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Spa Motors (Mid Wales) Limited Reviews 

531
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 129 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being highly professional, knowledgeable, and friendly, often highlighting a no-pressure sales approach. Many people appreciate the smooth and efficient service, noting excellent communication throughout the purchasing process and beyond. Reviewers are also very satisfied with the quality of the vehicles, often describing them as well-prepared and exactly as expected. However, some customers also noted concerns regarding vehicle details or condition upon purchase. These experiences included discrepancies between advertised features and actual delivery, and some encountered unexpected maintenance needs or issues with the car's condition shortly after buying.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their helpfulness, professionalism,... See more

Service

Customers consistently note positive experiences with service, often highlighting the helpfulness and... See more

Product

Clients share positive opinions on product, with many expressing satisfaction with their new vehicles,... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpful, patient, and... See more

User experience

Customers had positive experiences with the user experience, often describing the process as easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have recently purchased our third vehicle in 18 months from Spa Motors in Hereford for our company fleet. We don't go anywhere else as Simon provides us with such a great service every time! Always... See more

Rated 5 out of 5 stars

I walked into Spa Motors, Llandrindod looking for an automatic only and was greeted warmly by Ryan who was knowledgable, helpful, but also didn’t make me feel pressured to buy - thus making me feel co... See more

Rated 5 out of 5 stars

unusual for a car sales unit - there was no sales pressure - i was allowed to look around the car alone - and organise a test drive in a time to suit me.the process all the way through - made me feel... See more

Company replied

Rated 5 out of 5 stars

Simon at Spa Motors in Hereford, couldn’t have been more helpful! Polite and thorough at every stage with great communication! Highly recommend and we love our new car

Company replied


Company details

  1. Car dealer

Written by the company

We are a family run business with over 40 years experience in the motor trade. All of our vehicles undergo stringent Pre delivery inspections and service inspections before they leave us to guarantee they meet our very high standards. All of our vehicles also come with a minimum 6 months of MOT and our comprehensive 3 month/3000 mile warranty. We currently have two branches. One in Llandrindod Wells, LD15EB and one in Brecon LD3 8BT. We can also offer MOT's and any other service work to all comers, not just Sales customers. Please check out our Facebook for up to date Spa Motors news and the first place to see all new stock. https://www.facebook.com/Spamotorsmidwaleslimited/


Contact info


4.9

Excellent

TrustScore 5 out of 5

531 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(531)

109 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing service from Darren

Bought a car which came with a 3 month warranty. Had an issue so called the Service Dept. Darren took my call and offered to drop a courtesy car off when collecting mine. This saved me a 1.5 hour drive each way.

Problem quickly identified & replacement part fitted. On the test drive, another issue was identified that I wasn't even aware of, and again fixed.
Car delivered back to me - cleaned and refuelled.
Darren was fantastic throughout - regular updates, clear explanations and very friendly. Thank you for amazing service.

19 November 2025
Unprompted review
Rated 4 out of 5 stars

Highly recommended

Ryan came to see me no pressure at all just said need any keys ect just let me know, we were left alone and no pushy salesman talk thank god . I eventually purchased a car and Ryan was very patient with me asking loads of questions.I can’t fault my experience and will recommend to others.

27 October 2025
Unprompted review
Rated 5 out of 5 stars

I have bought two vehicles from Spa…

I have bought two vehicles from Spa Motors now. Ryan and the team are always friendly and helpful. Whenever I have had issues, they have sorted them out no questions asked. Honest and reliable local business. 100% recommended.

29 October 2025
Unprompted review
Rated 5 out of 5 stars

Super Helpful

Very helpful, no sales pressure from Joe, any questions at the point of sale answered.
Knew details about the vehicle when providing a run through on the collection day.
Would recommend to anyone.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

5* Service from Jack

Great experience with Jack at Spa Motors - very professional and attentive, 5* service would definitely recommend

24 October 2025
Unprompted review
Rated 5 out of 5 stars

Great service would definitely recommend

We part exchanged our Range Rover sport for a Range Rover sport SvR with spa motors in Hereford. From start to finish the exchange was painless.
We dealt with Simon, he was very welcoming and helpful. He made sure we were well looked after, he provided great customer service. Excellent service, we now have the most amazing car that we love. Thanks

10 October 2025
Unprompted review
Rated 5 out of 5 stars

Definitely recommend

Very helpful pre sale. Good communication throughout the sale and great customer service. Wanted to stay local (and had previous car here) and very pleased with whole process

20 October 2025
Unprompted review
Rated 5 out of 5 stars

I recently bought a car from Spa Motors…

I recently bought a car from Spa Motors and I couldn't be happier with the experience. From start to finish the service was absolutely outstanding.
Callum was professional, friendly and went above and beyond to make the entire process smooth and stress free.
Highly recommend to anyone looking to buy a car.

17 October 2025
Unprompted review

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