I recently purchased a Sonnect USB Audio cable for live performance use. What I received exceeded expectations! The cable is extremely ruggedly made and importantly, the sound quality through the inte... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
The Sound Bullet is the original rechargeable pocket-sized audio tester. A powerful troubleshooting tool that is robust, reliable and portable.
Contact info
Zona Industriale Torre Sapienza snc, 06055 , Marsciano, Italy
- +39 075 874 3905
- hello@sonnect.com
- sonnect.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Top service, top quality
The product information on different media channels, the ordering procedure, the correct delivery… all went top!
Also the ordered product (Sound Bullet) is a quality build device which is worth every cent.
Excellent Quality
Excellent Quality, compact size with more functions as older and larger pieces of test gear
A comprehensive tester in a compact size: Impressive!
I purchased this tester because of its reputation, and I am very satisfied with it. It packs many essential functions into such a small package — it's truly exceptional.
My only regret is that customer service did not answer my questions before I made the purchase. I hope the after-sales service lives up to the quality of this tester.

Reply from Sonnect
Fantastic Company and Products
Both the product and service are amazing!! We ordered (2), but only received 1. I emailed them and received a personalized reply within minutes! They had the second unit shipped out from Italy and in my hands 3 days later!
Wonderful company!!
-very good service
The products is really nice and…
The product is really nice and communication with the company was excellent
Every studio and live engineer should have one.
It’s the tool you don’t know you need until you need it. Then when you have it, you use it all the time. The very first day I had it, I was trying to figure out if phantom power was going down the TRS side of an XLR/TRS combo jack. Tested. Done.
Everything all right.
The is unit was dead out of the box
The is unit was dead out of the box, no charging cable. I tried charging the unit as per the instructions. After an hour still nothing, I plugged the charging cable in as it says it can be used while charging. And still nothing working. Very sad for the price, expected better

Reply from Sonnect
High quality sound products
Ordered the sound bullet, am very happy with it, great accessory for live sound applications. Will def. order again. Fast shipping also.
Great tool!
The Soundbullet works excellent and is a highly valued tool out on the job troubleshooting any issue. It is neatly designed with several different ways to check signal, wether it's checking XLRs, phantom power, jack-plugs, check input signal and if/how speakers play with the signal generator - in general the ultimate signal chain tester. It is a must-have in your backpack. Plus for a very swift and easy ordering and shipping.
Purrfect
No need to write more: bought second one, everything is still perfect. F..k chinese clones ;)
Super fast shipping
Super fast shipping! Built like a tank, The Sound Bullet never leaves my bag.
End your search here...!
I recently purchased a Sonnect USB Audio cable for live performance use. What I received exceeded expectations! The cable is extremely ruggedly made and importantly, the sound quality through the integrated DAC is amazing! I am over the moon! Don't get me wrong, this cable isn't cheap, but I didn't want cheap. It has to survive live gig use, and sound amazing - and it delivers on both counts. I'm also really happy that it has isolation transformers on the XLR output plugs to the desk, as it will not get damaged in the event of phantom power being present on the desk channels when plugged in by mistake! Pretty well thought through by the designers who clearly know about live sound.
Best tool ever!
Soundbullet, a good and cool tool
They are so fast with the delivery, and the soundbullet is of an amazing quality.
The t-shirt is like “cool”😎
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







