Sparkle Lighting Reviews 284

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their beautiful appearance and high quality, often describing them as stunning and elegant. Many people appreciate the wide selection of lighting options available, suitable for various indoor and outdoor settings. Reviewers frequently mention the efficiency of the delivery service, noting that items arrive quickly and are well-packaged. However, some customers experienced issues with faulty products, including lights that stopped working shortly after purchase, and found the return process inconvenient. A few other people also felt that some items were smaller than expected or had design flaws like inaccessible on/off switches or tight battery compartments.

What people talk about most

Product

Reviewers mention positive feedback about product, often describing them as beautiful, stunning, and unique,... See more

Quality

People report positive experiences with product quality, describing items as beautiful, stunning, and lovely,... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the quick and prompt arrival of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have had excellent customer service and follow up from Sparkle. I wasn’t sure whether the lights would be suitable but a questioned asked on the website was answered fully and promptly. The lights a... See more

Company replied

Rated 5 out of 5 stars

Classy products. I bought some of the copper wire fairy lights; they weren't super cheap – but nor were they largely ugly plastic wire (as most fairy lights that you see in the shops are), and I am ve... See more

Company replied

Rated 5 out of 5 stars

Absolutely in love with my stunning trio of candle lights from Sparkle Lighting! They are such a realistic interpretation of real candles and come with a handy control allowing you to change the warmt... See more

Company replied

Rated 5 out of 5 stars

Quick delivery of really lovely products, sadly they were too big for the intended space so I had to return them. Helpful communication throughout the return process and my money was refunded promp... See more

Company replied


Company details

  1. #41 of 98 best companies in Lighting Shop

Written by the company

Sparkle Lighting is an online store offering pretty decorative lighting that will bring joy to your space anytime of year. Featured in The Sunday Times, The Guardian, The Telegraph along with the majority of the Homes & Gardens Magazines including Ideal Homes & House Beautiful.


Contact info

4.8

Excellent

TrustScore 5 out of 5

284 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

the plug overheats and makes a…

the plug overheats and makes a continuous buzzing noise so can;t really use the lights

6 May 2025
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Reply from Sparkle Lighting

Thanks so much for your feedback. There is obviously a problem with this set. Could you email us on info@sparkle.lighting and we will sort out a replacement set for you. We do want you to be happy with your purchase.

Rated 5 out of 5 stars

Lovely product

Lovely product, exactly what I needed to make a truly unique lighting feature from an old mattress frame!
Very prompt delivery, even up to Scotland

1 May 2025
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Reply from Sparkle Lighting

Thanks so much for the review Katie and for the photos! They look great.

Rated 5 out of 5 stars

The product os beautiful and the…

The product os beautiful and the service eas very kind and attentive.

8 May 2025
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Reply from Sparkle Lighting

Hi Kazu! Thanks so much! Delighted you loved the product and felt well looked after—means a lot to us! ✨

Rated 5 out of 5 stars

STARBURST COPPER FAIRY LIGHTS

Love these lights, they look so good, perfect in every way
I had to wait a little while for them as they were out of stock (no wonder)
Great customer service too

6 May 2025
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Reply from Sparkle Lighting

So pleased you love them Kate! Thanks for the great review too.

Rated 5 out of 5 stars

Love the quality of my Dandelion…

Love the quality of my Dandelion lights, had lots of compliments on them they look fabulous at night time and finish the garden off

1 May 2025
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Reply from Sparkle Lighting

Hi Amanda! So lovely to hear the Dandelion lights are getting compliments—they really do shine at night! Thanks for the kind words! ✨

Rated 5 out of 5 stars

Easy to use website and lights were…

Easy to use website and lights were exactly as described. Took a little bit of untangling due to the nature of the lights

28 April 2025
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Reply from Sparkle Lighting

Hi Craig! Glad the lights were just as described and the website was easy to use! Thanks for your order and patience with the untangling! ✨

Rated 5 out of 5 stars

Lights are different but a lovely…

Lights are different but a lovely bright glow to them. Delivery was quick as well. Will be purchasing again from Sparkle.

8 April 2025
Unprompted review
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Reply from Sparkle Lighting

Hi Julia! Love that you’re enjoying the unique glow of the lights! So glad delivery was quick too—can’t wait to have you back for more sparkle!✨

Rated 5 out of 5 stars

Fabulous lights

Fabulous lights, delivered quickly. Took a while to unravel and I was worried about them getting damaged in the process. But they were sturdy even though they look delicate. They look beautiful.

