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Rated 1 out of 5 stars

SSteer clear of this company! After seeing so many negative reviews, it’s clear this company isn’t reliable. Once all the hard work is done uploading your products, they unfairly hike the prices — a... See more

Company replied

Rated 5 out of 5 stars

We are using Sortly, for a variety of projects. We have used it for the standard inventory of our housewares and linen and shelf stable pantries, but we have also used it to help with our Holiday Shop... See more

Company replied

Rated 3 out of 5 stars

Product has big holes in core functionality. Items can be moved between different locations / folders, but a change to an item in one folder (like a price or description update) doesn't affect the sa... See more

Company replied

Rated 2 out of 5 stars

It's a real problem in sending emails back and forth to troubleshoot a ticket, sortly.com needs a chat-box service and an accelerated resolution system for unique cases. We recently subscribed, but to... See more

Company replied

Company details

  1. Software company

About Sortly

Written by the company

Figure Header

What is Sortly?

Sortly helps businesses of all sizes track inventory, materials, parts, tools, and equipment—from any device, in any location. With Sortly, you can organize, customize, track, update, and manage your inventory right from your smartphone. Our end-to-end solution helps you plan better, satisfy your customers, and save time and costs on inventory.

Key Features

  • Use from any device, any location
  • Mobile barcode & QR scanning
  • Barcode label generation
  • Low stock alerts & reports
  • Custom folders, fields & tags
  • Activity reports
  • Customizable user access
  • Offline access

Try Sortly Free for 14 Days!

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Contact info

2.7

Poor

TrustScore 2.5 out of 5

160 reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 3 out of 5 stars

Product has big holes in core…

Product has big holes in core functionality. Items can be moved between different locations / folders, but a change to an item in one folder (like a price or description update) doesn't affect the same item in other folders. So updating items properties is horrific. Otherwise its an easy way to count items if you don't want to use Google Sheets.

18 January 2022
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Reply from Sortly

Thank you for sharing your experience with Sortly. We're always making improvements to our platform, and appreciate your constructive feedback. If you’d like to share anything else or start a conversation with our customer experience team, don’t hesitate to reach out to us at support@sortly.com.

Rated 5 out of 5 stars

Cigar inventory

I just use it to keep inventory of my cigars in four humidors. Works great! Love the fact I can link up QR codes for fast scanning.

18 January 2022
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Reply from Sortly

Thank you for your feedback! We’re glad to hear you’re enjoying Sortly.

Rated 5 out of 5 stars

Great product

Great product! very easy to use would recommend for anyone who needs to organise there stuff.

18 January 2022
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Reply from Sortly

Thank you for your feedback! We’re glad to hear you’re enjoying Sortly.

Rated 1 out of 5 stars

NO XERO INTERGRATION

18 January 2022
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Reply from Sortly

Thank you for your feedback. We're sorry to hear that we have not met your expectations. If you’d like to share anything else or start a conversation with our customer experience team, don’t hesitate to reach out to us at support@sortly.com.

Rated 3 out of 5 stars

They do not offer the option for load lists

They do not offer the option for load lists, which most construction companies need. When I reached out to them they were very kind but made it clear they do not offer a load list option nor will they in the future. Even though we were paying for the highest tier they said they could not build it out or offer the option to us. We are leaving Sortly because of this.

18 January 2022
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Reply from Sortly

Thank you for sharing your experience with Sortly. We're always making improvements to our platform, and appreciate your constructive feedback. If you’d like to share anything else or start a conversation with our customer experience team, don’t hesitate to reach out to us at support@sortly.com.

Rated 5 out of 5 stars

I love this app

I love this app. I keep a small shirt inventory on my phone and it is sooo easy to use.

18 January 2022
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Reply from Sortly

Thank you for your feedback! We’re glad to hear you’re enjoying Sortly.

Rated 5 out of 5 stars

Sortly Inventory App: Simply Best of the Bunch!!!

As an Executor of a large Estate, I have successfully used the Sortly Inventory Management App now for over 2 years. Sortly by far was the easiest to use inventory management system of the number of ones I originally tested out. In my early days, I greatly welcomed and appreciated the help of the Sortly App support team. The App is extremely easy to operate by the Owner/Manager/Executor and his Staff. It was also very easy to add or remove my “clients or customers” and change “access permission levels” whenever, as required. The Photo based inventory with many additional descriptions, etc. was simply perfect for a diverse group of beneficiaries with widely varying tech skills. Most importantly, as “Owner”, I found the App to be remarkably stable and robust. I have never had even one instance of of “downtime or instability” even with dozens of persons in various global locations working with the Sortly App platform. I highly recommend Sortly, in every respect. I confirm I have absolutely no affiliation in any respect with Sortly. I am simply a satisfied, grateful, happy customer. Sortly is simply The Best of the Bunch!!!

18 January 2022
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Reply from Sortly

Thank you for your feedback! We’re glad to hear you’re enjoying Sortly.

Rated 5 out of 5 stars

Practicity!!

18 January 2022
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Reply from Sortly

Thank you for your feedback! We’re glad to hear you’re enjoying Sortly.

Rated 2 out of 5 stars

Notification alerts are very hit and…

Notification alerts are very hit and miss at best.
I would like notifications to be cleared once minimum quantities are reached unlike currently staying on as very confusing

18 January 2022
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Reply from Sortly

Thank you for sharing your experience with Sortly. We're always making improvements to our platform and appreciate your constructive feedback. If you’d like to share anything else or start a conversation with our customer experience team, don’t hesitate to reach out to us at support@sortly.com.

