Sorcim Technologies (Pvt) Ltd Reviews 292

I contacted support issued was solved in minutes.

very quick response. solved the problem right away.

asked for a refund, given that I had mistakenly purchased 2 copies of PicEcho. Support graciously and expeditiously returned my full purchase price. Excellent product and service.

Great Customer Service! I had some difficulty at check out. I contacted support and they fixed it right away. I love Picture Echo. It does a great job finding duplicates. I would buy from them again.

The incredible quickness of their response to my cry of help and their positive act of helping me with what I needed

Bought a duplicate file product on Tuesday and its still in Trial mode and im not able to delete files.

Ive reached out 3 times to Customer Service and not got a single reply apart from the original "we have received your request"

Feel ive been scammed out of money

From first contact to having a complete resolution to my issue was incredibly swift. The product is very good too.

Assistant was very good and patient. Would prefer to talk in person so I could ask more questions, but he solved immediate problem.

Raza, the person who took my technical support call was excellent. He identified and fixed my problem in a very professional manner. Thank you. Peter

I thought the software didn't work at first. I contacted customer support who gave me step by step instructions, and everything is fine.

I wish there was better instructions for first time users.

Fast & efficient customer service. Resolved my issue without any hassle. Greatly appreciate it. Had to request a new license key after reformatting my PC.

Had a problem with the key. Customer service was good and solved the problem quickly. Program works as advertised after a small learning curve.

20 years away from using computers and I had let the wife do it all and then got back into them. Between the new computers and phones etc... all of our files where a mess with 6 or more of many files. Got their clone software to get it under control. Worked great. Then I see they added a free file renamer that I didn't know i even needed nor how much help it would prove to be. Finally, and the best, was that my old and stupid ass just assumed on an aspect of the purchase, and I had assumed wrong. They had done a follow up on my satisfaction with the product and i responded that I was disappointed that my situation wasn't as good as i had expected. They informed me that my purchase was the more limited buy and not the elite expectation that I had set for so little. And they were right. But instead of telling me to suck it up as so many companies do these days.....I'll be damned if they didn't just GIVE me the extra. I won't tell the details because I wouldn't want others intentionally taking advantage of their properness. But I sent them the accolades they deserved and told them i would say the best about them, and this is how us old stoic types say GOOD JOB FROM GOOD FOLK! THANK YOU!

Fast Service, knew exactly what to do

Excellent customer service. issue was handled in seconds by a very polite assistant. top notch, I highly recommend.

I have used Easy File Renamer for several years. It is a superb programme: Immensely useful and now invaluable for organising images that get sent to me with random names!
It is absolutely stable and very easy to use.
Highly recommended and good value.
However, my greatest accolade is for their Customer Service - they have been amazing (thank you).

GREAT EXPERIENCE.

I’ve had it for one year and I usually run it only so often, but it seems to be very dependable and accurate! Renewing my license was easy.

Great Support great follow-up to see if what they fixed is actually still working too!! GREAT product does exactly what They say it will do and it does it fast ! LOVE IT

Agent was patient and directions were clear. The program is not difficult to navigate but neither is it intuitive. Glad to get the help I needed.