I have bought the sparkly crystal rose and the forever rose with the jewelry and they have arrived in very good time and the quality of these items are amazing. I am very impressed with both of them.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Make her feel special ❤️
Contact info
Beverly Hills, 90035, Los Angeles, United States
- support@sparklyroses.com
- sparklyroses.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 52% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Don't be fooled by their 5 star reviews...
Don't be fooled by their 5 star reviews on facebook/their own website. Cheapest low quality product I've ever purchased, way overpriced and shipped from China.
Paid for express shipping (5-8 days delivery) it arrived over two weeks later
They say "Hand Picked Roses" but it's a cheap as ffake plastic rose, super glue sticking up out of the wooden base and mine arrived with no battery cover??

Reply from Sparkly Roses
Absolute scam
Absolute scam, ordered, waited a month and never received.

Reply from Sparkly Roses
DO NOT BUY FROM THIS COMPANY.
DO NOT BUY FROM THIS COMPANY.
Ordered product on the 1st of February for Valentine’s Day,was assured it would arrive in time,well here it 18th February and still nothing.Sent numerous emails and all you get back is an automated response,as for the tracking number, what a joke,as is this company.
So do your self a favour and save disappointment by not buying from these scammers.

Reply from Sparkly Roses
SCAM
DO. NOT. BUY.
You're being scammed, this "company" is completely made up.
They advertise fancy pictures on instagram claiming to make custom products in California. They're charging you outrageous amounts for cheap products they buy for less than $5-$10 in China.
They delete any negative feedback on social media and I can almost guarantee you majority of the positive reviews on this website are just as fake as their "custom made" products!

Reply from Sparkly Roses
This company is a SCAM!!
This company is a SCAM!!! Says at the bottom of the page "made with heart in California" which is a BLATENT LIE! Promised shipping within 2 weeks... I emailed them at 2 weeks & it did not even start the shipping process FROM CHINA until the DAY AFTER MY EMAIL which was the original last day expected to arrive!! HUGE SCAM DO NOT BUY FROM THIS COMPANY!

Reply from Sparkly Roses
Bought a rose for Valentines Day on Feb…
Bought a rose for Valentines Day on Feb 4. Paid for expedited shipping (5-8 days). Shipper only submitted electronic tracking info to the currier on Feb 12. Rose not showing up until Feb 22. LOL. If you want to avoid an awkward situation with your significant other, don't buy this.

Reply from Sparkly Roses
Fake address
Their address is fake. Product is sent from China and that beeing said, it won't reach to you in the time they say. 0 customer support, no response to e-mails, Facebook nor Instagram. As well they block negative comments on Facebook/Instagram posts. Don't buy!

Reply from Sparkly Roses
Took over 3 weeks to arrive..
Took over 3 weeks to arrive..
Feel so ripped off paying $80 for a $10 piece of Chinese junk. Don't let the flashy Facebook ads fool you.

Reply from Sparkly Roses
It says made with ❤ in California but…
It says made with ❤ in California but on the tracking number it shows that its coming from China. Stay away.

Reply from Sparkly Roses
Absolute shocking service..
Absolute shocking service... made an order 2 weeks ago, provided a delivery time frame and no item has arrived with zero update... I would suggest not ordering from this company despite you may want the product look elsewhere for it!

Reply from Sparkly Roses
The glass casing around the rose was…
The glass casing around the rose was badly glued on, and the whole thing came off. All of the beads came out and the lights around the rose also became uncoiled. I want a refund or at least a replacement.

Reply from Sparkly Roses
I’m absolutely in love!
I’m absolutely in love! Came fast and in great condition, my bf got it for me for an early valentines and I’ve been giving him the good good all because of this rose:))))))))

Reply from Sparkly Roses
I ordered 4 roses
I ordered 4 roses, and sadly 3 of them was broken on arrival. I know this is not Sparkly Roses fault, and after sending an email (with pictures), they sent me 3 new roses.
I now have 4 beautiful roses.
They do look good, and in my experience friendly and nice customer service.

Reply from Sparkly Roses
Beautiful flowers but slow service
The flowers I ordered came out great. Very nice colors and design. My girlfriend loves them! Only problem I had was that they took just under a month to receive due to being shipped from China and customer service is a bit slow. I take partial responsibility for ordering 2 weeks before christmas but the estimated date of arrival was for about 17 days and it took about 30. Was packed very well though with no breaks or scratches!

Reply from Sparkly Roses
Amazing customer service
I ordered a sparkly Rose but upon arrival the glass was shattered into pieces, one e-mail with pictures sent to this company and they immediately responded, very nice customer service and I will be getting a new rose

Reply from Sparkly Roses
Thank you very much
Thank you very much. Item are in a great condition. And beautiful. I love it. 100% recommended.

Reply from Sparkly Roses
I ordered the Enchanted Sparkly Rose as a Gift
I ordered the Enchanted Sparkly Rose as a gift to my friend and upon arrival she loved it. They have a very good customer service and the team response is very fast. Premium service.
Slow delivery and broken on arrival
Edit: So i just received the new one, and it did get here on time. However, the box was slightly crushed on delivery, so i can't wrap it as is, for a present. And one of the flower pedals was ripped in the middle, and bent downwards in a weird angle. So i won't change my 3 star rating.
--------------
Edit: Sparkly Roses has confirmed they will send me a new one in time for Christmas. They even agreed to send me a different color, because i changed my mind. So if it arrives on time, and in good condition, i will change this review to a 5 star, for excellent services.
--------------
My package took about 2 weeks longer than it should have to arrive. And when it finally arrived, the off-on button is permanently on, meaning it eats through batteries. It's also smaller than i expected.
It is pretty though.

Reply from Sparkly Roses
I ordered the galaxy rose for my wife…
I ordered the galaxy rose for my wife as an additional birthday gift with the understanding that it is hand made crystal. When it arrived, after a lengthy wait, it is enclosed in a glass dome but the rose itself is clearly plastic and looks very cheap. The website is misleading as it claims the roses are crystal. Would not recommend this product.

Reply from Sparkly Roses
Received and very beautiful
Received and very beautiful, super fast delivery wasn't expecting it so quickly timed it wrong for my wife's birthday now I got to get another birthday present.

Reply from Sparkly Roses
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







