The designs are just printed on the fabric so the inside is just white. It's not like an actual knitted sweater, which is fine because the designs are still beautiful and look great and the sweaters a... See more
Company replied
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Review summary
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Reviews shaping this summary
Shipping tracking info was never sent but most importantly my jersey was too small and was printed on the back with the number on backwards. Not sure how that happened. It’s pretty obvious how t... See more
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Unfortunately I thought that this company was local (US based) but it took a long time to get the items I purchased. The designs are awesome, I received so many compliments on them every time I wear... See more
Company replied
I had ordered a shirt with a design option, based upon the album cover for "The Low End Theory", by the rap group A Tribe Called Quest. The shirt has been well executed, and is confidently contai... See more
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Company details
Written by the company
Soulisfree —— Artistic Clothing, Graphic Designed T-shirts,Hoodies,Apparel. Men's & Women's Creative Artistic Clothes, We Stock A Wide Range of Quality Funny Art T Shirts/Hoodies/Other Outfits! Wearing Soulisfree clothes is like delving into an artistic journey where art becomes a language when words fail. Wear Your Attitude, Embrace Art —— Our brand Soulisfree aims to design creative artistic patterns tailored for those with a taste for art, showcased on our clothing. We believe Art can reflect your inner world, no matter the mood. We strive to vividly express your personality through our artistic designs.
Contact info
Hong Kong
- soulisfree.com
3.9
Great
284 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Quick delivery great graphics but mid…
Quick delivery great graphics but mid average comfort
29 August 2025
Unprompted review
Reply from Soulisfree
Dear Customer:
Thank you for your honest feedback! 😊
We’re really glad you’re happy with the delivery speed and love the graphics — that’s what we love to hear!
We’re sorry to hear the comfort level felt more average than expected. We aim for a soft yet durable feel, and we’ll definitely share your feedback with our team to keep improving the fit and fabric experience.
Thanks so much for giving us a try — we appreciate your support and hope to impress you even more next time! 💙
Sincerely,
Soulisfree Customer Service Team
Very good experience
Whilst I'm concerned about the reports of art theft (which I wasn't aware of when I made the order) I can only review based on my own experiences, which were very good!
My t-shirt showed up after 2 weeks, it's definitely cotton, I love the design, the print is good quality, it fits well. Good job.
1 September 2025
Unprompted review
Reply from Soulisfree
Dear Customer:
Thank you for your honest and thoughtful feedback — we truly appreciate it!
We’re really glad your experience was positive: thrilled the shirt arrived in 2 weeks, that the quality, fit, and print met your expectations, and that you love the design. We stand by our products and are happy you’re enjoying yours.
Regarding the reports you mentioned — we take all concerns seriously and want to be clear: our designs are created in-house or through authorized collaborations. We respect artists’ rights and do not condone art theft. We’re always reviewing feedback to ensure we uphold the highest standards.
Thanks again for your support and for giving us a chance. We’re so happy you’re happy!
Sincerely,
Soulisfree Customer Service Team🤗
good but i’m missing the mystery gift…
good but i’m missing the mystery gift unfortunately
the quality of the fabric is good
29 August 2025
Unprompted review
Reply from Soulisfree
Dear Customer:
Thank you for your feedback. We're glad to hear that you're satisfied with the quality of the fabric, but we apologize for the oversight regarding the missing mystery gift.
Please contact our customer service team at [Customer Service Email] or [Customer Service Phone Number] so we can address this issue promptly and ensure that you receive your mystery gift. We appreciate your understanding and are committed to making this right for you.
Thank you for bringing this to our attention, and we look forward to resolving the issue to your satisfaction.
Sincerely,
Soulisfree Customer Service Team
Easy operation, nice staff
Corpse operation of the online shop. I myself made a mistake in an order. I reported this to support and got a quick response and corrected my error. The lady from support was very nice and friendly.
31 August 2025
Unprompted review
Reply from Soulisfree
Dear Customer,
Thank you for sharing your experience with us. We’re pleased to hear that our support team was able to assist you quickly and effectively in correcting your order. It's great to know that the representative you interacted with was nice and friendly, as we strive to provide excellent customer service.
If you have any more questions or need further assistance in the future, please don’t hesitate to reach out. We appreciate your feedback and look forward to serving you again.
Best regards,
Soulisfree Customer Service Team
Smooth order and delivery. Great quality.
Smooth order and delivery. I love the material, seems could keep you warm but also cool. The material feels thick but not fuzzy where it would be overly warm. Also, seems good lasting quality.
29 August 2025
Unprompted review
Reply from Soulisfree
Dear Customer:
Thank you so much for your kind words! We're thrilled you had a smooth experience and love the material — we designed it to be just right: cozy yet breathable, with a solid feel without being too fuzzy. We're also happy it gives you confidence in its quality and comfort.
