Southampton Cruise Concierge Reviews 18

TrustScore 4.5 out of 5

4.6

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Company details

  1. Cruise agency
  2. Travel agent

Written by the company

With over 30 years Cruise Experience and Knowledge, our cruise experts will offer the very best in service along with exceptionally competitive prices. Sign up now through our website to receive all our Top Offers and follow us on Facebook for our Newsflash deals! Simply call us on 023 8098 3000 or email sales@southamptoncruiseconcierge.co.uk for a cruise quote, we are here to help!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

18 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Southampton Cruise Concierge are the best…

Southampton Cruise Concierge are the ultimate professionals their knowledge is 2nd to none and they go above and beyond in trying to resolve any issues you may have. I’ve dealt with Joanne over a number of years on numerous cruises her enthusiasm dealing with her clients is amazing

1 May 2025
Unprompted review
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Reply from Southampton Cruise Concierge

Thank you so much for your kind words, it is always a pleasure Rob!

Rated 5 out of 5 stars

A happy way to travel using Southampton Cruise Concierge.

I used Southampton Cruise Concierge to travel Guernsey. Joanne was so helpful from start to finish, answering a multitude of questions, sorting out tickets, phoning me to check I’d got my passport ready, advise about drinks on board and a little of what to expect, she even phoned me upon my return to ask if I’d enjoyed my trip !! She delivered a first class service and I’m very happy to recommend her to anyone,

25 February 2025
Unprompted review
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Reply from Southampton Cruise Concierge

Thank you so much Elaine, your words mean so much, we always strive to do our best!

Rated 5 out of 5 stars

Good service - always helpful.

Have booked a number of experiences through Southampton Cruise Concierge and have always found the process very well supported. Strongly recommend this organisation.

9 December 2024
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Reply from Southampton Cruise Concierge

Thank you so much for your lovely comments!

Rated 5 out of 5 stars

This company is amazing..Jo is…

This company is amazing..Jo is fantastic snd ALWAYS finds the best deal..we have been using her for years and she has never let us down..100 percent reccomended..

8 November 2024
Unprompted review
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Reply from Southampton Cruise Concierge

Thank you so much Wendy, it's always a pleasure to look after your holidays 😀

Rated 5 out of 5 stars

A flawless experience Just booked with Theresa at Southampton…

Just booked with Theresa at Southampton cruise centre for January 2025 and it was absolutely flawless and she answered our emails straight away as this is our first time cruising we had a few questions and she answered all off these with speed and accuracy.
If we enjoy this cruise on the Iona we will definitely book with them again.

28 December 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service by the Southampton holiday village team

My booking went wrong with another company and two people stepped in and made me and my families holiday Leane Harrington and Kirsty Anne made sure we had a cruise to look forward too as this was our first year in cruising. They made it so special at an affordable price and also got us three rooms in a row. We visited so many nice places and the staff on board was fantastic. Thank you again girls and we will be cruising again next year.

29 July 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, knowledgeable, good price and a excellent personal touch , i will always recommend Joanne

20 February 2023
Unprompted review
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Reply from Southampton Cruise Concierge

It is always such a pleasure helping you with your holidays Graham, you are more than welcome :)

Rated 5 out of 5 stars

Joanne at Southampton Cruise Concierge…

Joanne at Southampton Cruise Concierge has always been very helpful and knowledgeable about the cruises, she has travelled on many of the ships so can give firsthand knowledge. Jo is able to advise regarding the best prices, cabins and any bonuses that you may be eligible for. Always my first port of call!

10 December 2022
Unprompted review
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Reply from Southampton Cruise Concierge

Thank you so much Linda, always a pleasure!

Rated 5 out of 5 stars

Fantastic service

Have had many cruises booked through Jo. I have to thank her for looking after me so well. She is really friendly and helpful. If you are looking for a really professional service I can't recommend her enough.

16 January 2023
Unprompted review
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Reply from Southampton Cruise Concierge

Thank you so much Sue, always a pleasure !

Rated 5 out of 5 stars

Excellent service!!

Have used Southampton cruise concierge several times and have always been totally happy with their very knowledgeable and great service.
Would definitely recommend!
*****

21 December 2022
Unprompted review
Southampton Cruise Concierge logo

Reply from Southampton Cruise Concierge

Thank you for your comment, it means so much, always a pleasure to help you find the right cruise holiday !

Rated 5 out of 5 stars

I Highly recommend this cruise company…

I Highly recommend this cruise company I have used them many times. And they are alway very competitive and professional

12 November 2022
Unprompted review
Southampton Cruise Concierge logo

Reply from Southampton Cruise Concierge

Thank you Gill for your review and you constant loyalty, it is much appreciated!

Rated 5 out of 5 stars

Excellent travel agent. Perfect customer service.

Jo is very friendly and patient travel agent. She will bend backwards to get you want you want and make sure you are happy with your holiday. She will go the extra mile just to make sure she finds the perfect cruise for you. Definitely recommend her to anyone who wants a personalised and very effective service.

3 January 2023
Unprompted review
Southampton Cruise Concierge logo

Reply from Southampton Cruise Concierge

Thank you Ivone, much appreciated !

Rated 5 out of 5 stars

Awesome

We have used Jo and the team at Southampton Cruise Concierge several times for our family cruises and have never been disappointed. Their knowledge of the industry, attention to detail and discounts are great and we will continue to use them indefinitely!

12 January 2023
Unprompted review
Southampton Cruise Concierge logo

Reply from Southampton Cruise Concierge

Oh thank you so much Daniel, it is always a pleasure!

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