SonnyAdam LTD Reviews 

Hussein was brilliant with us and helped us get the car we wanted.

Had an amazing experience with this car dealership. From start to finish and even seeing their new venue when picking my vehicle up. All the staff are extremely helpful and made sure everything was sorted and in place for me. Mainly a shout out to Sharif and the owner. Fantastic service. Highly recommend to anyone looking for a new car!

Thank you thank you thank you 🙌🏼

AVOID if you want to get messed around when part exchanging your car. I brought a £20,000 car from them and they seemed all good and very helpful with the purchase but the aftercare was atrocious we was told our finance will be settled straight away and the remaining money will be transferred straight over we had to hassle them and call them over 3 days just to get the money transferred to us and then after asking if the finance has been settled I was assured it was until a payment had come out my bank meaning they hadn’t settled it I then called to ask and their response was we have until the 4th August to settle it after telling me it was settled a week before hand. They would only answer messages and emails when it come to them making money and had no aftercare whatsoever, we was also told they had ordered some headrests which was missing from the new car on 12th July and they would message when they had arrived but have not heard anything since and when questioned the answer is still waiting for them to arrive

OUTSTANDING SERVICE FROM START TO FINISH. I cannot thank the team at Sonny Adams enough for such a fantastic experience. We purchased a car from them and we dealt with extremely professional, thoughtful and considerate staff. Will 100% be using them again for future sales and purchases. Customer service was incredible and the car is great!

If I could give this company a minus star review, I would. I originally wrote a really long review but I’ve decided to keep this brief in the hope that people will read it and avoid.

Was sold a dangerous car with MOT defects not rectified. Sunroof was faulty. Car was delivered after 10 pm when should have arrived the day previous in the morning. Food all over interior. Sales staff lied about problems with a car and delivery however someone on the phone slipped up that there was an alignment issue - which suddenly went away when we complained. When we received the car, there was a clear alignment issue as one of the front panels had been shunted back. Nail in the tyre.
We rejected the car upon delivery, but they took two days to collect it. And then a further two weeks to refund our £7000.

A month after rejecting this car, I receive a logbook through the post. I send it back as instructed. A month after that, I have a fine through for the DVLA as the car is being driven without tax.

On top of the safety issues with a car I was asked to drive it back over 200 miles myself with my two young children in the car. I was accused of causing the issues because we asked for a quick delivery upon purchasing. The sales staff particularly Matt was incredibly rude, passive aggressive and ultra defensive.

I’ve truly never dealt with such a horrendous company at every return.

Deep rooted issues in customer service, quality of vehicle, transparency, and honesty.

They are now currently refusing to deal with my complaint or fine, and have refused multiple requests to speak to a manager.

I’ll make it my mission so that no one else gets stung by Sonny Adams.

Came to pick up a car last week and Mertt who was dealing with me was great. He made the process extremely smooth. Overall an amazing service.

My cousin pick up a Hyundai and the service was great will definitely be going to their new office/showroom in Welwyn garden city. They’re amazing top service wide variety etc

We have purchased a car from Sony Adams recently and we’re so pleased with the service we received Hassan went over and above board for us .We would highly recommend this company…

Hasan was absolutely excellent from start to finish. Did not hesitate to go the extra mile in reassuring us with all the never-ending questions we had about the car we purchased. Will highly recommend them to everyone

Excellent service for Hasan who I dealt with, and also the manager. Bought an olive green Volkswagen Taigo from them. After purchasing any questions or problems I had they didn’t neglect answering or helping me out. Definitely recommended and would advise to ask for Hasan to get a fun but knowledge beneficial experience.

I had lovely experience with sonny adam LTD. I have recently purchased a vehicle from there and I’m glad I had been allocated to Hasan. He has supported me throughout the whole process and has explained every step to me in detail in a very professional manner. They had lovely cars and would purchase from from here again. Customer service was amazing. Special thanks to Hasan and his team!!

Tas

Today got my new car happy wıth servıe thank you hasan

Went in not knowing what car I wanted. Hasan was very helpful and knowledgeable, guided me from beginning to end and made the whole process comfortable. If you ever go to SonnyAdams and are a bit confused, he’s the man for you. Thank you Hasan and team for making this enjoyable.

From the begining to the very end, Hasan has been absolutely amazing with his Assistance to us.

purchasing a vehicle never felt so simple before, Hassan was brilliant to chat with, made us feel welcome and looked after us from the very moment we met until we drove away, he made sure the vehicle was serviced and well kept, he was open to all questions and flexible with our needs and range, would highly recommend this company when looking for a new car! will be coming back in the future for sure!

Hasan was great at helping me buy a vehicle, he is friendly and very skilled with what he is doing.

Thank you Hasan

Excellent customer service, staff are amazing. Hussain received us and assisted us with our car finance application. They were extremely helpful and made us feel at home. I highly recommend SonnyAdam LTD. I will definitely be here for after sales service review.

Sonny Adams were very helpful, informative, patient and friendly in helping us to find a family car that suited us. Sonny Adams went above and beyond to support us and were very thankful. Hussein in particular was really helpful and made finding a family car stress free and easy. Thank you!

They are a bunch of conmen , I called serval times , sent emails only to not get any response from them , bought a car last year October , was told everything is good , car got delivered the boot backboard clips was broken and no service booklet was given .My fault for not checking but if you say you sell something with it ,it must be there also the MOT was passed and faults highlighted,but I did my own PMI inspection , cost me £100 , only to find that the MOT wouldn't have passed ...

Now I require the service book to sell the vehicle which will be £300 less cos the service book wasn't given and a bunch of lies was spoken to be told the Salesman who sold me the car doesn't work there anymore .

Please avoid this company like the plague.