just like my "custom" song. I guess there's a "cut and paste" app for music. Who knew??? Never again.

31 March 2023
Unprompted review
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Reply from Songfinch

Hi Jim, thank you for your feedback -- We truly apologize for any frustration with your experience! Please contact us directly at this link: www.songfinch.com/contact-us (http://www.songfinch.com/contact-us) and we would be more than happy to assist you further.

Rated 5 out of 5 stars

Heavens Message Received 😇

I was really excited when I found this platform. What a great idea. I chose Bradley Sinclair to write and produce a song for my kids. My husband passed away when they were very young, they’re only 7 and 8 now and have spent pretty much their entire lives without him. They’re starting to really feel the effects of this as they get older and see other’s experiences with their dads. I wanted them to feel like he’s still with them even though they can’t see him. Our first version was a bit off and needed a few changes but they were so great about my requests and were quick to rework it and get the final version to us. Today we are so happy to have received it, it’s a beautiful song, it’s perfect! I highly recommend investing in a personal song. Super easy process and there are multiple options if you’re not fully happy with your original song. Thank you Bradley Sinclair and Jen Krisik of Songfinch. Truly appreciate the above and beyond dedication to producing the best song for us!

16 April 2023
Unprompted review
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Reply from Songfinch

Hi Jennifer! Thanks so much for your kind words! I'm so happy our service could bring joy to you and your family and that we could help you get your song to the perfect spot:) Wishing all the best to you and yours!

Rated 5 out of 5 stars

AMAZING!

I had some skepticism about how the song would turn out, I was a bit hesitant to get my hopes up. But I have to say, I am thoroughly impressed! I spent time listening to each artist in a specific genre and fell in love with the artist's voice and songwriting ability. Ruthie Collins has clearly taken my vision for the song and turned it into something truly special. One thing that really stands out to me about this song is how personal it feels. You can tell that the lyrics come from a place of authenticity and genuine emotion, rather than feeling like some contrived gimmick. This is a testament to Ruthie Collins songwriting skills and ability to connect with the material. Thank you, Ruthie! You did an amazing job.

14 April 2023
Unprompted review
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Reply from Songfinch

Hi P.G. - thanks so much for the kind words! I'm so glad you loved the song Ruthie wrote for you! It makes us happy to offer a product that brings joy to our customers while supporting the independent artist community, so on behalf of me, Ruthie, and our entire team, thank you so much for choosing Songfinch:)

Rated 1 out of 5 stars

Shop elsewhere for your song!

Once your song is locked in you can’t even see what you wrote down. And no changes even before your song is locked in with your artist.These folks could care less about your experience with their business. Shop elsewhere. I’m done giving my money to businesses like this that don’t care about their customers.

14 April 2023
Unprompted review
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Reply from Songfinch

Hi Shane - I'm so sorry that was your experience with us! We can absolutely send you what you wrote down in your submission, all you have to do is reach out to our support email and we would be happy to send it over:) Although you can't make changes to your song while your artist is writing it, you can absolutely make changes after the fact! We have a whole system of submitting revisions for your song to get it to a place you love:) We definitely do care about our customers and we want you to have a special song for your special person or occasion. Please feel free to reach out to us via email and our customer experience team would be delighted to help you make changes to your song and send you your submission information asap:)

Rated 5 out of 5 stars

Carol Mack from Nashville wrote the most beautiful song!

I was a little bit afraid because it's a very personal gift and you don't know if the singer can express those feelings in a song. I chose Carol Mack and could'nt be happier with that choice. She wrote the most beautiful song for our aniversary and i can't wait to let him listen to the song. Carol you are so talented! Thank you so much for the beautiful song <3

12 April 2023
Unprompted review
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Reply from Songfinch

Hi Jessie! Wow we are so happy you loved your song! Thank you so much for choosing Songfinch and supporting independent artists like Carol:) Happy anniversary!

