Ordered some Boston Birkenstocks They arrived after about 4 weeks, clearly fake goods!!! Can't contact Soreana by phone, post, email or otherwise. Have contacted my bank who have refunded me initia... See more
Soreana
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Slightly different story to other reviews. Ordered Birkenstocks, which duly arrive, however sizing slightly off from other Birkenstocks i have purchased, subsequently ordered the next size and attempt... See more
After ordering some Birkenstock clogs from this business realised they were coming from china, I started to panic that they were a bogus company so I headed over to this site and read the comments and... See more
Only given one star because zero stars was unavailable Ordered Birkenstocks for my daughter Never arrived , raised a dispute with my credit card company who have refunded me
Misleading if not fake Website and Poor…
Misleading if not fake Website and Poor Customer Experience
I ordered from this company believing it was UK-based, as clearly stated on their website. However, after receiving the item, I was informed that any returns must be sent to China, which was never disclosed during the purchase process. This lack of transparency is deeply misleading.
The product itself did not match the advertised images or description, and when I raised concerns, I was offered only a partial refund or the option to return the item at my own expense—internationally. The entire process was frustrating, slow, and felt deliberately obstructive.
I’ve accepted the partial refund, which I’m not at all sure that I’ll ever get back but I will not be ordering again. I strongly advise others to read the fine print and be cautious. A company that misrepresents its location and return policies erodes trust, and unfortunately, this experience has left me disappointed and dissatisfied.
PLEASE AVOID!
13 September 2025
Unprompted review
FAKE BIRKENSTOCKS
FAKE BIRKENSTOCKS
I fell for it. This website should be banned. Charging roughly £68 a pair.
The company appears to be based in the uk. They are counterfeit products from china. They will offer you to return the shoes TO CHINA despite a uk address on their web page and will on offer full refund on receipt with postage covered by yourself.
Currently in dispute but doubt I’ll see any money back.
They are not leather. Some poor fabric. DO NOT BUY ANYTHING FROM THEM.
9 September 2025
Unprompted review
SCAM ALERT
As per the earlier review, this site is a SCAM, DO NOT GIVE THEM YOUR MONEY!
26 August 2025
Unprompted review
This site appears to be fake!
29 August 2025
Unprompted review
This company is advertising Birkenstock…
This company is advertising Birkenstock clogs, at almost half the usual price. with a TrustPilot rating of 4.8/5 on their site. However, if you click on the TrustPilot logo on their site, it is not live, and does not link to TrustPilot. So, to check, I went to the TrustPilot site, and typed Soreana.co.uk into the TrustPilot search bar. Nothing. It seems there are no genuine reviews. In fact, the company sells table lamps. So, I am left wondering if they have made up the reviews and ratings.
24 August 2025
Unprompted review
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