Sparkle Lighting Reviews 

301
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, efficient shipping methods, and the wonderful selection of beautiful, high-quality decorative products available online. Consumers also deeply appreciate the helpful customer service, polite staff support, and the simple, straightforward online ordering process that makes purchases effortless. People often mention how well the items are securely packaged and how easily the stunning products fit into their home or garden spaces. However, some customers also noted minor technical issues, such as occasional faulty wiring connections, excessively tight battery compartments, or unexpected buzzing noises from certain lights.

What people talk about most

Product

Customers had positive experiences with the product, frequently noting that the lights look stunning,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising prompt postage, safe packaging,... See more

Quality

Consumers find quality to be a source of great satisfaction, frequently praising the vibrant colours, strong... See more

Service

Reviewers mention positive feedback about service, highlighting a helpful, efficient, and professional... See more

Order

People report positive experiences with order, highlighting that the online ordering process is simple and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant company, quick delivery and no amazing customer service. After order need it to change address and this was quick respond and no problem. Once received - asked for vat invoice was s... See more

Company replied

Rated 5 out of 5 stars

Classy products. I bought some of the copper wire fairy lights; they weren't super cheap – but nor were they largely ugly plastic wire (as most fairy lights that you see in the shops are), and I am ve... See more

Company replied

Rated 5 out of 5 stars

The transformer for the lights didn’t work on trying, the customer service team were amazing and organised a replacement via the supplier, I now have beautiful lighting and I’m so happy with them and... See more

Company replied

Rated 5 out of 5 stars

Really cute and well-made lights. Definitely worth the money and makes the room so cosy and whimsical. The colours are vibrant and the materials used are strong and good quality.

Company replied


Company details

  1. Lighting Shop

Written by the company

Sparkle Lighting is an online store offering pretty decorative lighting that will bring joy to your space anytime of year. Featured in The Sunday Times, The Guardian, The Telegraph along with the majority of the Homes & Gardens Magazines including Ideal Homes & House Beautiful.


Contact info

4.8

Excellent

TrustScore 5 out of 5

301 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(301)

61 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely product and great service

After searching the internet for fairy lights that were modern and not boring I came across Sparkle Lighting, what a great choice of products. I chose the Copper Wire Fairy Lights and they arrived quickly. The lights are lovely, really delicate and just what I was looking for as all year round fairy lights!

6 January 2025
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

So pleased to hear you are using your fairy lights all year as this is so the thought behind our collection. Thank you so much for the review, it is so appreciated.

Rated 5 out of 5 stars

The gentle glow of cordless ribbed lights

I bought the Cordless Ribbed Lights in green and tan. The order arrived quickly and was well packed. The company kept me advised throughout the process. The lamps are attractive when not turned on, and can be used in addition to other room lighting or just to provide a gentle glow on their own. I am very happy with the products, and hope their one use bulb will last as long as advised. Batteries were not included, so you'll need to have two AA batteries for each lamp. Thank you, Sparkle Lighting.

3 January 2025
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

So pleased to hear you love your lights. Thanks so much for the review.

Rated 5 out of 5 stars

Absolutely lovely!

Great experience when ordering and with packaging and delivery, and we are delighted with our lamp! Will definitely use this company again - 5 stars!

28 December 2024
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Amazing review, thank you so much. Pleased to hear you will be back for more. :)

Rated 5 out of 5 stars

The best and brightest lights I’ve ever…

The best and brightest lights I’ve ever had!!! Very fast delivery and even purchased another set as a gift. Would definitely recommend

3 December 2024
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Thanks so much Louise for the amazing review, it is so appreciated.

Rated 5 out of 5 stars

Excellent service

Excellent service. Lights as advertised and prompt delivery.

3 January 2025
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Thanks so much for the review, they make such a difference.

Rated 5 out of 5 stars

Happy Customer

Excellent communication, really well packaged. Prompt delivery and lovely product. Will definitely be a returning customer

27 December 2024
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Thanks for the lovely review! So pleased to hear you will be back.

