I first reported concerns regarding grounds maintenance in November 2025 and later submitted a formal complaint in February 2026. My concerns related to communication regarding contractor attendance,... See more
Company replied
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I first reported concerns regarding grounds maintenance in November 2025 and later submitted a formal complaint in February 2026. My concerns related to communication regarding contractor attendance,... See more
Company replied
Our small block has been managed by the Soulutionists now for a number of years (having had to sack the 2 previous managing agents). Anita & Tunde are a formidable double act. They are responsive, pr... See more
Company replied
The Soulutionists took over insurance management for us early June. Straight away Anita recommended the obtain a comparable quote as she felt the premium was too high. We were happy for her to explore... See more
Awful customer service and they complain about actually doing their job - do not use! Unfortunately our developer instructed the Soulutionists for our block of flats in Purley... See more
Company replied
The Soulutioninsts were established in late 2018 by three ambitious ladies - Tunde, Amy and Anita - to offer a number of services in the construction and property management industry. We pride ourselves to be conscientious and provide our services with a soulful touch. These include, but not limited to: 1. Residential Block Management 2. Interior Design, including for new build block of flats 3. Consultancy relating to Service Charges, Leases and the Landlord & Tenant Act.
Kemp House, 152-160 City Road, EC1V 2NX, London, United Kingdom
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Replied to 100% of negative reviews
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Soulutionists have been superb in quick, efficient and intelligent management of our London property. Especially in a Covid period knowing that matters can be handled efficiently and without delay - from a long distance in my case, as I have been quarantined in Wales - has meant everything. Not only day-to-day requests and rountine management, including dealing with annual reports and accountants, but for forward planning as well.
Highly recommended after 30 years of different, inefficient or even corrupt management, we couldn't be happier

Reply from The Soulutionists Ltd
Brilliant friendly efficient reliable service.highly recommend.

Reply from The Soulutionists Ltd
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