I really love Sophia Mae, I love the aura parfume and every hairproduct they sell. I’ll keep buying from this brand till I have no money anymore hihi love the authenticity from this brand and the ne... See more
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10 out of 10 I ordered the eyeshadow, 2 lipliners and a eyeliner. I just tryed them out and omg the lipliners are pigmented and creamy. The eye liner omg the brown is so beautiful, pigmented and ver... See more
Company replied
I’m absolutely in love with this eyeliner! It’s so easy to use, and the tip creates such a precise beautiful line. I first ordered the black one to try it out, and I was so impressed that I couldn’t r... See more
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Everything! I’m always buying niche fragrances but then I got curious About this brand and BAM ! The fragrances are next level! Never in my life smelled anything this good! I’m need to buy all the fra... See more
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Company details
Written by the company
Amusing you with divine items that empower the muse in you.
Contact info
Netherlands
- cs@sophia-mae.com
- sophia-mae.com
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
De geur is fantastisch
20 December 2023
Unprompted review
Reply from SOPHIA MAE
Hi Angela,
Dank je wel voor je lovende woorden! We zijn blij om te horen dat je de geur van jouw SOPHIA MAE-product fantastisch vindt. Als je nog meer van onze producten wilt ontdekken of als er iets is waar we je mee kunnen helpen, laat het ons dan gerust weten.
Liefs,
Team SOPHIA MAE
High customer Experience
After receiving the beautiful beauty case I ordered, I was surprised by the good customer service.
the personal messages and clear aftercare give me the perfect customer experience.
Thanks and keep up.
15 December 2023
Unprompted review
Reply from SOPHIA MAE
Hi Michael,
Thank you so much for your kind words! We're thrilled to hear that you not only enjoyed the beauty case but also had a positive experience with our customer service. Providing a personal touch and clear aftercare is essential to us, and we're delighted to know it contributed to your perfect customer experience.
If there's anything else we can do for you or if you have more feedback to share, please feel free to let us know. We truly appreciate your support, and we'll do our best to keep delivering great experiences! 🤍
Love,
Team SOPHIA MAE
Reply from SOPHIA MAE
Fantastic to hear that you love the perfume! Speedy delivery is always a plus. If there's anything more you'd like to share or if there's anything else we can assist you with, feel free to let us know. We appreciate your support, and we hope you continue to enjoy the delightful scents! 🤍
Love,
Team SOPHIA MAE
Best products and absolutely the best…
Best products and absolutely the best service!!🤍🤍🤍 highly recommended!!😍
8 December 2023
Unprompted review
Reply from SOPHIA MAE
Hi Sien,
Thank you so much for your kind words! We're thrilled to hear that you find our products the best and that you've had a positive experience with our Customer Service.
Your recommendation means a lot to us! If there's anything else we can do for you or if you have more feedback to share, feel free to let us know. We appreciate your support and hope you continue to enjoy our products! 🤍
Love,
Team SOPHIA MAE
My girlfriend was pretty happy with her…
My girlfriend was pretty happy with her gifts! The brand looks luxurious with good quality!!
5 December 2023
Unprompted review
Reply from SOPHIA MAE
Hi Bunyamin,
That's wonderful to hear! We are delighted that your girlfriend was happy with her gifts and that she found the brand to be luxurious with good quality. If there's anything else you or your girlfriend need, or if you have more feedback to share, feel free to let us know. We appreciate your support, and we hope she continues to enjoy the luxurious experience with our products!
Love,
Team SOPHIA MAE
Top products and a very fast delivery!
27 November 2023
Unprompted review
Reply from SOPHIA MAE
Hi Edith,
We love to hear your kind words about our products! Thank you for sharing your positive feedback on the delivery time. Nothing makes us happier than hearing from our happy customers. 🤍
Hope to see you again!
Love,
Team SOPHIA MAE
10/10
Amazing smell, great quality, a true gift to yourself and your loved ones
27 November 2023
Unprompted review
Reply from SOPHIA MAE
Hi Femke,
We are so delighted to hear that you find the products to have an amazing smell and great quality. Treating yourself or gifting your loved ones with something special is indeed wonderful.
Your happiness is our priority, and we appreciate you taking the time to share your positive experience. If you ever have more feedback or if there's anything else we can assist you with, feel free to let us know. Enjoy the amazing scents and products! 🤍
Love,
Team SOPHIA MAE
Reply from SOPHIA MAE
Hi Wilma,
We are so glad to hear that you had a positive experience with fast delivery and that you're enjoying the great products with delightful scents. If you have any more feedback or if there's anything else we can assist you with, feel free to let us know. Thank you for your kind words! We we really appreciate it. 🤍
Love,
Team SOPHIA MAE
Quick review
There were to many products in a little box. One of the items got damaged because of it. Other than that, very quick delivery and beautiful products.