30 April 2025
Unprompted review
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Reply from Sparkle Lighting

Hi Karen! Delighted to hear the lights look beautiful and held up so well! Thanks for the lovely review—glad they arrived quickly too! ✨

Rated 5 out of 5 stars

Fantastic lamps look fantastic and…

Fantastic lamps look fantastic and really well packaged to prevent damage during the delivery. Wonderful customer service !

28 April 2025
Unprompted review
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Reply from Sparkle Lighting

Hi S Griffiths! It’s wonderful to hear the lamps look fantastic and arrived safely! We really appreciate your kind words about our service—thank you for the lovely review! ✨

Rated 5 out of 5 stars

This was my second order

This was my second order. Delivery is quick with well packaged items arriving safely. I loved the lamps and although I had a small issue with them, Anne at customer service, kindly dealt with it, professionally and quickly. I am happy to recommend Sparkle Lighting and will definitely use again if I want more lighting.

25 April 2025
Unprompted review
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Reply from Sparkle Lighting

Hi there! Really lovely to hear you're happy with your lamps and that Anne could help sort things quickly for you! We truly appreciate your support and recommendation—thank you! ✨

Rated 5 out of 5 stars

Pink mushroom lamp

I googled pink mushroom lamp and up popped Sparkle Lighting with the perfect one! It arrived quickly and just what I wanted with a lovely price as I ordered it over the Easter weekend and it had a discount! Lovely service and even received a personal message to make sure it arrived safely!

21 April 2025
Unprompted review
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Reply from Sparkle Lighting

What a lovely review. Thank you so much Helen! x

Rated 5 out of 5 stars

Great service and products

Lights were great quality, arrived well packaged and on time :)

7 April 2025
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Reply from Sparkle Lighting

Hi LH! So happy you’re pleased with the lights and service! Thanks for the lovely review! ✨

Rated 5 out of 5 stars

A Sparkle of a company!

Second order I've received from Sparkle Lighting and the service is amazing. A very nice email to check if items arrived which a really thoughtful touch.
Both lights I've received have been excellent quality and well packaged, also received swiftly.

19 April 2025
Unprompted review
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Reply from Sparkle Lighting

Hi Marie! So lovely to have you back again! Delighted you're happy with both lights and the little check-in—we always love adding that personal touch.✨

Rated 5 out of 5 stars

Amazing light ordered

Amazing light ordered, exactly as shown and looks lovely in our dining area. Personalised service immediately upon placing the order and even followed up by asking us if the order had been received on time and as promised.
Please use this small business as you won't be disappointed.

10 April 2025
Unprompted review
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Reply from Sparkle Lighting

Hi Frankie! So happy the light looks lovely in your dining area! It means so much that you appreciated the personal touch—thank you for the kind words and support! ✨

Rated 5 out of 5 stars

Lovely feature on my shelf…

Very quick delivery,informed of my parcels journey. Well packaged and looks lovely when lit,I bought this lamp in green.

4 April 2025
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Reply from Sparkle Lighting

Hi Denise! So glad to hear your green lamp looks lovely on your shelf! Delighted the delivery was smooth too—thanks for the kind words! ✨

Rated 5 out of 5 stars

large dandelion solar lights

I bought the large dandelion solar lights. They are so pretty lit up at night. They arrived very quickly, in fact sooner than I expected.

8 April 2025
Unprompted review
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Reply from Sparkle Lighting

Hi Gail! So glad you're loving the large dandelion solar lights—they really are magical at night! Delighted they arrived quicker than expected too. Thanks so much! ✨

Rated 4 out of 5 stars

Personal contact is exceptional

Personal contact, makes you feel more valued as a customer ( or this could be a really good AI system I suppose! - the sceptic in me coming out ! )
However I did think the price was a bit high in relation to what it probably cost to make, so the profit would be very good. That's fine as long as the light works and continues to do so without issues for a very long time .

25 March 2025
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Reply from Sparkle Lighting

Hi Gail! Loved your honest and thoughtful review! Whether human or AI (promise it’s really us!), we truly value every customer. Appreciate your feedback on pricing—and fingers crossed your light shines bright for a long time to come! ✨

Rated 5 out of 5 stars

Amazing quality- great service

I bought the Night Sky Copper Fairy Lights! The quality is amazing, they were delivered quickly and they look so good in our living room! Definitely recommend

4 April 2025
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Hi Dimitra! So happy to hear you’re loving the Night Sky Copper Fairy Lights—they sound perfect in your living room! Thanks for the lovely review and recommendation!✨

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