Rated 5 out of 5 stars

Such a cool concept and I loved the song

8 March 2023
Unprompted review
Songfinch logo

Reply from Songfinch

Hey Amanda! So happy to hear you loved your song! It makes us happy to be able to offer a service that holds the power that our songs do and also supports the independent artist community - so thank you on behalf of my team and our artists:)

Rated 1 out of 5 stars

No MP3 to share. Spotify subscriptions required!

Today is the anniversary of my daughter passing. She passed away from cancer on Easter Sunday when she was 14 years old. When I first came across Songfinch I immediately thought of her. I put this song together with you all for the primary purpose of sharing it on Facebook today, the anniversary of her passing.

Apparently the only way anyone can listen to the song I paid for, is they are forced to create a Spotify account, inputting personal information online, just to listen to one song?
I assume Songfinch is partnered with Spotify, a profit share of sorts I’m sure, and the product they sell (a song) is primarily orchestrated to drive Spotify subscriptions. I paid a LOT OF MONEY for them to do so too! This wasn’t cheap by any means.
When I purchased this product from you all I honestly thought I’d get an MP3 file that could be easily shared. The marketing by Songfinch made it appear that this was easy to “share with everyone”. There was zero emphasis that this Songfinch product requires ALL listeners to subscribe to a completely different service outside Songfinch. Folks, the only way people can actually listen to ANY Songfinch created/purchased song, is to subscribe to another service. No other options. Zero. The song you pay for ends up being primarily a promotional piece for Songfinch, Spotify and Apple.
Complete bait & switch.
Here’s the reality of this product:
This morning I put my daughter’s picture on Facebook, received dozens of likes and beautiful comments in just a few minutes. I also posted the purchased Songfinch file on a separate Facebook post (can’t really call it a song because nobody can just listen to it without jumping through hoops), and all I received back was a bunch of disappointed, confused comments from my family and friends because not only could they not listen to the song on Facebook, they didn’t want to be forced to signup for a Spotify account, just to listen to one 4 minute song. So, zero people (other than myself) ever heard the song.
Needless to say, after 2 hours of this Songfinch file being posted to Facebook, I had to remove it. Embarrassing.

Very expensive experience on my part. I feel like I was completely duped by this marketing scheme, and I’m thankful none of my family and friends took the bait and signed up for the required Spotify account. After this negative experience, I’m also now going to delete my Spotify paid account. They obviously condoned this mess.
I don’t know if there is a refund policy (I strongly doubt it) but I should be refunded. Received nothing from Songfinch that I could actually share. Very, very disappointed. Especially given what today means to our family and friends.

April 10:
Everything I received from Songfinch prior to their response below, indicated that the only way to share the song was through Spotify. Their subsequent responses also pushed Spotify as the only way to share. It’s clear Spotify was their priority. The initial link to the song they also shared at one point, was not an MP3 file and could not be copied & pasted onto social media. When that link was texted, it was only a 10-second clip.
Regardless, the anniversary (yesterday) passed and I was unable to share the song. I spent a lot of money for this specific anniversary. Songfinch finally showing the MP3 after the fact is meaningless. Won’t be using the song, lost $300 too.

7 April 2023
Unprompted review
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Reply from Songfinch

Hi Shaun,

Thank you for your review and we're sorry to hear about your experience. Please note that you do not need to purchase the Spotify add-on to play or stream your song. Every song we deliver lives on an exclusive song page which is emailed the moment it's completed. On that page, you are able to stream your song, download it in mp3 format, read your lyrics, learn about your artist, and easily share it on social media -- all free of charge. It sounds like there is a misunderstanding and we apologize for any inconvenience it may have caused. Please reach out to our Customer Success Team at support@songfinch.com if you are having trouble locating your song's page and someone will be able to assist you as soon as they can.

Rated 5 out of 5 stars

Zak is so talented and cohesive

Zak helped us bring together a song for our daughter's upcoming 16th birthday. He knocked it out of the park. He has a lovely tone. I'm sure she will cry when she hears it. I wish he'd use more power behind his voice as I know it's in there! Highly recommend.

