So Shape Reviews 5,347

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I enjoy the hot meals better than the cold shakes, mainly cause it's an actual meal. The cold shakes are great, especially when you are on the go (who has time to make breakfast or add more stuff to t... See more

Company replied

Rated 5 out of 5 stars

I was so surprised at how delicious the shakes were! I had never tried meal replacement shakes before, and I had heard plenty of people tell me that most meal replacement shakes taste pretty awful - b... See more

Company replied

Rated 5 out of 5 stars

I started with the 14 day program, and was pleasantly surprised with the pastas. I’ve tried other meal replacement programs like this and those were so disgusting and so so much more expensive. While... See more

Company replied

Rated 1 out of 5 stars

Product is disgusting and inedible. Mac and cheese was chewy, plastic like texture. Despite following recipe directions and giving the product several tries their hot food is simply not fit for human... See more

Company replied

Company details

  1. Fitness and nutrition

Written by the company

Weight management has always been a pain. But with smarter, more diverse and tastier meals without unnecessary calories, it now sucks a lot less. Feel better in 15, 30 or 60 days by joining the Challenge now!

💝 Les Garanties pour nos Shapers

👩🏻‍⚕️ Coaching Diététique 🚀 Livraison 24h ✅ Déficit calorique garanti !

👩🏻‍⚕️ Coaching Diététique OFFERT !
Un accompagnement individuel et personnalisé avec notre équipe de diététiciens nutritionnistes diplômés.

✅ Déficit calorique garanti !
Nos produits et notre méthode sont validés par les autorité de santé européenne (EFSA).

🚀 Livraison 24h*
En point relais ou à domicile En cas de retard, nous faisons le maximum, c'est promis !

🧘 Paiement 3ou 4 fois :
Pour s'offrir les résultats qu'on mérite ! Plus le challenge est long, meilleurs sont les résultats, avec un tarif dégressif !

Contact info

4.2

Great

TrustScore 4 out of 5

5K reviews

5-star
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Replied to 75% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

I am extremely satisfied with those

I am extremely satisfied with those. The purpose of those shakers are to help you lose some weight fast. It works for me. I see that some people complaint about the taste. Yes, obviously, these will never taste the same as an actual plate of bolognese pasta … so yes, you need to get used to the taste of them. For me, after one or 2 days, I am totally ok with the taste. They are easy to use, the concept is convenient and I you lose weight if you follow the rules (if you don’t, then don’t expect amazing results). I will do it again.

7 February 2022
Unprompted review
So Shape logo

Reply from So Shape

Hello,

Thank you very much for your review 🥰

Enjoy your next challenge ❤️

Rated 5 out of 5 stars

This weight loss diet is just perfect

This weight loss diet is just perfect! -10lbs in a month!

4 February 2022
Unprompted review
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Reply from So Shape

Hello Megan,

Thank you very much for your review 😍.

Congratulation for your results! You can be really proud of you!

See you soon ⚡️

Rated 5 out of 5 stars

I really enjoyed!

I really enjoyed this So Shape Challenge! Got first results within a week and after a month I can see and feel positives changes in my body.

3 February 2022
Unprompted review
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Reply from So Shape

Hello Suzy,

Thank you very much for your message 😍.

We are so happy to help you to feel better !

See you soon ⚡️

Rated 5 out of 5 stars

Very good first experience!

Very good first experience with this new brand (which is French I think). I took the 28 day program and I'm 100% satisfied with both the products and the results!

25 January 2022
Unprompted review
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Reply from So Shape

Hello Amy,

Thank you for this nice review 🥰

We are really happy to know that you enjoy your challenge !
Yes, So Shape is a French brand 🇫🇷

A bientôt ✨

Rated 1 out of 5 stars

These shakes are awful

These shakes are awful. No matter how vigorously shaken, it's still clumpy. The taste is pretty bad also. I'm sorry I ever fell for this. I emailed about my dissatisfaction but didn't get a response. Not surprising.

23 January 2022
Unprompted review
So Shape logo

Reply from So Shape

Hello Lisa,

We are sincerely sorry that our Challenge doesn’t please you 😢.

Here are some tips to adjust the flavors and complete your Challenge:
1 / Add spices to savory dishes: herbs, curry, turmeric….
2 / Accompany your dishes with Open Food: add vegetables for example (you will find the list on your guide)
3 / Add milk to sweet dishes or a non-fat plain greek yogurt to savory dishes to make the whole thing more delicious.
We hope that these tips will help you to enjoy your Challenge ❤️

For information, our support didn't receive your mail. Don't hesitate to re-send it to hello@soshape.com

See you ✨

Rated 5 out of 5 stars

Very efficient method supported by…

Very efficient method supported by top-notch products! Love it!

