Soul Insole Reviews 

398
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Pads are sized well, easy to care for, easy to place and replace where ever you need. Silicone is sticky enough to remain in place, with no adhesive residue, no breakdown. My Norton's neuroma pain is... See more

Company replied

Rated 5 out of 5 stars

I have used the Soul Insolel arch supports and ramps for years. Last year I had to get prescription orthotics for plantar fascitis. They were terrible and expensive and did not resolve my issue. I... See more

Company replied

Rated 5 out of 5 stars

I have been a purchaser from Australia for many years. Every product is brilliant,..., modern, appropriate and essential for tweaking/modifying around foot usage needs, and changes as we humans travel... See more

Company replied

Rated 5 out of 5 stars

I'm so impressed I just purchased another 2 sets! With falling arches, I find the Soul Insole arch supports by far outperform my more expensive (5x) custom made insoles. Even better, the Soul Insoles... See more

Company replied

Company details

  1. Physiotherapy equipment supplier

Information provided by various external sources

Protect your feet. Best running insoles. Small orthotics. Dress Orthotics. Toe Spacers. Plantar fasciitis. Over Pronation, Over Supination, Flat Feet, High Arches, Arch support for heels and dress shoes. Gel Insoles. Comfortable Shoes.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

398 reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(398)

29 reviews in the last 12 months

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Rated 5 out of 5 stars

The arch supports worked for me

The arch supports worked for me. I have tried many different ones and these are the best.

22 April 2024
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Reply from Soul Insole

Thank you for leaving a review! We are pleased to hear that our product is making a difference for you.

Rated 4 out of 5 stars

used in walking shoes

used in walking shoes. comfortable

7 May 2024
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Reply from Soul Insole

Hi Jo Ann, thank you for leaving a review. We are happy to hear our products are giving you support and comfort!

Rated 3 out of 5 stars

Soul insole

I don't know about the company. I have not really worn these yet. I wanted for sandals but I am not sure they feel right. I have to use podiatrist ordered insoles in shoes. Do I always need shoes thst the insoles come out to put the ones I need to use in. I thought these may be good for sandals as the prescription insoles do not work with sandals.

The company ended up reaching out to me. I said I haven't used yet as I have not worn sandals yet this summer. I will try them. However, due to my foot problem having to use a prescription orthotic because of my whole bottom of foot having pain. I use a full foot orthotic. Like I said I will try it. The company seems to be interested in making the customer happy.

3 May 2024
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Reply from Soul Insole

Hi Gayle! It looks like your ordered our Shoe Bubble Pro-Lite orthotics. They are designed to work with sandals or with shoes (the shoes don't need to have removable liners). Please watch this video on how to place them: https://www.youtube.com/watch?v=9_kfAzHKlUM We have a 100% satisfaction guarantee, so if you are not happy with the insoles, please reach out if you need to return or exchange them for something else. Our email is info@soulinsole.com

I hope that you can understand that a 3 star review negatively affects our public trust rating and it is very damaging for our business. Please let us know if there's anything else that we can do to make sure that you're happy with our company and our products. We are here to help.

Rated 5 out of 5 stars

I order several pairs of souls to place…

I order several pairs of souls to place in 4 pair of shoes including my assic tennis shoes❣️❣️❣️

They make my whole body feel better and walk taller. Thank you soooo much for “souls” and GOD bless each of us✨💫⭐️😘🎶🕊️🎼

26 April 2024
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Reply from Soul Insole

Hi Charlee! Love to hear how happy you are and that our insoles are giving you the support that you need. Thanks so much for taking the time to write a review of your experience!

Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service. The insole would not adhere to my shoe footbed (memory foam). They sent a free pair of a different insole and also so double sided tape for the other insoles that wouldn’t stick

18 April 2024
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Reply from Soul Insole

Hi Jodiann, thank you for leaving us a review. We appreciate the positive feedback and are happy to hear that we were able to help!

Rated 5 out of 5 stars

Super impressed!

I'm so impressed I just purchased another 2 sets! With falling arches, I find the Soul Insole arch supports by far outperform my more expensive (5x) custom made insoles. Even better, the Soul Insoles allow my foot to fit the shoe rather than raising the heal out of the shoe.

30 March 2024
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Reply from Soul Insole

Hi Debbie, we are very pleased to hear that our products are making a huge difference for you! Thank you for leaving a review.

Rated 5 out of 5 stars

Give me space

I can add arch support but not take up heel or front of foot space as with other insoles.

21 March 2024
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Reply from Soul Insole

Hello, happy to hear that our products are giving you the support and relief you needed! Thank you for leaving a review.