5 April 2023
Unprompted review
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Reply from Songfinch

Hi Candace! Thanks for this really kind feedback! I'll definitely get this sent over to Zak. I hope your daughter has a wonderful birthday and I hope y'all both love the song! If you do ever need anything, just reach out to support@songfinch! We'd be happy to help! 

Have a great weekend & thanks again for this review!

Rated 5 out of 5 stars

Beyond perfect by 5AM

5AM the Nice Astronaut made a song about my son that is beyond perfect. He is an incredibly talented writer and singer that incorporated every detail we hoped for into a fun and happy tune, exceeding all expectations and bringing smiles to faces and tears to eyes. My wife couldn’t stop listening to it - she said it’s the best song she’s ever heard. Well done, and thank you.

5 April 2023
Unprompted review
Songfinch logo

Reply from Songfinch

Hi Ty! Thanks so much for leaving such a kind review! We're so happy to hear you love your song <3 

Thank YOU for supporting independent artists like 5AM The Nice Astronaut and spreading the word about your experience with us:)

Rated 5 out of 5 stars

I requested a song for my upcoming…

I requested a song for my upcoming wedding as gift to my partner. I love that I could choose the style and artist, and more.

The song arrived yesterday and it has exceeded all my expectations. It was beautiful, incredibly well written and bought a tear to my eye. It feels incredibly special, and I have no doubt my partner will love it just as much.

4 April 2023
Unprompted review
Songfinch logo

Reply from Songfinch

Hi SC! I'm so happy to hear that you love your song 🖤

It makes us happy to be able to offer a service that holds the power that our custom songs do and at the same time, supports the independent artist community - so thank you on behalf of my team and all of our artists! 

Hope you have a fantastic wedding! Congrats to you and yours:)

Rated 5 out of 5 stars

Instant happiness created.

My song was created quickly and the results were great. My lady loved her song. The price is well worth the priceless reaction. Two thumbs up.

4 April 2023
Unprompted review
Songfinch logo

Reply from Songfinch

Hi David! Thanks so much for working with us on your custom song & for this kind review! I'm glad you and your lady enjoyed the finished track! Also, we really appreciate you supporting us and independent artists! If you ever need anything at all, just reach out to support@songfinch.com! We'd be happy to help!

Rated 5 out of 5 stars

I bought a song for my girlfriend

I bought a song for my girlfriend, just because i had some extra cash and she deserved something nice and also we bonded over music when we first started taking so i thought a song would be something she would really appreciate. and honestly it was exactly what i had hoped it would be. like i am just obsessed with it! we both cried when we listened to it for the first time and she plays it constantly, it says her name and details about her and talks about our love story and it’s like a slow romance one, my girlfriend just ordered an R&B one for me and i am so excited!

1 April 2023
Unprompted review
Songfinch logo

Reply from Songfinch

Hi Scout!

Thanks so much for working with us on these songs & for sharing your feelings about the final product! It really means a lot that y'all are supporting our artists & we're super thankful and appreciative!

I hope you and your girlfriend enjoy that second song as well! If you ever have any questions or concerns, just let us know! We are always here to help!

Thanks again!

Rated 1 out of 5 stars

Subpar, Flat and Boring

It was a good attempt, melody was odd, monotonous and lacking the romantic feel intended. The words were very straightforward and blunt. The music felt very flat and unsophisticated. It is not cheap, at 250 SGD but i was excited to do it anyway because others had good songs. I had planned to share this with my partner during our anniversary and later at our wedding as a surprise song. But I will skip that and not recommend Songfinch…

3 April 2023
Unprompted review
Songfinch logo

Reply from Songfinch

Hello, thank you for sharing your feedback with us. In order to improve our platform, we’d love to learn more about your experience and hopefully resolve this for you. 