Rated 2 out of 5 stars

Disappointing

The app works part of the time, the website works some of the time - sorting, searching, and filtering work when the stars all align - otherwise searching works terribly. There are features that I need to make Sortly work for my specific type of business. I’ve been told that even though I pay for a premium subscription, my business’s specific needs are not something they are willing to address. It’s a great idea in theory, it just needs further development and more reliability to be a great tool.

18 January 2022
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Reply from Sortly

Thanks for sharing your experience with Sortly. We're always making improvements to our platform, and appreciate your constructive feedback. If you’d like to share anything else or start a conversation with our customer experience team, don’t hesitate to reach out to us at support@sortly.com.

Rated 5 out of 5 stars

Love the service needs a few more…

Love the service needs a few more features but over all great product

18 January 2022
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Reply from Sortly

Thank you for your feedback! We’re glad to hear you’ve had a good experience with Sortly and we appreciate your constructive comments about our features. If you’d like to share anything else or start a conversation with our customer experience team, please reach out to us at support@sortly.com.

Rated 4 out of 5 stars

We have been using Sortly for a few…

We have been using Sortly for a few years now and been overall happy with the program. I do get complaints from some of our people who do not use it as often. They end up searching for things and can not find them, it is usually because of the search choices that Sortly gives a person that can sometimes confuse a person.

18 January 2022
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Reply from Sortly

Thank you for your feedback! We’re glad to hear you’ve had a good experience with Sortly, and we appreciate your thoughtful and constructive comments about our features. If you’d like to share anything else or start a conversation with our customer experience team, please reach out to us at support@sortly.com.

Rated 5 out of 5 stars

Excellent product

Excellent product. Very cleanly structured, has all the features needed for managing (most conveniently by mobile phone) inventories of all kinds. Very useful also for a private, non professional context (household and hobbies). A bit expensive if only used privately. I wish non commercial users in private households would get a discounted rate.

18 January 2022
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Reply from Sortly

Thank you for your feedback! We’re glad to hear you’ve had a good experience with Sortly and we appreciate your constructive comments about our pricing and features. If you’d like to share anything else or start a conversation with our customer experience team, please reach out to us at support@sortly.com.

Rated 1 out of 5 stars

It's just a terrible system

It's just a terrible system. Too many reason to write out.

18 January 2022
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Reply from Sortly

Thank you for your feedback. We're sorry to hear that Sortly has not met your expectations. If you’d like to share anything else or start a conversation with our customer experience team, please reach out to us at support@sortly.com.

Rated 4 out of 5 stars

The app is great and so much easier to…

The app is great and so much easier to use than other inventory control apps I've tried. But I think the price is too high for small businesses that don't have a high sales volume. My manufacturing business has lots of parts to keep track of but isn't high volume sales. I can't justify the price, so will continue to use the free version until I can find something that works for my business.

18 January 2022
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Reply from Sortly

Thank you for your feedback! We’re glad to hear you’ve had a good experience with Sortly, and we appreciate your thoughtful, constructive comments about our pricing and features. If you’d like to share anything else or start a conversation with our customer experience team, please reach out to us at support@sortly.com.

Rated 4 out of 5 stars

One thing keeping it from 5 stars.

Sortly works great for keeping track of our inventory. One aspect I wish were available is the ability to hide items in reports when the quantity is 0. When we sent out reports to our clients, we only want them to see what we have in stock, and not what items are NOT available.

18 January 2022
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Reply from Sortly

Thank you for your feedback! We’re glad to hear you’ve had a good experience with Sortly, and we appreciate your thoughtful and constructive comments about our features. If you’d like to share anything else or start a conversation with our customer experience team, please reach out to us at support@sortly.com.

Rated 4 out of 5 stars

Non-Profit Managing Pet Food for Distribution

Sortly has been a great find. What I hadn't foreseen was how many brands and types of dog and cat food there are. Populating the database is ongoing.

I use Sortly to help me both have an idea of inventory and to measure outgoing donations of food. My biggest complaint is that tracking pet food type and volume is a help, but including value of items in a report would be especially helpful.

18 January 2022
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Reply from Sortly

Thank you for your feedback! We’re glad to hear you’ve had a good experience with Sortly, and we appreciate your thoughtful and constructive comments about our features. If you’d like to share anything else or start a conversation with our customer experience team, please reach out to us at support@sortly.com.

Rated 5 out of 5 stars

Save me money, time and aggravation.

Awesome program. I run an insurance restoration company and we keep about $30,000 in supplies on average. This helps us manage order and protect our inventory. We use three people to manage this process, and I think it saves me about 20% of the value each year that we are using it. Now I can hold people accountable for an accurate inventory and correct them on miss orders that they make or items that we run out of – even though that seems to be more about a Brandon problem than anything else today.

18 January 2022
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Reply from Sortly

Thank you for your feedback! We’re glad to hear you’re enjoying Sortly.

Rated 4 out of 5 stars

System is easy to work with

System is easy to work with. Sometimes it is crushing, but it takes a second to go back

18 January 2022
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Reply from Sortly

Thank you for your feedback! We’re glad to hear you’ve had a good experience with Sortly and we appreciate your constructive comments about our features. If you’d like to share anything else or start a conversation with our customer experience team, please reach out to us at support@sortly.com.

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