Spacemaker Group Ltd Reviews 

378
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Easy process from start to finish. Have used this company several times before and would use them again. Neat and tidy installer today. Great service

Rated 4 out of 5 stars

We bought fitted furniture in August 2024. The process is straightforward and when we pointed out that one surface was not as ordered it was replaced immediately. Two years later we have had minor pro... See more

Rated 5 out of 5 stars

Absolutely fantastic service from start to finish by Spacemaker! I actually came across them by accident on the internet, and I’m so glad I did. From the moment I first got in touch, they immedi... See more

Rated 5 out of 5 stars

From start to finish they were very helpful and professional, for a product that seemed expensive, WOW. My wardrobes are beautifully finished and well built. They made the whole process so easy fr... See more

Company details

  1. Fitted furniture supplier
  2. Bedroom furniture shop
  3. Home Furniture Shop
  4. Home improvement shop

About Spacemaker Group Ltd

Written by the company

SPACEMAKER FITTED FURNITURE
Designed for Your Home,
Built to Last.

At Spacemaker, we specialise in bespoke, fully fitted furniture that transforms homes across the South East of the UK. With over 40 years of expertise, we take pride in crafting high-quality storage solutions for bedrooms, home offices, and living spaces, designed to maximise space while enhancing your home’s style.

Our process is seamless from start to finish. We offer a free in-home design consultation where our expert designers take the time to understand your needs, measure your space, and create a tailored solution. Every piece of furniture is crafted in our Essex factory, ensuring exceptional quality and attention to detail at every stage.

From modern to traditional designs, we offer an extensive range of styles, finishes, and smart storage solutions to perfectly complement your home. Our skilled installation team ensures a flawless fit, leaving your space looking immaculate.

With a commitment to craftsmanship, customer care, and innovative design, we help homeowners create beautifully organised, stylish spaces that stand the test of time. If you're looking for custom-made furniture built around your needs, Spacemaker is here to help.


Contact info

4.8

Excellent

TrustScore 5 out of 5

378 reviews

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4.8

All reviews

(378)

29 reviews in the last 12 months

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Rated 5 out of 5 stars

An amazing company!

We had a few issues at the start but Space Makers went above and beyond to sort everything out. Mark came out and fitted everything to such a high standard. So polite, ensured everything was protected and you would never of guessed he was here working. His workmanship is second to none. He is such an asset to the company. I am obsessed with my dressing room.
I would like to also mentioned Aga the design consult who was incredible and spent hours designing with us. Also a mention to Claire in the office for rectifying the issues for us.
You know a company cares when then go above and beyond to fix everything - Spacemakers have been one of the best companies I have dealt with. Thank you so much!

23 August 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service.

My wife is very pleased with the fitted wardrobe that was installed by Ben today. He arrived shortly before the stated time and did a superb job. He was very meticulous and hoovered up at every stage. He explained what he had done and checked whether or not we wanted it corked. He made sure that we knew what was fixed and what wasn’t! Roger had done the original measurements which were subsequently checked and confirmed by Bob, ensuring that there were no mistakes. I have no hesitation recommending the product which appears robust and well finished.

21 August 2024
Unprompted review
Rated 5 out of 5 stars

Great service and superb installation…

Great service and superb installation of fitted wardrobes from Spacemaker. Dan the fitter showed real skill and craftsmanship on our installation. Was on time, polite and friendly and worked tidily.
Highly recommend this company and its staff. Thank you Dan.

16 August 2024
Unprompted review
Rated 1 out of 5 stars

Good until they're not.....

Good until they're not...... Promised a competitive timeline and reasonable cost. The day of the install came and that's when the problems started. The on-site installers were fantastic (hard working, tried to find solutions, left my house clean) but they were let down by head office

The parts given to the installers were incomplete and some of them had damage meaning our install couldn't be completed

That's when things get worse. Problems happen but it's how they are resolved that matters. Head office is ghosting us. That don't reply to emails or phone calls until you've had to chase a lot. There is always an "excuse" (the survey was wrong {which was done by them}, the fitters didn't let us know {which are their fitters}, hadn't seen the email......)... You get the idea. The additional timeline for fixing the problem is longer than if we'd been a new customer with a fresh install; despite assurances that we were being prioritised (which clearly we're not)

We've had 3 onsite visits. Each time the on-site team have been great. Each time they've still been given incomplete pieces for the install.

Head office are still ghosting us. We're now greater than 3.5 months against an initial order timeline of "3 weeks, maybe sooner" and my bedroom still isn't complete

Summary: if it all goes right, I'd be pleased. If you have problems... Buyer beware

17 August 2024
Unprompted review
Spacemaker Group Ltd logo

Reply from Spacemaker Group Ltd

Hi Andrew,
Thank you for your Feedback, of course we are very concerned about your experience.
This is currently receiving our attention and we will be in touch with you directly to discuss this matter further
Kind regards,
Spacemaker

Rated 5 out of 5 stars

Bedroom furniture fitted by Mark

Wow! What a service ! Thank you Spacemaker Furniture
Absolutely delighted with our new fitted wardrobes, installed by Mark today. Mark was very courteous and the quality of his workmanship is excellent. The end result has surpassed my expectations.
It has been a pleasure to deal with such a professional company, from the initial meeting with Aga to the fitting today.

12 August 2024
Unprompted review
Rated 5 out of 5 stars

SpaceMakers

Bob the Sales Designer, responded promptly to my online request. He arranged an appointment without fuss. Bob was attentive to all my questions etc.

The rest of the team, Steve (Surveyor), and Mark (Installer) were essential to successfully installing the fitted Wardrobe.
I would recommend SpaceMakers.

2 May 2024
Unprompted review
Rated 5 out of 5 stars

Dan was brilliant

Dan was brilliant. Professional and polite and completed an excellent job fitting the wardrobes, perfect thank you Dan.

13 July 2024
Unprompted review
Rated 5 out of 5 stars

Gary and Ben did a first class job

Gary and Ben did a first class job. They were efficient, polite and tidy. They took responsibility for a couple of minor ordering errors and returned today to finish off. Highly recommended fitters, thank you.

11 July 2024
Unprompted review

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