17 January 2022
Unprompted review
So Shape logo

Reply from So Shape

Hello J.A,

Thank you very much for your message ✨.

Enjoy you challenge ❤️

Rated 2 out of 5 stars

Slimy chalky starvation diet

Ordering is easy, packaging is nice, it came on time. But that's really the end of the positives. The shakes are simultaneously slimy and chunky, the pasta sauces are thick and bland and chalky tasting, and, when prepared, are about half a coffee cup's worth of food for a dinner.
I regret every dollar I spent here, and am going to end up throwing out about ten days' worth of their starvation diet meals.

4 January 2022
Unprompted review
So Shape logo

Reply from So Shape

Hello,

We are really sorry to read your review 🙏🏼.

If you have any problem with an order, never hesitate to contact our support Team. They are here to help you to enjoy your challenge or to give you some solution when you need it.

Here are some tips to adjust the flavors and complete your Challenge:
1 / Add spices to savory dishes: herbs, curry, turmeric….
2 / Accompany your dishes with Open Food: add vegetables for example (you will find the list on your guide)
3 / Add milk to sweet dishes or a non-fat plain greek yogurt to savory dishes to make the whole thing more delicious.

We hope that these tips will help you to enjoy your Challenge ❤️

Rated 5 out of 5 stars

Really enjoyed this diet!

Really enjoyed this diet! I got results from day 2!

30 December 2021
Unprompted review
So Shape logo

Reply from So Shape

Hello Jane,

Thank you very much for this review ❤️.

We are so happy to read it !

Enjoy ✨

Rated 5 out of 5 stars

Super efficient diet!

Super efficient diet! In love with the shakes!

23 December 2021
Unprompted review
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Reply from So Shape

Hello Amanda,

Thank you very much for this review ❤️.

We are so glad to read that you enjoy our meals !

Enjoy 😋

Rated 5 out of 5 stars

It's the first time I love dieting

It's the first time I love dieting! Both shakes and evening meals are delicious. I'm currently doing the 28-day plan and am already thinking about doing another one for even more results!

21 December 2021
Unprompted review
So Shape logo

Reply from So Shape

Hello Courtney,

Thank you ver much for this review ❤️.

We are very happy to learn that you enjoy your challenge 🥰.

See you soon ✨

Rated 1 out of 5 stars

In itself I was quite enthusiastic

In itself I was quite enthusiastic, but then:
The enclosed brochure came in italian.
I unfortunately do not speak Italian so I got this sent in English.
All good so far.
Then I wanted to start the challenge and found that both rice and pasta packets were missing.
On my nice mail, what they could offer me now (discount on next order, etc.) because some things had gone wrong, I never received an answer.
And the whole thing for 110.00 euros
Furthermore, the meals taste consistently very powdery.
The shakes are ok.
The accrued garbage mountain is a disaster and converted it is unfortunately far too expensive.

24 November 2021
Unprompted review
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Reply from So Shape

Hello Katrin,

We are sincerely sorry to read what happened with your order 🙏🏻..

Orders are prepared by hand, unfortunately errors can occur. We apologize to you.

We will return your missing products to you as soon as possible.

Also, our customer service will come back to you to give you some solutions about the powdery consistently of your meals.

Never hesitate to contact us if you notice any problem with an order ❤️.

Have a nice day ☀️

Rated 5 out of 5 stars

I absolutely love drinking these…

I absolutely love drinking these shakes. I prepare 1 in the morning and drink it until lunch time, then eat a lunch that I either bring from home or order at work, then drink another around 6:30. I love sipping on drinks throughout the day and this has curbed my need to snack/drink. Only con, I am not a huge fan of the actual meals (pasta based dishes).

22 November 2021
Unprompted review
So Shape logo

Reply from So Shape

Hello Caitlyn,

We are very happy that you like the flavors 😋.

For savory dishes, don't hesitate to add spices, cottage cheese or to adjust the cooking times ❤️.

And if you prefer, know that you can do a 100% sweet challenge. You will have the same results 😊.

See you soon ✨

Rated 5 out of 5 stars

Effective

Effective! It the first time I write this kind of review, but this brand and its products deserve it. It's good, it's easy, and it works!