Please head to Songfinch.com and click ‘Support’ at the bottom of our page. You can start the process directly at this link: www.songfinch.com/contact-us

Rated 5 out of 5 stars

I absolutely LOVE my song!!

I absolutely LOVE my song!!! Michelle Pereira did an AMAZING job!!! I literally cried listening to it! it’s PERFECT! The entire process was very smooth and very professional. Best of all I needed the song last minute and expedite it they did! I have no idea how they pulled it off so quick, but it was a gift for my husband for our 25th anniversary and he says it’s the BEST gift he’s ever received! We danced to our song on a yacht overlooking Positano and it was the most romantic moment ever! THANK YOU Songfinch for being able to provide such a special gift.

26 July 2022
Unprompted review
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Reply from Songfinch

Hey Andrea,

Happy 25th Anniversary! We're so happy to hear that your husband and you loved your custom song. Dancing on a yacht to your song overlooking Positano sounds like a beautiful way to celebrate your love. :)

Michelle Pereira is a stellar artist and we're so glad you got to enjoy her songwriting. We can't wait to work with you on more special moments in the future. Thank you for choosing Songfinch and for supporting independent artists!

Rated 5 out of 5 stars

My dad loved the song

My dad loved the song. We're not as close as we use to be and I wanted to remind him over all the good times we did have before.
I'm rubbish at explaining things or moments in my life and yet, they were able to still write a brilliant song. It was perfect.

29 May 2022
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Reply from Songfinch

Hi,

We are so happy to hear that your dad loved the song 🖤

It makes us happy to be able to offer a service that holds the power that our custom songs do and at the same time, supports the independent artist community. So thank you on behalf of my team and all of our artists! :)

We hope we get the chance to work together again!

Rated 5 out of 5 stars

CHRIS KIRBY is amazingly talented and…

CHRIS KIRBY is amazingly talented and exceeded all expectations. I wrote the lyrics and he made them come to life in a fun, upbeat song, just as requested. I’ve listened to it about 50 times already and can’t wait to share this with my husband on our anniversary.♥️♥️♥️. Thank you, Chris!

24 March 2023
Unprompted review
Songfinch logo

Reply from Songfinch

Hi Sheryl,

Happy Anniversary from Songfinch!

We're so happy to hear that you loved your custom song! Chris Kirby is an absolute rockstar and we're so glad that he was able to create such a fun upbeat anniversary song for you. If you capture any moments of your reveal with your husband we would love to see them! Feel free to tag @songfinch on social media :)

Rated 5 out of 5 stars

I can’t be any happier with the song!

I purchased Songfinch for my husband on our anniversary and I chose Gabi & Matheus to be the songwriter and artist. I tried to write the details as much as I could and it turned out amazing! Gabi is super sweet and very easy to work with. When I first heard the song, it brought tears into my eyes. The song portrays everything I wanted to tell my husband. I cannot thank Gabi and Matheus enough to create such a memorable song for us. I cannot wait to show this song to my husband!

23 March 2023
Unprompted review
Songfinch logo

Reply from Songfinch

Hi Nui! Thanks so much for this kind review! Definitely let us know how the song reveal goes! If you do need anything at all, just reach out to support@songfinch & I'm sure we'll be able to further assist!

Thanks again for working with us on your song!

Rated 5 out of 5 stars

I can not express the gratitude that I…

I can not express the gratitude that I have for Abby for writing my song she is one of the best artist, her voice is impeccable and very soulful she took my story and turned it into a masterpiece and my fiancé enjoyed it so much, we listen to it every day one of the top on our playlist. It came just in time for his birthday which was Valentine’s Day

13 February 2023
Unprompted review
Songfinch logo

Reply from Songfinch

Thank you so much for your kind feedback! I'm happy to hear you and your fiancé loved the song!

It really means a lot that you trusted Songfinch with your story! Thanks again for working with us on your song and for taking the time to share this positive review! We look forward to working with you again in the future! <3

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