SpareRoom Reviews 2,370

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 416 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the helpfulness and professionalism of the staff, noting their attentiveness and knowledge. Many people found the website user-friendly and dependable, appreciating the ease of navigation and the detailed search options, which saved them time. The customer service is consistently praised for being fast, friendly, and reliable, with quick response times and the availability of real human interaction. However, some customers also noted issues with the platform, mentioning that interactions felt fake or misleading, with some messages going unanswered. A few people experienced difficulties with identity verification and password resets, and some found the site not user-friendly, leading to wasted time.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their helpfulness, professionalism,... See more

Website

Reviewers highlight positive aspects of the website, often finding it user-friendly and effective for finding... See more

User experience

Customers had positive experiences with user experience, finding the app and website reliable, easy to... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness,... See more

Response time

Clients share positive opinions on response time. Many reviewers appreciate the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

SpareRoom makes a complicated process much less overbearing & has a great amount of options for finding exactly what you are comfortable with. Plus, they offer some unique options such as saving searc... See more

Rated 5 out of 5 stars

I signed up, made an Ad, sent out a couple inquiries, went to bed, and woke up the next morning to several messages from people wanting to rent me a room :) the 1st one actually worked out right aw... See more

Rated 5 out of 5 stars

I needed his opinion, input. He gave I wanted his personal input. Appreciated all he said. Gave him my permission to monitor my messages, give me ongoing input. I believe he is honest sincere want... See more

Rated 5 out of 5 stars

SpareRooms has been an excellent place for me to market and find a roommate with whom to share my home. Through my experiences, I've seen the site to be user-friendly and dependable, making the proces... See more


Company details

  1. Apartment Rental Agency
  2. Lodging

Written by the company

Find a room, sublet or roommate fast! Rooms for rent in roomshares across New York, Los Angeles, Boston, Chicago, Miami, Dallas, Seattle and the rest of the USA. Sign up and advertise your room today for free.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 3 out of 5 stars

“I don’t have much experience with…

“I don’t have much experience with spare room b/c I just arrived the other day on Friday, March, 14, 2026, so therefore, I’m a beginner here.

I am mature single guy, age 51, (non-smoker),

I do like to go out on special occasions such as family and friends of family for get togethers and once a year we have family reunions, and get togethers a few times during the summer and holiday on Christmas and birthdays. On special occasions I’ll have 1 or 2 light drinks,, then exchange it for an “iced tea,” b/c i don’t really don’t care to drink, only because my family and friends I grew
up with do. It’s a dutch thing.

I’m a kind easy going guy who’s
looking for a male who wants to share her bedroom after we meet and go over some things ect. I’m in Johnston IA.

So if you want to call me, or have video📞FaceTime chat to go over things with each other then that’s fine, but if not then your welcome to just text/call or landline 📞me to let me know. I’m not in a big hurry to move in.

Please message me back, letting me know how this all works b/c I just arrived, so therefore I’m a beginner here. I am free tor the next 2 hours and all day
after 12:30 pm.

I’m also a lover and not a fighter. I’m getting too old for any wild life scene, I am quiet peaceful guy and I have a real good ❤️ heart🔥☯️🤪☮️🤙☀️🛀🏻🙏👫🌊📞🪕🔥✨⚡️👫🍉

Sincerely Sean H. Waiting 4 replies.

5 March 2026
SpareRoom logo

Reply from SpareRoom

Hi Sean,

Thanks for your review! We recommend posting a Room Wanted ad on the site with all of your requirements on, so all those offering accommodation can see you're looking for somewhere, as well as have something to see about you when you make an enquiry.

Simply head to www.spareroom.com, log into your account and choose 'Post ad' and then 'Room Wanted' as the type of ad to get started.

If you need any help, please contact us at customerservices@spareroom.com and we'll be happy to assist!

Best wishes,
The SpareRoom Team

Rated 5 out of 5 stars

pleasantly surprised …

I was pleasantly surprised to receive a call back on my feedback. Richard was very pleasant and upbeat to talk to. He answered my questions and gave me other information that i was unaware of.

13 March 2026
Rated 4 out of 5 stars

Easy to create ad

Easy to create ad, found a good fit for my home quickly, great customer support services, too! Will definitely use this site for future needs

12 March 2026
Rated 5 out of 5 stars

Live support beats competitor hands down.

Zane listens. He cares. He's patient. He's knowledgeable. What more can one ask for? Thank you Zane.

Spareroom.com tech support beats a competitor hands down because support is live. Your competitor's support-line is by email only.

11 March 2026
Rated 5 out of 5 stars

Great roommate tool

It was very easy to navigate and speak with potential prospects.
I would definitely recommend SpareRoom for anyone looking to rent a room or looking for a roommate.

1 March 2026
Rated 5 out of 5 stars

SpareRoom works!

SpareRoom works because it gives you a chance to get to know the person. The brief description of themselves helps you to determine whether or not they would be a good fit for your home before you message them.

4 March 2026

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