25 November 2023
Unprompted review
Reply from SOPHIA MAE
I'm sorry to hear that one of the items got damaged due to the packaging. That's certainly not the experience we want for our customers. We appreciate your understanding and feedback.
If you haven't already, please reach out to our Customer Service with details and, if possible, a photo of the damaged item. They'll be happy to assist you and find a suitable solution, whether it's a replacement or another form of resolution.
On a positive note, I'm glad to hear that you had a quick delivery and find the products beautiful. If there's anything else we can do to assist you, please let us know. Your satisfaction is important to us. 🤍
Love,
Team SOPHIA MAE
Majestic mist is echt een musthave!
24 November 2023
Unprompted review
Reply from SOPHIA MAE
Hi Raquel,
Bedankt voor je super lieve woorden over de Majestic Mist en bedankt dat je dat even met ons en andere lezers wilde delen. Dat waarderen we enorm.
Enjoy big hair en hopelijk zien we je snel een keertje terug. 🤍
Liefs,
Team SOPHIA MAE
Amazing products
Amazing products! The scents are incredible and the Majestic Moment Bundle does the job perfectly 😍 So happy with it
22 November 2023
Unprompted review
Reply from SOPHIA MAE
We're thrilled to hear that you're loving the products, especially the Majestic Moment bundle!
It's wonderful to know that the scents are incredible and that the Majestic Mist is doing its job perfectly for you. Your happiness is our priority, and we appreciate you taking the time to share your positive experience. If you ever have more feedback or if there's anything else we can assist you with, feel free to let us know. Enjoy the amazing scents and products! 🤍
Love,
Team SOPHIA MAE
Excellent dry shampoo called Mist!
20 November 2023
Unprompted review
Reply from SOPHIA MAE
Thank you for your enthusiastic feedback on our Majestic Mist! We're delighted to hear that you find it excellent. If you have any more comments or if there's anything else we can assist you with, feel free to let us know. We appreciate your support! 🤍
Love,
Team SOPHIA MAE
Reply from SOPHIA MAE
Hi Marion,
We're thrilled to hear that our product has met your expectations and delivered on its promises! Your satisfaction is our top priority, and we appreciate your kind words. If you ever have more feedback or need assistance with anything else, please feel free to reach out. Thank you for choosing SOPHIA MAE! 🤍
Love,
Team SOPHIA MAE
Helpful and very nice products.
4 November 2023
Unprompted review
Reply from SOPHIA MAE
Thank you for your kind words! We're delighted to hear that you find our products helpful and nice. At SOPHIA MAE, we strive to provide products that not only meet your needs but also enhance your overall experience. If you ever have any questions or need further assistance, please don't hesitate to reach out. We appreciate your support!
Love,
Team SOPHIA MAE 🤍
Reply from SOPHIA MAE
Thank you for sharing your positive feedback on the delivery time and our service. Nothing makes us happier than hearing from our happy customers.
Hope to see you again!
Love,
Team SOPHIA MAE 🤍
Will purchase again!
I placed my first order with SOPHIA MAE on Monday, and I received my product on Tuesday - so that was super quick! I ordered the Eternal Balm mini. The whole ordering and delivery process was really pleasant.
Even though I am giving five stars, there is still a tiny thing I feel like could be improved and that is with the product I ordered.
The balm I ordered is really, really nice, however it fades quite quickly from my lips. I find myself re-applying quicker than I would with other lip balms I have used in the past. I am aware this product is not exclusively meant to be used on your lips, but I do feel like it loses the moisture faster than I would like.
This is a very tiny improvement, though - because I do love the product and will most likely re-purchase when I run out!
12 September 2023
Unprompted review
Reply from SOPHIA MAE
Hi Lara,
Thank you for your honest review and sharing your experience about our Eternal Balm Mini. We truly appreciate your feedback and are happy to hear that you had a positive ordering and delivery experience with SOPHIA MAE.
We also appreciate your honest input regarding the performance of the Eternal Balm. Your observation about its longevity on your lips is valuable to us. While the product is versatile and can be used for many purposes, including lips. We take customer feedback seriously, and we're constantly working to improve our products. Your feedback will be considered in our evaluation process.
We're delighted to hear that despite this minor concern, you still love the product and are considering a re-purchase. If you have any more feedback or suggestions in the future, please feel free to reach out to us.
Thank you once again for choosing SOPHIA MAE, and we love to see you again in the future.