Rated 5 out of 5 stars

A godsend

Soul Insoles have been a godsend for me. For years I had issues with plantar fasciitis and foot pain from previous injuries. Walking had become difficult and something which I tended to avoid. The first pair of Soul Insoles gave me immediate relief. My feet felt supported and pain gradually eased. After a while the plantar fasciitis disappeared. I purchased more insoles, and used them in most of my shoes, even in sandals. I cannot recommend them too highly. They have been more effective for me than professionally made orthotics. I’m also very impressed that I can remove the insoles from a pair of shoes, wash and dry them and they are as good as a new pair. They are an excellent product.

2 April 2024
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Reply from Soul Insole

Hi Margaret, thank you for leaving a review! We are very happy to hear that our products are making a difference for your foot needs.

Rated 5 out of 5 stars

They are great insoles

They are great insoles - easy to put into your shoes and they are super thin but yet give me the arch support I need.

21 March 2024
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Reply from Soul Insole

Hi Mary, we are happy to hear our product has made a difference for you! Thank you for leaving a review.

Rated 5 out of 5 stars

This is a great product

This is a great product. It is well made and actually does what it advertises. It gives me arch support in any shoe.

19 March 2024
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Reply from Soul Insole

Hi Catherine, thank you for leaving a review! We are happy to hear that our product is making a difference for you.

Rated 5 out of 5 stars

Excellent service and products

Excellent service and products. I use all 3 sizes of arch/metatarsal supports and the heel lifts in both sizes. They fit in almost all my shoes. I do wish the products would stick better. I would recommend taking the pads out regularly and washing them to make them sticky again so you don’t lose them. They are my go to in all my sandals. I wear custom orthotics in my athletic shoes. These have been a game changer for me!

17 February 2024
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Reply from Soul Insole

Hi Mary, we are happy to hear you are enjoying our products and that they are a game changer for you! Thank you for the feedback and leaving a review.

Rated 4 out of 5 stars

More comfortable shoes with Sole Insole

It seemed that my most recent purchase of insoles were not the same as previous ones. I posted a review and Soul Insole responded quickly. After repositioning them I found that they are just as comfortable as ever. Thank you Sole Insole, I will be buying more from you!

10 April 2024
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Reply from Soul Insole

Hi Mr. Rice! Sorry to hear that the newer pair is not feeling as effective. This is not something we've heard before, so we are wondering if you could further explain what you mean? Do they not feel as sticky/adhesive? Do they not feel as thick? Sometimes our feet can change and we may need more or less support also depending on the shoes we place them into. Have you changed your shoes? Please send us an email with more information so that we can get to the bottom of this and make sure to help you find the right solution for your needs. We are here to help. info@soulinsole.com

Rated 5 out of 5 stars

Amazing Product

I have been using Soul Insoles for over a year now. I bought three pair and am ordering more for my skates and ski boots. I may also try them in my water ski bindings. It is amazing how much they have helped to reduce foot fatigue. I basically never suffer from foot pain any longer and can recommend them to anyone who wants to improve their foot comfort.

21 March 2024
Unprompted review
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Reply from Soul Insole

We are so happy to hear that your feet are feeling comfortable and happy with our insoles inside of your skates and ski boots! I'm not sure I'd recommend them in waterski boots because when they get wet, the adhesive temporarily disappears. This is to make them easier to wash. When dry, the adhesive renews. However, this could make it easy for them to slip out of the waterski boots.

Rated 5 out of 5 stars

Happy snowboarder!

These insoles are the best! Daily shoes to snowboarding boots these are my go to for foot comfort! If these aren't in my snowboard boots my feet ache after a few minutes. With them in I ride open to close!

19 January 2024
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Reply from Soul Insole

Hi Neille, thank you are leaving us a review! We are very pleased to hear that you are enjoying our product for everyday wear and even snowboarding days.

Rated 5 out of 5 stars

I love my metatarsal pad

I wear my metatarsal pad in my walking shoes. It helps me walk for a longer time and distance.

27 November 2023
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Reply from Soul Insole

Hi Laura, we are happy to hear that our product is helping you enjoy your walks and outdoor time for comfortably! Thank you for leaving a review.

Rated 5 out of 5 stars

I Am A Repeat Customer.

Soul Insole is an excellent company. I have bought their products for many years now.
Recently there was a mistake with my order and they resent the corrected order right away and included a return envelope for the incorrect product to send back.
Their insoles last a long time and that is important to me. They are a life-saver and so comfortable for my feet.

25 November 2023
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Reply from Soul Insole

Hi Ronda, thank you for leaving a review! We are very happy to hear that you enjoy our products and are a returning customer. It means a lot to our team.

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