WARNING! WARNING! WARNING! ,,FRAXLEAUTO,, HORRIFIC LIARS,BASED IN CHINA BUT CLAIMING US BASED. FIRST CLASS SCAMMERS !! FAKE TRACKING WILL NEVER SHOW THE LOCATION. CROOKS WILL CLAIME THAT PACKAGE WA... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
About as bad as they get. Three orders, none of the items were available. And I don’t mean out of stock. The items were discontinued by the manufacturer. That didn’t stop them from charging me, and I... See more
I am thrilled to have received the convertible fabric kit. Receiving package was wet/leaking. But not enough that it can't be used. Nothing that a tighter turn of the bottle neck won't fix. Can ha... See more
I waited weeks for my order. I tried to contact Customer Service. They never responded. I had to contact my Credit Card, to put a hold on the order. I thought I was scammed..
Company replied
Company details
Information provided by various external sources
Sparkle Auto, LLC, 163 Campus Drive, Garden City, Kansas 67846 620 272 9559
Contact info
United States
- sparkleauto.com
1.6
Bad
28 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
WARNING
WARNING! WARNING! WARNING! ,,FRAXLEAUTO,,
HORRIFIC LIARS,BASED IN CHINA BUT CLAIMING US BASED.
FIRST CLASS SCAMMERS !! FAKE TRACKING WILL NEVER SHOW THE LOCATION.
CROOKS WILL CLAIME THAT PACKAGE WAS DELIVERED 4AM,5AM, 6AM AND THE RECIPIENT REFUSED THE PACKAGE...TOTAL SCAM !
6 May 2026
Unprompted review
THRILLED!!
I am thrilled to have received the convertible fabric kit. Receiving package was wet/leaking. But not enough that it can't be used. Nothing that a tighter turn of the bottle neck won't fix. Can hardly wait for the weekend to get my baby cleaned up!! It's been a long time coming. Thank you. V.
3 October 2023
Unprompted review
About as bad as they get
About as bad as they get. Three orders, none of the items were available. And I don’t mean out of stock. The items were discontinued by the manufacturer. That didn’t stop them from charging me, and I had to bird dog it to get my refund. The last order, they actually sent me a shipping notice. When it never came I asked what was going on and they said the product wasn’t available. I wouldn’t trust this company for anything.
27 May 2020
Unprompted review
Best online prices
Excellent customer service... products arrive when promised.
15 February 2018
Unprompted review
I purchased 303 Aerospace protectant…
I purchased 303 Aerospace protectant from Sparkle Auto. Site was easy to navigate and order process. Shipped on time with updates. Lowest price that I have seen for this product.
15 February 2018
Unprompted review
Easy Ordering Process
Easy to navigate thru the ordering process. Fair price for the item I ordered and shipped with updates.
15 February 2018
Unprompted review
The product worked very well to suit my…
The product worked very well to suit my needs.
14 February 2018
Unprompted review
Only ordered from SparkleAuto once but …
Only ordered from SparkleAuto once but the price and delivery were good.
9 February 2018
Unprompted review
Sparkle Auto
Never had an issue ordering from Sparkle Auto. Order always arrived in the time expected.
8 February 2018
Unprompted review
Wonderful customer service from this …
Wonderful customer service from this family-owned business! It is so nice to call and talk to a real person who knows about the products. Their same day shipping is amazing! Thank you Sparkle Auto!
8 February 2018
Unprompted review
Poor.,Order not received till today …
Order not received till today after months, shipped to wrong address and poor support.
8 February 2018
Unprompted review
Reply from Sparkleauto
Thanks so much for taking the time to leave that review. We're sorry to hear you were disappointed with your service. The post office in the United Arab Emirates would not accept the package. We're dedicated to working with you to resolve this.
You guys rock!
8 February 2018
Unprompted review
Where is the 6 star, button? 5 is too little here.
I have known and done business with Sparkle Auto , Vic Freeman and his son Tanner. for 20 years now. I think there is no finer a businessperson who I have ever worked with. They do the right thing, have fair prices and honor their word period. Their Amazon account has a lifetime achievement award I have never seen a 100% satisfaction rating before. It is only because they are genuinely the best people to do business with.
Daniel Brace, FL
8 February 2018
Unprompted review
I waited weeks for my order
I waited weeks for my order. I tried to contact Customer Service. They never responded. I had to contact my Credit Card, to put a hold on the order. I thought I was scammed..
7 February 2018
Unprompted review
Reply from Sparkleauto
Thanks so much for taking the time to leave that review. We're sorry to hear you were disappointed with your service. We're going to look into the issue, and will reach out to you directly. We're dedicated to working with you to resolve this.
The waiting area isnt great but they …
The waiting area isnt great but they did a good job cleaning my vehicle
7 February 2018
Unprompted review
good sellers
7 February 2018
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.