Love,
Team SOPHIA MAE 🤍
Overpriced Lipbalm, given the quantity
I recently purchased the Sophiamae lip balm, opting for the mini variant priced at 9 euros. I have been a fan of the larger 22-euro variant in the past. However, this time, I couldn't help but feel that the price for the mini version was somewhat overpriced, given the quantity.
The mini tube contains 10ML of product, which translates to nearly 1 euro per ML. While I absolutely adore the Eternal balm's quality and effectiveness, I can't help but find it less practical when you consider that it can also be used on the skin.
I hope you find this feedback constructive. I remain a dedicated fan of your products and look forward to your future offerings.
13 September 2023
Unprompted review
Reply from SOPHIA MAE
Hi,
Thank you so much for taking the time to share your thoughts with us. We appreciate your feedback and are happy to hear your are a fan of our products. We're thrilled to hear that you've enjoyed our Eternal Balm and that you appreciate the quality and effectiveness of the Eternal Balm.
We always strive to provide our customers with the best value for their money, and we take your feedback seriously. Rest assured that we will take it into consideration as we work on future launches of products. We think you'll be pleased to know that soon, besides the Eternal Balm Mini, we will be launching the Eternal Balm 30ml.
If you have any more insights or suggestions in the future, please don't hesitate to reach out. Your feedback is valuable in helping us refine our products and services.
Thank you again for being a fan of our products and we can't wait to share upcoming products with you.
Love,
Team SOPHIA MAE 🤍
"ARTEMIS SCENTED CANDLE MINI: A Captivating Delight for Your Senses and Soul!" "The Majestic Mist: A Hair Care Game-Changer That Delivers Freshness and Volume!"
I recently had the pleasure of experiencing the ARTEMIS SCENTED CANDLE MINI, and it's an absolute delight! This little candle packs a big punch when it comes to creating a vibrant and uplifting ambience in your home.
First of all, the scent is simply enchanting. The combination of floral and herbal notes, including orange blossom, basil, and bergamot, creates a captivating aroma that instantly lifts your spirits. Lighting this candle is like embarking on a sensory journey that invigorates the senses and soothes the soul.
What's truly impressive is the longevity of this mini candle. It burns beautifully for a remarkable 10 hours, ensuring that you can enjoy its wonderful fragrance for an extended period. Whether you're looking to unwind after a long day or simply want to infuse your space with positivity and energy, the ARTEMIS SCENTED CANDLE MINI is the perfect choice.
The calming and refreshing effect it has on both body and mind is truly remarkable. Even after the candle is extinguished, the uplifting atmosphere it creates lingers, leaving you with a sense of tranquility and rejuvenation.
I highly recommend the ARTEMIS SCENTED CANDLE MINI to anyone seeking to enhance their surroundings with a burst of new energy and a touch of elegance. It's a little treasure that brings joy and serenity into your home.
also, I recently tried The Majestic Mist, and I have to say, it's nothing short of fantastic! This dry shampoo and volume spray is an absolute game-changer for my hair care routine.
First of all, the scent is delightful, and it instantly refreshes my hair, making it feel clean and revitalized. It's like a breath of fresh air for my locks!
But what truly sets The Majestic Mist apart is its ability to add volume and texture. My hair has never looked so full and lively. I love that it doesn't leave any residue or build-up, unlike some other dry shampoos I've tried in the past.
It's incredibly easy to use, and I appreciate how it extends the time between washes while making my hair look better than ever. Whether I'm in a rush or just want to add some extra oomph to my hairstyle, The Majestic Mist is my go-to solution.
I highly recommend The Majestic Mist to anyone looking for a dry shampoo and volume spray that delivers amazing freshness and texture. It's become an essential part of my hair care routine, and I couldn't be happier with the results!
11 September 2023
Unprompted review
Reply from SOPHIA MAE
Hi Annemijn,
We are blown away by this beautiful review!
We loved reading your experience with our Artemis Scented Candle Mini and our Majestic Mist, it truly made our day.
Thank you so much for sharing and enjoy your products!
Love,
Team SOPHIA MAE 🤍
Fan of the Majestic Mist!
I recently re-ordered the Majestic Mist as I'm such a fan of this dry shampoo and my first one was empty. I can't believe how fast the delivery time is: I ordered last Monday and it already arrived the next Tuesday. Highly recommend the Majestic Mist!
13 June 2023
Unprompted review
Reply from SOPHIA MAE
Hi Maeve,
We love to hear that you are a fan of the Majestic Mist! Thank you for sharing your positive feedback on the delivery time. Nothing makes us happier than hearing from our happy customers.
Hope to see you again!
Love,
Team SOPHIA MAE. 🤍
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