19 November 2021
Unprompted review
So Shape logo

Reply from So Shape

Hello Judy,

Thank you very much for this comment 🙏🏻.

We are very happy that you like our method 🥰.

Enjoy!

Rated 5 out of 5 stars

This new weight loss diet is simply…

This new weight loss diet is simply perfect! The shakes are absolutely delicious and the pasta very tasty too. Most important, it works: 10lbs lost in a month!

18 November 2021
Unprompted review
So Shape logo

Reply from So Shape

Hello Patricia.

Thank you very much for your feedback 🥰

We are very happy that you like the flavors.

Well done for your results👏🏼!

See you soon 💫

Rated 4 out of 5 stars

This is my second time ordering

This is my second time ordering. I really didn’t like the food at all and I didn’t think all the hot sauce I was ingesting to get them down was good either so I thought I’d give it another try with just the shakes. So far it’s better for me. They are tastier and it’s easier for me to have a shake for dinner than a disappointing meal. And honestly if I lived by myself and didn’t have to make my kids dinner I would probably be content with the meals. There is a lot of unnecessary plastic with the delivery and it would be nice to see that go.

17 November 2021
Unprompted review
So Shape logo

Reply from So Shape

Hello Cristina,

Thank you very much for this review 🥰.

We are very happy that you like our shakers 😋.

You are definitely part of our Sweet team.

Regarding the plastic, we do our best to offer you packaging made from recycled plastics and which is 100% recyclable ♻️.
Don't worry, we are also working on new packaging that will be closer to your expectations ❤️.

See you soon 💫

Rated 1 out of 5 stars

Terrible service

I placed my order on the 2nd November 2021. It was shipped on the 10th November 2021 which is already extremely late considering their payment page states that you should receive your order within 3-6 days. Of course no one bothered letting me know that they were experiencing delays. In the end this order is somehow returned to sender.
I called to find out why but they have no idea and sent me another package which again is returned to sender.

It's now been 15 days and it looks like I'm nowhere near receiving my package. Tried calling many many times since the 2nd package has been returned to them and no one is answering the phone. No one will respond to my emails either.

17 November 2021
Unprompted review
So Shape logo

Reply from So Shape

Hello Sharon,

We are sincerely sorry for these inconveniences 🙏🏻.

We inform you that our teams are currently taking care of your file and will not fail to provide you with a solution today.

We remain at your entire disposal and wish you a very nice day ☀️

Rated 4 out of 5 stars

These shakes are pretty good

The shakes are pretty good. I can only do two shakes/meals a day a few days a weeks. This whey protein is really easy on stomachs but every single day gets to be a bit much. I prefer the shakes over the meals. I’m sure if I did the recipes, the meals would be better but I’m already preparing a meal for the kids and hubby, I just want to heat and eat. The shakes are good. They have little cookie-pieces in them so it’s nice to have a little crunch! Pass on the hazelnut. For some reason I thought it would be sweeter.
The package isn’t the easiest to open if you tear it. It’s a little messy until you get the tear just right but I suppose regular packets can poof everywhere too. I feel more full on these shakes than others I have tried.

17 November 2021
Unprompted review
So Shape logo

Reply from So Shape

Hello Kate,

Thank you for this comment 💌.

We are sorry that you are having trouble opening your berlingots 🙏🏻. We advise you to open them with a pair of scissors 😉.

Bon appétit to you! 😋

Rated 5 out of 5 stars

Love it!

I've tried probably every program out there and this one has been my favorite by far. Lost 8 lbs over my first 28 days and am going to keep going until I hit my goal. Shakes are delicious, the meals are good, it's easy to stick with and reasonably priced. Highly recommend it!

15 November 2021
Unprompted review
So Shape logo

Reply from So Shape

Hello Roxanna,

Thank you very much for taking the time to leave us this review 🙏🏻

Congratulations for your results 😍! You can be very proud of yourself!

See you 💫

Rated 4 out of 5 stars

Some issues with my order but very good service!

I'm editing my initial review as, even if there were some issues with my order and it took some time to get a solution, I have to say that customer care went above an beyond to help.
Overall, I really liked the sweet drinks and most of the meals were also OK. I think it helped me to not exceed with calories and to feel less bloated. Recommended!

11 November 2021
Unprompted review
So Shape logo

Reply from So Shape

Hello Rossana,

Thank you for your message 🙏🏻.

We are really sorry to read you did not receive your missing sachets.

Could you please re-send us a mail so we can give you a solution ?

Waiting for your mail, we wish you a very nice day ☀️

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