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Soul Drifter Guitars Reviews 

387
•
TrustScore 5 out of 5

4.9

Musical instrument shop
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Review summary

Created with AI, based on recent reviews

Considering 132 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, including specialized and often hard-to-find guitar parts, which significantly improve their instruments. People frequently highlight the exceptional speed of delivery, even for international orders, noting that items arrive quickly and are well-packaged. Many reviewers also commend the excellent customer service, characterized by prompt, knowledgeable, and helpful communication from the team. However, some customers also noted occasional issues with delivery times, particularly once parcels reached their local postal services in certain regions, leading to unexpected delays and difficulties with tracking updates.

What people talk about most

Product

Clients share positive opinions on product quality, often highlighting items like the Pure Tone Multi-Contact... See more

Delivery service

Consumers consistently report positive experiences with delivery services, frequently highlighting the speed... See more

Quality

Customers had positive experiences with quality, frequently highlighting the very good and excellent quality... See more

Service

Customers consistently note positive experiences with service, frequently highlighting excellent, fast, and... See more

Order

Reviewers mention positive feedback about order, with many customers praising the fast processing and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very prompt service, packed and booked an hour after placing the order, delivered in NZ a week later. Client is very happy with the new pots in his Jazzmaster. Definitely recommend Soul Drifter Guitar... See more

Rated 5 out of 5 stars

Soul Drifter Guitars is legit and I am Happy with all my purchases. Fast delivery via AusPost( no tracking number though). Will be buying more guitar plectrums from them . Cheers

Rated 5 out of 5 stars

I have so much love for Soul Drifter Guitars. Excellent, responsive, and friendly customer service. When you speak to the owners you know they're passionate about what they do. Outstanding quality at... See more

Rated 5 out of 5 stars

I have made quite a few purchases with Soul Drifter Guitars and each time I am impressed with the quality, price and speed of delivery. To top it off Ricardo is always prompt with his replies to my qu... See more

Company details

  1. Musical instrument shop

Written by the company

Unique and vintage guitars and basses in Sydney Australia. Premium instrument accessories.

Contact info

4.9

Excellent

TrustScore 5 out of 5

387 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(387)

119 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Awesome

Top quality parts ,easy to fit and quick delivery.
P.s. cheaper than the others

25 July 2025
Rated 2 out of 5 stars

Edwards by ESP E-LP-92CD not good

We bought three guitars, but one of them, named Edwards by ESP E-LP-92CD Les Paul Custom White 2006 Seymour Duncan, came defective and apparently had not had any check-up. However, I am trying to get around the situation since the electronic part is what worries me the most. It makes noise. For the money, for the brand, it is a very high value and coming with a defect... I risk losing the guitar since it is also difficult to find someone nearby who understands and helps me with this part.

22 June 2025
Soul Drifter Guitars logo

Reply from Soul Drifter Guitars

Hi Dinarte - We are disappointed to hear your experience wasn't good but we are committed to helping rectify the issue. We'll contact you via email to help investigate what happened and sort it out.

Rated 5 out of 5 stars

Red fine tuners… perfect…

I bought red titanium fine tuners and they were a perfect match with the red stainless steel kit I had on my Floyd Rose, screwed right in with no problem… very happy customer… Thank you Soul Drifter…

19 June 2025

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