Southampton Cruise Parking Services Reviews 

Great directions.
Quick service.
Easy journey to the terminal.

Very quick to pick us up on our return.
Again, easy journey back to the car.

I strongly recommend.

Entire process felt very disorganised. Unsure if they were short staffed?? Made to wait for an hour as there was only one small 8 seater bus to take people to and from the cruise ship. The young man was polite and friendly but the driver was rude.

First time using this service. I will definitely use them again. Great communication and organisation. Short waiting time for dropping off and picking up. Car waiting and in good condition. Would definitely use again.

No problems and an easy website

Instructions were simple and easy to follow, staff were helpful and polite, easy drop off and pick up from cruise terminal, would definitely recommend and will be using them again.

We traveled from West Yorkshire Found the drop off point very easily and the transfer was straight forward getting us to our cruise port in plenty of time.
On return the same again easy instructions and the car was waiting for us when we arrived back at the office. We will certainly use again

We used SCPS for first time over last couple of weeks. Easy to book, plenty of ( useful ) communication, easy to find on departure morning. Luggage and Family sorted into minibus once Car safely signed for and secured.
On Arrival home and berthed, text to SCPS tell them what they need to know,and text again once luggage collected for the Cruise terminal. Traffic was busy but good contact from Pick up Driver and found no probs . Car there waiting outside for us on return to the Depot all good.
It went very well so Thank you to them and will Definitely use them Again once we have saved up for another Cruise !

Excellent service from start to finish, easy drop off, efficient transfer to port, on return 10 minute wait to be collected, car waiting. Would highly recommend.

What a joy to use Southampton Cruise Parking Services.
Booking on line was so easy, and the best price for undercover parking.
Drop off and pick up by van was very good. As was the driver. Very keen to help move our suitcases even back to our car on return.

GOOD - HOWEVER - SERIOUS - DINOSAUR ADMIN
Thank you - SCPS - but you could be so much better!
The customer service by the on-site personnel was excellent throughout, inc return driver (subcontractor “Pete’s Airtransfers”?)
HOWEVER. it must be said that the building, reception, car park, pathways and impact catastrophically on the customers-perception and confidence immediately upon arrival.
The place looks awful (almost like squatters had moved into an abandoned warehouse).
No effort whatsoever has been put into improving the customer's first impression's or Improving the presentation of this business
Every step whilst on site is a SERIOUS trip-hazard.
I strongly recommend people with mobility issues to consider another provider.
Upon return other customers including ourselves experienced collection difficulty. They seem to use antiquated non-cohesive-system of text, voice messages asking “who and where you are” and “waiting” yet after all that they ask you to shout out your booking names so transfer driver can call the depot ahead of your return.
Then back at depot after telling them again who you are they pass around torn-up scraps of paper with car registration numbers on it because they still haven’t got your car out!
PS Another larger sign needs posting on corner of building would stop multiple drive-pasts I am sure.
Our car isn’t the most valuable but if you are a prestige car driver’s may have a squeaky bum on arrival and throughout their cruise holiday if parked here.
NOTE: ALWAYS PHOTOGRAPH OR VIDEO EVERY PART OF YOUR CAR BEFORE LEAVING IT WITH ANY CAR PARKING COMPANY! - RECHECK UPON RETURN BEFORE DRIVING OFF
I did not see this company evaluate our car before they parked it however fortunately no damage occurred.

Great parking service. Southampton Cruise Parking is next to the Mayflower Terminal and really helpful. I have used them before and thought I had booked them for this cruise but I had booked Cruise Parking Southampton by mistake. They were awful and cancelled my booking when I arrived. I drove to Southampton Cruise Parking and they sorted everything out immediately for me and were very helpful. Don’t get the companies muddled up.

Excellent service from Southampton Cruise Parking. The whole process was smooth and stress-free from start to finish. The booking was easy, the instructions were clear, and the staff were friendly and professional.
The transfer to and from the cruise terminal was quick and efficient, making the start and end of our holiday hassle-free. Our vehicle was exactly as we left it and was ready for collection when we returned.
Great value for money and a much more convenient option than worrying about parking ourselves. I wouldn't hesitate to use Southampton Cruise Parking again and would highly recommend them to anyone cruising from Southampton.

We arrived at their office and greeted by very polite and friendly staff, paperwork was quickly explained and signed , we were then taken to the ships dock , we were given instructions for our return which was very thorough,
On our return we were kept waiting for at least 10 minutes…. Which was really good as it was really busy … we were taken back to their office and repatriated with our car .
We were very impressed with all the staff that we dealt with, friendly and helpful, would highly recommend Southampton Cruise Parking Services 😊

The experience with the company was really good everything went ok, 5 stars 🤩

Excellent service drop of the port was very quick
On return the pick up and transfer to the car was very good
Will be using this service again at Southampton

Really helpful, efficient and friendly service at all stages of the parking, cruise drop off and collection. We’ve used Southampton Cruise Parking Service on several occasions now and will continue to use them for all future cruise parking needs too.

I used Southampton Cruise parking last year and liked the way they worked, so when I booked a cruise this year i used them again as I could not fault them, the car was looked after under cover,and not used as a runabout as you hear that some parking company’s do. I would recommend them , and for a reasonable price .

Good pre use information. Easy to find. Pleasant welcome and car checked over. Very efficient pick up on return. Good service overall.

Hi all just used this parking company for the third time they provide a great service for cruises they are reliable and prompt when picking up at the end of you holiday thanks guys regards bryan

Easy access to the site, clear instructions on your parking arrival and return. Good service.