Rated 5 out of 5 stars

Excellent service

Excellent service with super speedy delivery of lights that I had left it to the absolute last minute until deciding I wanted fairy lights in the kitchen for the holidays. Superb customer care and communication from the company. The lights are very pretty and exactly what I wanted. Would definitely recommend this company.

28 December 2024
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Thanks for the fantastic review Lulabelle, it is so appreciated.

Rated 5 out of 5 stars

Very pretty lights

Very pretty lights, which arrived in time for Christmas even though I'd left it very late! Glad to have discovered your company and thank you for the excellent product and service.

23 December 2024
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Amazing review! Thanks so much

Rated 5 out of 5 stars

Beautiful light

Beautiful light - exactly what I was looking for and it arrived in time for Christmas! Lovely communication - would definitely shop here again

19 December 2024
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Pleased to hear you will be back. Thanks so much for the review, they make such a difference.

Rated 5 out of 5 stars

Great sparkly star

Great sparkly twinkling star with genuinely warm lights. This is our second purchase, arrived before Christmas! Perfect 🤩

23 December 2024
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Thanks so much for the great review, it is so appreciated and I am so pleased you love your star.

Rated 5 out of 5 stars

Speedy Delivery

Lights were great. I ordered these very last minute just before Christmas and they still got here super quick! Thank you!

17 December 2024
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Thanks so much for the review Rachel! It is really appreciated.

Rated 5 out of 5 stars

Best in the market at this price

Great product , robust and easy to erect. Lacks a timer on the transformer, which may affect some, we used an Nooie plug so it is synchronised with other devices. Great service and seemingly a friendly forward thinking company

23 December 2024
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Thanks so much for the review and for the feedback.

Rated 5 out of 5 stars

Great lights, great service

Beautiful lights and very friendly service, with the proprietors getting in touch to make sure I'd received the item and was happy with everything.

19 December 2024
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Thanks for the lovely review, it is so appreciated.

Rated 5 out of 5 stars

Amazing service…

This is the second order I have made with Sparkle Lighting and it was a bit of a last minute Christmas present purchase. I fully expected it to be a close call as to whether it arrived on time as I’d left it so late but my goodness, it arrived the next day! So prompt and with an email to check it had arrived safely, amazing service!

20 December 2024
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Thank for the amazing review and so pleased it arrived in time.

Rated 5 out of 5 stars

Happy customer

Delivered quickly, well wrapped and pleased with my choice. It’s a pretty light and looks good on one of my coffee tables.
I also had a lovely follow up email from the lady who owns the business to ensure I was happy. What a lovely gesture.

20 December 2024
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

So pleased you love your light. Thanks so much for the lovely review.

Rated 5 out of 5 stars

Excellent customer service

Great selection of lights, quick to despatch and excellent customer service. I would definitely buy from them again.

18 December 2024
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Pleased to hear you will be back. Thanks so much for the fantastic review.

Rated 5 out of 5 stars

Fantastic!

Great service! The lights are beautiful and good quality and this little company couldn’t be trying any harder to make a difference and give and excellent customer experience!

16 December 2024
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Amazing review! Thanks so much. It is so appreciated.

Rated 5 out of 5 stars

Really great customer service and…

Really great customer service and beautiful products! Thalia's communication was very good, she checked our order had arrived and that we were happy with it, which was professional and reassuring. We look forward to purchasing more from Sparkle Lighting in the future.

17 December 2024
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

So pleased to hear you will be back Claire. Thanks so much for the super review, it is so appreciated.

Rated 5 out of 5 stars

Beautiful lights and outstanding customer service

Last minute purchase for Christmas, beautiful fairy lights, very prompt delivery and outstanding customer service from start to finish, a nice touch to receive a personal message re product and delivery. Thank you to you Thalia, looking forward to shopping with you again soon x.

18 December 2024
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

So pleased you love your fairy lights. Thanks for a fantastic review too.

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