Southend Dog Training Reviews 

1,800
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and ability to explain complex concepts clearly, making them feel heard and understood. The service provided is frequently described as excellent, with many appreciating the personalized approach that addresses individual dog needs and helps owners gain confidence. Reviewers highlight the positive user experience, noting significant improvements in their dogs' behavior and their own handling skills after just one session. However, some customers also noted issues with customer service regarding damaged product delivery, where a replacement was conditional on providing a video of the damaged item being discarded. Additionally, a few people felt that access to seminar downloads was not provided fairly and that some content did not adequately address dogs with trauma.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, knowledge, and... See more

Service

Customers had positive experiences with service, often praising the trainers for their compassionate and... See more

User experience

Clients share positive opinions on user experience, highlighting the helpfulness and knowledge of trainers... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness and... See more

Product

Reviewers mention positive feedback about the product, with many customers reporting significant improvements... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a session with Aaron for our 6 months old Doberman who was scared/excited at seeing other dogs to the point it was embarrassing to take her out because of her breed and people think she is aggress... See more

Rated 5 out of 5 stars

Aaron came to my home for a 1:1 session and was very down to earth and realistic with what we can implement to get our dogs to thrive. Aaron took time with my blind old lady beagle who he wasn’t there... See more

Rated 5 out of 5 stars

Our session was with Aaron and words are just not enough to express our gratitude. We spent 2 hours learning, asking and walking away feeling a lot confident then we were before we got there. He liste... See more

Rated 5 out of 5 stars

Aaron Rogers & Hank were exactly what I needed. In fact everything... The initial consultation through to the reassurance offered when saying goodbye came from people that genuinely care. Im ver... See more


Company details

  1. Dog Trainer
  2. Food producer
  3. Pet shop

Written by the company

Southend Dog Training - Online Dog Training - Worldwide Advice


Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(1,800)

119 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent expertise.

I had two sessions with Sophie to help deal with my dog Franklin’s reactivity. The reason I went was because He would lunge and be uncontrollable on the lead and I was at the end of my tether after having 2 previous behaviourists and not having any luck. They assessed his reactivity and understood why he was reacting by his behaviour and reading his body language. She then assessed my collar and lead and provided me with a better set up for Franklin to help me control him. She then came up with a plan to help deal with this by building up distance to dogs in a controlled environment and techniques to use and I literally seen a different dog there was no lunging or him being up on his back legs. She has given me the correct tools to practice out in the real world and we will have a follow up in 4 weeks time to see how we have got on. I found the service and expertise amazing I drove 3 and a half hours to come here and was well worth it. I cannot recommend them enough.

14 April 2025
Unprompted review
Rated 5 out of 5 stars

Mav and Aaron make friends

After a conversation explaining the situation with my dog, who is a rescue from the meat trade in Korea, I arrived at the centre where Aaron was waiting. He had done research on a particular breed which is in common in this country, he took time to talk, watch my dog and how we be behaved, Asking questions all the time. He identified my dogs desperate need for self preservation and how he behaves being down to a highly wired level of fear. He showed me things I can do and has given me a lot of homework. Brilliant. Will change my boys life

9 April 2025
Unprompted review
Rated 5 out of 5 stars

Had a fantastic dog training experience.

Had a fantastic training session with AAron Rogers . He did a fantastic job helping me help my boy Jackson by using a slip lead . Jackson was able to be around his dog Hank and not lunge and bark everytime they look at each other . 10 + stars . I Highly recommend Southend dog training.

8 April 2025
Unprompted review
Rated 5 out of 5 stars

Thank you all at SDT…

Another brilliant packwalk with Adam and other like minded dog owners.
I cannot thank all the team at SDT enough for all their help and advice on this journey with my Shepherd.

John

5 April 2025
Unprompted review
Rated 5 out of 5 stars

Had a great session with Adam this…

Had a great session with Adam this morning, we both come to the conclusion it was us that needed the training more so than our Rottie! Adam was honest, confident and direct which is something that we like in a trainer/person, within a couple of hours we had taken away so much information and felt so confident. We still have another session to go which we are looking forward to learn so much more , so Thank u also great tea!!!!!

3 April 2025
Unprompted review
Rated 5 out of 5 stars

Sophie is absolutely wonderful!

Sophie is amazing to work with! She’s been so understanding of our family situation and helpful in adapting training to suit our current needs as we brought our baby home. Her passion for what she does is so apparent in the way she shows up to each session and we are so appreciative of her willingness to go above and beyond for a family from across the pond. Our dog’s behavior has improved immensely, and my wife and I grow more and more confident in how we can help him continue to do so. Thanks so much for all you do!

1 April 2025
Unprompted review
Rated 5 out of 5 stars

If you are thinking of booking - book!

Aaron was fantastic even with the mix up on timings ☺️. I can’t recommend him highly enough he was super friendly,welcoming and nonjudgmental, giving so much advice and support. He totally understood all the issues we spoke of and we left feeling like the time we spent with him was invaluable - although we are very aware that we have a lot of work to do to embed new mindset and behaviours and in their normal environment it may be more challenging Aaron showed us that we can walk without lead pulling with two calm boys. Thank you so much Aaron for all your help, advice and professionalism

31 March 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Amazing experience. Adam and his team were really welcoming, friendly and professional.
Left there feeling confident in managing my Miniature Schnauzers reactivity.
If you are struggling then I would definitely highly recommend!!

20 March 2025
Unprompted review
Rated 5 out of 5 stars

George and Sophie training lesson

What can I say. We went to see the fabulous Sophie. The regret only I have is not going sooner. I couldn’t recommend her more.

Just got back from my first walk with George and I couldn’t be happier. If I ever have an issue with George in the future I will travel the 2+ hours to see you again thank you so much 🤗 future.

19 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent dog training and customer service 5*

From the start to finish our engagement with South End dog training has been 5*. Gemma was brilliant on the lead up to our training session, keeping us informed with everything we needed to know in advanced. Adam is amazing to work with, for context I’ve seen 2 other dog behaviourist before driving 4 hrs to visit these guys. By far Adam is the best, offering to the point and practical advice. Our confidence has been restored in both our dog and how we need to handle him. Thanks very much Adam and team :-). Matt

17 March 2025
Unprompted review
Rated 5 out of 5 stars

We had a two hour training with Sophie…

We had a two hour training with Sophie today and she was just amazing! We instantly felt at ease. She was amazing with Nala. We couldn't believe the progress we made and honestly feel like what we learnt today will be life changing for both myself, my partner and Nala. We can't thank Sophie enough.

17 March 2025
Unprompted review
Rated 5 out of 5 stars

Zoom training

Sophie was very approachable and experienced trainer.
Highly recommended to use this company!

11 March 2025
Unprompted review
Rated 5 out of 5 stars

Gets better and better 😀

I was nervous for the first pack walk with my reactive dog but she gets better every time we attend. Its so well structured and everyone has support and tips on hand, helps with confidence massively! Great morning out every time 😃.

15 March 2025
Unprompted review
Rated 5 out of 5 stars

Dog pack walk

First time I’d gone with my hubby and our to be one year old lab. Great group, safe setup and good dog community social gathering. Many dogs and breeds and different needs, some nervous, reactive and some just being puppies. Adam and the gang are welcoming and Adam makes an effort to chat to everyone giving tips along the way. Enjoyed it a lot.

15 March 2025
Unprompted review
Rated 5 out of 5 stars

Thank you for todays zoom meeting

Thank you for todays zoom meeting, It was great to get a better understanding of what socialising looks like, Adam was great at explaining things, he really understood what I want to achieve. I will give you a update in a few months.

7 March 2025
Unprompted review

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