Spacerocketlab Reviews 18

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Aeromodel shop
  2. Aerospace company
  3. Art Handcraft
  4. Scale model club

Written by the company

Spacerocketlab è un sito web dedicato al modellismo aerospaziale. I modellini sono realizzati tramite processo di stampa 3d FDM e SLA. Infine per alcuni modellini c'è un ulteriore lavoro artigianale di post produzione.


Contact info

4.1

Great

TrustScore 4 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Worth it!

Passion for space! Time and dedication is put in the details and work to create a model! Also the communication is very very good! Highly recommended!

12 April 2026
Unprompted review
Rated 1 out of 5 stars

MISSING PARTS IN ORDERS

I ordered twice and they only sent half of my orders both times. They don't answer calls or email. It is a scam.

23 February 2026
Unprompted review
Spacerocketlab logo

Reply from Spacerocketlab

Hello Ethan, we’re sorry for your experience. We haven’t received any previous messages or calls from you, but we’d like to fix this right away. The right email is spacerocketlab@gmail.com

Rated 5 out of 5 stars

Starship and launch tower

I live in Michigan USA. I ordered the 3D printed starship and launch tower from space rocket lab in Italy. The communication was excellent during the entire process. Alex and the crew at space rocket Lab did a great job! The model is awesome and the detail is great. Alex was very helpful when I had questions on the assembly process! I am very pleased with the size of this model, the detail, and the price! I will order more models in the future from space rocket lab.

30 June 2025
Unprompted review
Rated 4 out of 5 stars

After my order the response was slow but it ended up fine

Edit: I did eventually receive the model after nearly two months but that was not really their fault. I ordered through a site in the USA and I thought SpaceRocketLab was there but it turns out they were in Europe! I'm in NZ and my parcel circled the globe! Finally received the model and it was fine. Changing my rating from 1 to 4.

Previously I wrote:
I ordered a Raptor-3 model (and paid for it) and they initially communicated and suggested I also order a case (which I did), and then nothing. They are not responding to my emails and it's been three weeks since my order. Still hoping, and I'll update this if they eventually do ship it. Meanwhile I'd recommend avoiding this site.

20 June 2025
Unprompted review
Spacerocketlab logo

Reply from Spacerocketlab

Hello Lindsay, I tried to reach out to you on your inbox, we already solved this issue but you didn't removed the review. Waiting for your response. Kindly Alex

Show reviews in all languages. (18 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look