Sparkle Lighting Reviews 

291
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally prompt delivery services and the stunning variety of decorative lighting options currently available on the market. Many people highlight that the purchased items always arrive carefully boxed, look gorgeous when placed in gardens or living rooms, and prove very simple to install. Consumers express deep satisfaction with the friendly interactions and beautiful overall aesthetic provided by the lighting. However, some customers also noted minor quality or usability hurdles with certain products received. A few reviewers experienced faulty connections or encountered tight battery compartments that proved frustratingly difficult to open.

What people talk about most

Product

Reviewers mention positive feedback about product quality, expressing delight with the beautiful designs and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that parcels arrive... See more

Quality

Users describe positive interactions with quality, consistently highlighting stunning aesthetics and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great customer service when I had an issue with one of their products. I bought their Cordless Green Ribbed Glass Lamp in large and the Orange and Mint Mushroom Light. The mushroom lamp is cute, you... See more

Rated 5 out of 5 stars

Classy products. I bought some of the copper wire fairy lights; they weren't super cheap – but nor were they largely ugly plastic wire (as most fairy lights that you see in the shops are), and I am ve... See more

Company replied

Rated 5 out of 5 stars

I have ordered two sets of confetti lights. The first set took a long time for the courier to deliver them so I chased this and the owner Thalia contacted them and let me know when delivery would take... See more

Company replied

Rated 5 out of 5 stars

Customer service is amazing. I was helped patiently by phone to find the right product for me. When I forgot to add my discount code I was sent a refund for the percentage discount without even asking... See more

Company replied


Company details

  1. #39 of 99 best companies in Lighting Shop

Written by the company

Sparkle Lighting is an online store offering pretty decorative lighting that will bring joy to your space anytime of year. Featured in The Sunday Times, The Guardian, The Telegraph along with the majority of the Homes & Gardens Magazines including Ideal Homes & House Beautiful.


Contact info

4.8

Excellent

TrustScore 5 out of 5

291 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(291)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happy return customer

I am a return customer of fairly lights as I was very happy with the first set I purchased. Deliveries are on time and service is also good so I would recommend Sparkle Lighting.

12 December 2024
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Thank you for shopping with Sparkle again and for the fantastic review. it is so appreciated.

Rated 5 out of 5 stars

Great company from start to finish

Great company from start to finish, amazing product and just what we were after. Quick delivery and item was packed well. So good we have ordered another.
Will defiantly be using this company again

11 December 2024
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Thanks for the fantastic review, it means alot.

Rated 5 out of 5 stars

Beautiful Sparkling lights

Sparkle Lighting sell the most stunning Christmas, indoor and outdoor lighting
I was amazed and how beautiful, well made and well packaged they were. I have purchased a few times from them as the service and products were so good.

11 December 2024
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Thanks for the amazing review Carol! It makes such a difference to a small business like ours.

Rated 5 out of 5 stars

Gorgeous Christmas starburst light…

Gorgeous Christmas starburst light quickly delivered. Lovely customer service too! Would buy from Sparkle again :)

9 December 2024
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Great to hear that you will be back. Thanks so much for the review. :)

Rated 5 out of 5 stars

Lovely unusual lights

Lovely unusual lights, really create a lovely ambience. Very good value too.

10 December 2024
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Thanks Debbie for the lovely review, so pleased you love your lights.

Rated 5 out of 5 stars

good service

Hi thee,
This order was placed on the 6th December and it arrived yesterday evening December 9th.

This is very good service indeed. Thank you.

10 December 2024
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Hi Judy, So pleased it arrived so quickly. Thanks so much for the order.

Rated 5 out of 5 stars

Fabulous lights

These lights are really beautiful . So unique and everyone mentions them . I have bought several sets over the last few years and the customer service is second to none .

10 December 2024
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

What an amazing review, thanks so much Cathy. Thanks also for being a great customer.

Rated 5 out of 5 stars

Super twinkling Christmas stars

Super twinkling Christmas stars. They frame my window beautifully.

25 November 2024
Sparkle Lighting logo

Reply from Sparkle Lighting

Sounds stunning! Please share some photos. Thanks so much for the review, I really appreciate it.

Rated 5 out of 5 stars

Fabulous experience all round

There was a small problem with the initial order but it was immediately rectified. Furthermore the products I ordered were fabulous and I think great value for money. Would highly recommend

9 December 2024
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Thanks for the lovely review Sally and so pleased you love your lights.

Rated 5 out of 5 stars

Delighted

Thoroughly delighted with these gorgeous lights. It was a great service and we’d definitely shop at Sparkle Lighting again.

8 December 2024
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Thanks so much for the great review Alison. So pleased you love your lights and you will be back for more.

Rated 5 out of 5 stars

Cordless Blush Pink Lamp

I purchased the cordless blush pink glass fluted ribbed battery lamp as a Christmas present for my sister, and I know she's going to love it. It's pretty even when it's not turned on, and when it is on, its beautiful. It feels and looks really well made.

6 December 2024
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Amazing! Thanks for the lovely review Emma and I hope your sister loves it as much.

Rated 5 out of 5 stars

Excellent purchase from Sparkle…

Excellent purchase from Sparkle Lighting. The owner went out of their way to check all my requirements and helped me source the best solution. Will be returning for sure!

6 December 2024
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Amazing! Thanks so much for the fantastic review Calvin. Pleased to hear you will be back.

Rated 5 out of 5 stars

Super cute lights

The string lights I ordered are such good quality and worth the price!

31 October 2024
Sparkle Lighting logo

Reply from Sparkle Lighting

So pleased you love the. Thanks so much for shopping with Sparkle and for the review.

Rated 5 out of 5 stars

Love the lights

Love the lights. Look perfect just like the photos

5 December 2024
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

So pleased to hear that you love your lights Emily. Thanks so much for the review. It is so appreciated.

Rated 5 out of 5 stars

Very good quality

Very good quality - the branches feel sturdy and have a nice colour grading to make them look natural. Lights are the right brightness too.

5 December 2024
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Thanks for the fantastic review Bobby! I really appreciate it.

Rated 5 out of 5 stars

Great products and communication

Great products and comunication. Items were as described and a good price and arrived very fast.

25 November 2024
Sparkle Lighting logo

Reply from Sparkle Lighting

Thanks so much for the great review, it is so appreciated and so pleased to hear you like your lights. :)

Rated 5 out of 5 stars

My wife is captivated by Sparkle…

My wife is captivated by Sparkle Lighting's Starburst Copper Fairy Lights, 3m plug-ins. She has bought two sets, one set draped along the kitchen window sill, the other hung across the ceiling of our conservatory. I must admit, they do brighten up the place and they certainly attract comment, so much so that she is now buying yet more sets to give away this coming Christmas. Ah well, I guess it solves the yearly problem of, "What shall we buy so-and-so for Christmas this year?"

2 December 2024
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Amazing! So pleased you get so many comments about them. Thanks so much for the lovely review Ben.

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