Sonicbig 

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Rated 1 out of 5 stars

Company never exist, a bunch of useless people just too free to reply your messages but never get things settle! They are just some idiot have nothing better to do!

Rated 1 out of 5 stars

Scammer!!! Bought a Floor vacuum cleaning 4.0 Fully automatic mop & vacuum robot end up send me a toy version of vacuum robot which suction unable to suck at all. Ask for refund, they say must send... See more

Rated 1 out of 5 stars

I ordered a Self-cleaning Mops 3-in-1 Robot with Auto Sweeping ,Vacuuming & Mopping. What I got was a like every one else toy fake vacuum. If you paid through paypal contact them to receive a refund u... See more

Rated 1 out of 5 stars

I ordered an infrared thermometer from this company almost two months ago and after several email inquiries I still have not received the product, a refund or a reasonable explanation of what to expec... See more

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Please donot buy any products from this…

Please donot buy any products from this place 1:It takes very long time to get it to you i mean more than a month also there is no other way to contact them apart from mails and they would take a long time to reply.2 Recently ordered a dash cam from them came after a month after multiple mails and when i opened the product it is completely different from what i ordered and when i mailed about it they said sometimes the products might be slightly different to what it is shown i was shocked to their response as the product is not slightly different it is completely different to what i have ordered.3 when i ask for a refund of my money they adviced me to keep the product and will send 12 dollars which is lot lesser than what i paid also i dont want to keep this product as it is different to what i ordered .Still fighting for my refund.It looks like a fraud site..Please be aware before buying it .Highly recommend not to buy ....Fake..

13 January 2020
Unprompted review
Rated 1 out of 5 stars

Same

Same. Received a stamp instead of mobile printer. Found 2 more sites look the same. Emailed them and screenshot email addresses. Ask if they are a scam too.

9 January 2020
Unprompted review
Rated 1 out of 5 stars

What a rip off

What a rip off . I was scammed big time . I ordered the cubeprinter and was sent a toy stamper . what a shame . the website is no longer available and there is no phone number .

8 January 2020
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. False advertisement. Bought a princube printer and sent me a rubber stamp. Luckily I kept screenshots and emails for paypal to investigate. Dont waste your time buying as website becomes unavailable after purchase.

7 January 2020
Unprompted review
Rated 1 out of 5 stars

SonicBig.com absolute SCAM

Absolute SCAM. Showed a floor mapping robot on ordering page and video, sent a lousy cheap, non functioning vacum cleaner that's worh $5 instead.

When trying to review my order, the website now is unavailable, and any product information is unavailable as well. The service email address comes back deliverable.

6 January 2020
Unprompted review
Rated 1 out of 5 stars

scam website file chargeback instantly to get your money

dear buyer dont wait for their reply file a charge back they will never and they will wait onces 60 days are passed you will loose dispute rights and they will get the money and i contact shopify is the plat form they using they told me ask another buyers also who got scammed email them your complain with order number etc exchange-support @ shopify.zendesk.com

yes they are scam i buy a club mobile printer and i got stamp and they not replying back when i email them from diffrent email marviv agent reply but he wrote my email in reply back email but i found his scam and i reply back to their email now they not responding

4 January 2020
Unprompted review
Rated 1 out of 5 stars

Cry out wine and sell vinegar

Bought a self cleaning mop 3-in-1 robot. They sent me a light weighted 0.2kg cleaner, like what all have said, a toy! After a few email exchanges with different customer services, they said can send back the item & they will refund the price of the returned item, EXCLUDING the original shipping charges and return shipping fees!

The most absurd reply is for exchange or replacement, I must return the original item back to them and place a new order for a replacement item. DAMN IT! Place another new order!? For another scam!?

And they stressed that they do not accept any returning packages through DHL, FedEx, UPS or any other expedite shipping methods. Plus, they are not responsible for lost, damaged or stolen packages.
WHY should they care if they insist buyer to pay for the shipping cost for returned item? We pay to have peace of mind with tracking number provided by any of the above courier services to stop their denials and nonsense thereafter.

Cry out wine and sell vinegar!

They filter off poor reviews on their website. They deleted negative posts on Facebook.

DO NOT BUY FROM THEM ANYMORE. THEY ARE SCAMMER!

26 December 2019
Unprompted review
Rated 1 out of 5 stars

SCAM- Self-cleaning Mops 3-in-1 Robot…

I ordered a Self-cleaning Mops 3-in-1 Robot with Auto Sweeping ,Vacuuming & Mopping. What I got was a like every one else toy fake vacuum. If you paid through paypal contact them to receive a refund under their buyer protection. Sonicbig will offer you a refund of half the amount you paid if you keep their product, This is still a not big scam. You will be to be quick as i think this company will disappear very soon.

23 December 2019
Unprompted review
Rated 1 out of 5 stars

cheeting to me online shopping web site

subject: Order SN2728-sonicbig
Yesterday i received the cleaning robot... this is not i ordered and what i paid USD40..... now what is that???? on your website displaying full kit with base station and meny more items on the box... but i received item as a toy... pls refund me my mony and i'm not satisfied this you are cheet me.
Box also damaged... this also not workin... everything like a toy
Why you cheeting like this. Shame u
pls refund

22 December 2019
Unprompted review
Rated 1 out of 5 stars

Bought the vacuum

Bought the vacuum, i wish i had red these reviews before, the sent me a toy robot, it does not have docking station and it does not do anything it supposed to do? How can any shop send out something different than on the pictures?

21 December 2019
Unprompted review
Rated 1 out of 5 stars

The worst.

I ordered something on the third and waited a week. I emailed them because I had no new information from them at all. No tracking or anything. Just a confirmation number. They got back to me and asked me to fill out a few slots to help them find my order. And then didn’t respond to me since.

19 December 2019
Unprompted review

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