Thanks for choosing us — we truly appreciate your support! 😊
Cordialement,
Soulisfree Customer Service Team
It took a while to get here but well…
It took a while to get here but well worth the wait great quality and fits just right
16 August 2025
Unprompted review
Reply from Soulisfree
Dear Customer:
Thank you for your patience and kind words! We're so glad the wait was worth it and that you love the quality and fit — that means a lot to us! 💙
Cordialement,
Soulisfree Customer Service Team
Really good quality products.
Really good quality products.
Thick cotton material on both T shirts. Lovely design too.
Delivery took 2 weeks, but worth it :)
26 August 2025
Unprompted review
Reply from Soulisfree
Dear Customer:
Thank you so much for your kind review! We're thrilled you're happy with the quality and love the thick cotton and design of the T-shirts. We're glad the wait was worth it for you — thank you for your patience and support! 😊👕💙
Soulisfree Customer Service Team
Reply from Soulisfree
Dear Customer:
We're very sorry to hear you felt this way and apologize for any misunderstanding. The $30 gift offer is only available on qualifying orders—the specific amount may depend on eligibility criteria such as order value, region, or promotional period.
We understand your feelings and would like to investigate this matter further to ensure transparency. Could you share more details about your order so we can verify our communication and make corrections? support@soulisfree.com
Your trust is important to us, and we're always here to help.
Soulisfree Customer Service Team
Love all but oneI I ordered 4 t-shirts and I love the…
I ordered 4 t-shirts and I love the designs on all of them. They are also all very comfortable. The only issue I have is that one of the t-shirts (life choices) has a little too much material around around the neck band which makes it look like it has a little gathering, which is odd. I would return it if they didnt come from out of country.
13 August 2025
Unprompted review
Reply from Soulisfree
Dear Customer:
Thank you for your positive feedback regarding the design and comfort of your T-shirts! We're happy to hear that you generally enjoy them. However, we're sorry to hear that you experienced an issue with the collar on your Life Choices T-shirt. This is definitely not the experience we want for our customers.
We're happy to work with you to find a solution. Please contact us at support@soulisfree.com with the product you received, and we'll verify the issue and address it.
Thank you for your support and understanding, and we look forward to continuing to provide you with products you love!
Sincerely,
Soulisfree Customer Service Team
I love they're designs with speedy…
I love they're designs with speedy delivery 💯
2 August 2025
Unprompted review
Reply from Soulisfree
Dear Customer,
Thank you so much for your kind words! We're thrilled you love our designs and that your order arrived quickly. We truly appreciate your support and can't wait to see you again! 💯👕
Best regards,
Soulisfree Customer Service Team
Shirts are great, size inaccurate
Shirts are great. But the sizes are different. I ordered a size bigger then last time but the shirts are not bigger. I wanted them to be a bit more oversized than last time.
15 August 2025
Unprompted review
Reply from Soulisfree
Dear Customer,
We're glad you like these shirts.
We apologize that the sizes were not as expected. Please note that different products have different sizing charts.
Could you please send us a photo of the item you received for confirmation? support@soulisfree.com
Thank you for your understanding, and we're always here to help!
Best regards,
Soulisfree Customer Service Team
T shirts
T shirts are good quality with great designs. Delivery was within the time frame given with tracking available the moment they were dispatched. Great service and t shirts, I will definatly be buying more.
12 August 2025
Unprompted review
Reply from Soulisfree
Dear Customer,
Thank you for your kind words! We’re thrilled to hear that you’re happy with the quality and designs of our t-shirts. It’s great to know that delivery met your expectations and that tracking updates kept you informed along the way.
Your support means so much to us, and we’re excited to hear you’ll be shopping with us again! If there’s anything we can assist you with in the future, don’t hesitate to reach out.
Best regards,
Soulisfree Customer Service Team
Never needs ironying... ;)
Too many choices, not enough funds. ;) The two I got were great. The ones I wanted but *didn't* get were many and varied. Too bad I didn't discover you back when I was young and buying tees by the dozens. ;)
18 July 2025
Unprompted review
Reply from Soulisfree
Dear Customer,
We totally feel that — too many designs, not enough closet space! 😉
So glad you’re loving the ones you got, and who knows?
Maybe there’s still time to build that dream collection.
Thanks for supporting us, and welcome to the fun! 😊👕
Best Wishes,
Soulisfree Customer Service Team
Great T-Shirts , Great Designs ,high quallity!
