Sounds Heavenly Reviews 165

I have ordered several times from Steve. I always experienced extremely good service. He always answers any questions I have very fast and in a clear and concise manner. I highly recommend him!
Best
Nikolaj

Excellent service. I received advice on the cables that I needed very quickly, and when ordered they turned up just a couple of days later, well packed, everything as it should be.

I contacted Steve having watched his videos as needed help setting up B&O system and he was great, giving advice where he could assist and was so prompt in responding. Clearly someone who knows his stuff and will try and help.

The cables and connectors are superb quality without breaking the bank. The YouTube videos are also very useful and certainly helped me with my B&O link speaker.
The customer service standard is excellent! I had a small query to which Steve responded very quickly and resolved the issue. Couldn't ask for more from a company and I wish more were like Sounds Heavenly.

Great support and everything worked as expected

Mr Steve MARRIOTT – the man with the fastest delete button in the west...

Mr Steve MARRIOTT of Soundsheavenly.com allows no words on his YouTube account be said – under action of being quickly deleted – about Bang & Olufsen, the Danish manufacturer of hi-fi and video products, other than that which he himself deems “good” and “positive” for the company’s future well-being.

No bad – or, in his eyes, seemingly anything less than glowing viewpoints – are allowed by Mr MARRIOTT. It seems that his lifelong ambition is to strike out readily any personal perspective which may do Bang & Olufsen – in his eyes - any disservice.

In his YouTube videos he states categorically that he is under no contractual obligation with Bang & Olufsen, yet seems to delight in deleting immediately any viewpoint – constructive or otherwise - which he deems “unsuitable” in benefiting that company. At least that’s the way it seems to me and others by his recent cull of my YouTube comments.

Wikipedia definition of YouTube:
“YouTube is an American social media and online video sharing platform owned by Google.”

Perhaps Mr MARRIOTT – as a self-appointed arbiter of Bang & Olufsen’s public stance, together with his ‘Bang & Olufsen protective’ philosophy - could comment just why he sees fit, able, ready & (very) willing to delete anything of mine said on his YouTube channel when I asked for his help and comments in good faith, trusting his judgment. I may be wrong, but I believed YouTube to be a social media site (see Wikipedia definition above) open to anyone's constructive criticism? Mr Marriott perhaps sees his YouTube page as his own personal property where only he can be judge, jury and executioner for anything said about Bang & Olufsen with which he himself disagrees.

Wikipedia definition of ‘social media’:
“Social media are interactive technologies that facilitate the creation, sharing and aggregation of content amongst virtual communities and networks.” They go on to say that social media sites contain: “User-generated content such as text posts or comments, digital photos or videos, and data generated through online interactions.”

I’m raising this matter here as I have very strong and valid arguments about Bang & Olufsen’s ongoing policy of producing extremely bad software for their products which brings to an end products’ lives much quicker than the customer had originally envisioned. I raised these personal views on Mr MARRIOTT’s YouTube page, and it is his very bad grace that I am raising an issue with here. He refuses to answer or indeed comment on anything that I have publicly said – and gleefully expunges it with the swipe of his trusty delete button.

I have to point out here that nothing rude, personal, abusive or churlish was said in my original (now deleted by Mr MARRIOTT) YouTube posts. Copies may be requested which I can forward on to any interested parties.

Steve at Sounds Heavenly was really helpful and helped solve my issue connecting multiple HiFi components to a vintage B&O system we’d inherited. It all works well and sounds. Highly recommended A+++

Steve helped me with a b&o cable problem. Responded within an hour and solved it. He’s a genius.

Good communication and advice, and a top quality cable at the end of it delivered promptly.
Perfect.

I contacted Steve as I needed a solution to my B&O setup that concluded in buying a different branded Subwoofer.
Steve supplied the cables I needed and he gave sound advise on how to configure my new set up.
A very professional guy and knowledgeable. I would recommend him 100% in the future

Great service and advice
Mails are answered within a few hours and with lots of precious advices.
Steve is great and knows what is is talking about !!

Good morning Steve,

I just wanted to say thanks for your time and help, the speakers are working.

Kind regards,
Shukri

I was helped and supported to get the right connections for an old HiFi system. Sounds Heavenly were very helpful and patient with me which I really appreciated as I wasn’t sure what was needed.
Excellent service all round.
Thanks
Laurence

Needed help to sort my stereo out, Steve was so helpful, sorted out what cables I needed, explained everything to me. Very impressed with this company. I cannot thank him enough.

I wanted to leave this review as Steve was able to help me with a problem I had . I had purchased a Bang and Olufsen tv but it had no speakers so I could not hear anything . We wondered if we could use wired headphones and he said yes . It is this kind of support I think separates Steve at Heavenly sound from other people . Thank you Steve I will be eternally grateful 🙏

⭐Very quick answering my questions by email.
(😳Payment method not very easy)
⭐Fast handled order.
👍I got no customs added when delivered to Norway.

I bought an attenuator and a cable for my speakers. Steve from Sounds heavenly has been so helpful, not only with the items I bought but also with helping me connecting everything correct.

The best service!

Great communication, and Steve is a really good man, because of him, now I can enjoy my B&O! Thanks a lot!!!

Perfect cables. Thanks!

Excellent, friendly, kind & knowledgeable service! Cables are great too! HDMI cable really brings out the best in Apple TV. If Steve sells the cable I would rather buy from him!