I ordered 3 t-shirts. not only fast shipping but the quallity of the t shirts and the print on them is of a high quality . I love the designs on these t shirts . ive looked all over the web to find a good quality t shirt company and i will be ordering more from Soulisfree soon . 10 out of 10 & would not hesitate to recommend anyone
17 July 2025
Unprompted review
Reply from Soulisfree
Dear Customer,
Thank you for your glowing feedback! We're delighted to hear that you enjoyed both the fast shipping and the high quality of the t-shirts and prints. Knowing that you love the designs and consider us a top-quality t-shirt company means a lot. We look forward to your future orders and truly appreciate your recommendation! 😊
Best Wishes,
Soulisfree Customer Service Team
Brilliant Design
Brilliant Design, Excellent Quality, and Outstanding Service
I’m really impressed with both the garment quality and the stunning design from Soulisfree, the material feels great and the print is vibrant and unique.
I’d also like to give special thanks to Vivi for her outstanding customer service. She handled a small mix-up with grace and generosity, That kind of care and responsiveness truly sets a brand apart.
Highly recommended, I’ll definitely be ordering again.
30 July 2025
Unprompted review
Reply from Soulisfree
Dear Customer,
Thank you so much for your wonderful review! We're thrilled you love the designs and quality of our garments, and we're so glad you had a great experience with Vivi. Excellent customer service is important to us, and we're happy it made a difference. Thank you for your kind words and for choosing to shop with us — we can't wait to welcome you back!
Best Wishes,
Soulisfree Customer Service Team😜
Reply from Soulisfree
Dear Customer,
Thank you very much for your positive feedback! We are glad that you like our high-quality shirts
If you have any other questions or need further assistance, please feel free to contact us.
Best Wishes,
Soulisfree Customer Service Team😘
Great quality shirts
Great quality shirts, fan of the heavyweight fabric used, great artist designs
24 July 2025
Unprompted review
Reply from Soulisfree
Dear Customer,
Thank you very much for your positive feedback! We are glad that you like our high-quality shirts, especially the heavy fabrics and the design of our artists. Your support and satisfaction are the greatest encouragement to us.
Looking forward to providing you with more high-quality and unique designs in the future!
Best Wishes,
Soulisfree Customer Service Team🤞🥰
Not a good experience
I would not recommend ordering from this company based on my experience. I placed an order back in April, and while it was marked as delivered, the package was stolen. I provided proof of this through my Ring camera footage and reported the issue to both the company and Klarna.
Unfortunately, the customer service I received was very disappointing. Initially, they offered a 50% discount for me to repurchase the same items—despite the fact that my original order totaled $219. I felt this wasn’t a fair resolution, especially since I provided clear evidence of the theft. I've now filed a third dispute through Klarna, and surprisingly, the company has lowered their offer to just 20% off a reorder.
For comparison, I’ve had similar situations with other companies, and they replaced the items free of charge—no hassle. This contrast has made this experience even more frustrating.
Additionally, I later learned that the company may be using artwork without proper credit or permission, which is something I would’ve wanted to know before making a purchase, as it would have impacted my decision.
Overall, this experience left me feeling very disappointed, and I hope others have a better outcome.
24 April 2025
Unprompted review
Reply from Soulisfree
Dear Customer,
Regarding the issue of package theft you mentioned, we need to clarify that once the goods are marked as delivered, the loss or theft is usually beyond our direct control.
According to our policy and the standard practice of most online retailers, the responsibility for such incidents is usually not borne by the seller.
However, we will do our best to assist customers in resolving the problem.
We have recorded your specific situation and will feedback this to the relevant department for further evaluation.
Regarding the copyright of artworks, we solemnly declare that respecting the rights of all artists is one of our basic principles. If there is indeed unauthorized use of other people's artworks, we will take it seriously and take immediate measures to correct the mistake.
Thank you again for your understanding and patience.
Best wishes,
Soulisfree Customer Service Team
Even through the tracking was not so…
Even through the tracking was not so good and i first became scared and thought it was a scam. The shirts came after two weeks. They are cool and I like them
23 June 2025
Unprompted review
Reply from Soulisfree
Hi Azra R.
Thank you for sharing your experience with us! We're glad to hear that despite initial concerns about the tracking, your shirts arrived safely and you're happy with them.
We understand how worrying it can be when tracking information isn't as clear as expected. We're continuously working on improving our shipping and tracking systems to provide a more seamless experience for our customers.
Your feedback means a lot to us, and we're thrilled that you like the shirts! If you need any further assistance or have more suggestions, please don't hesitate to reach out.
Thanks again for your support!
Best regards,
Soulisfree Customer Service Team
Nice people
They’re super helpful, even if you mess up and pick the wrong size. Really nice.
21 June 2025
Unprompted review
Reply from Soulisfree
Hi Sam Akbari,
Thank you so much for your kind words! We're really glad we could help, and we're happy to hear that you had a positive experience with us — even if the size wasn't quite right at first.
Your support means a lot to us, and we truly appreciate the time you took to share your feedback. We look forward to serving you again in the future!
Best regards,
Soulisfree Customer Service Team😋
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