Spark Paws Reviews 19,840

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 6,594 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and excellent fit of the products, especially the dog apparel, noting that items hold up well even after multiple washes. Many people appreciate the matching products for owners and dogs and find the customer service to be exceptional, with quick, helpful, and patient responses to inquiries and issues. However, some people were dissatisfied with aspects of their order and delivery. A few customers reported receiving incorrect sizes or items, and some experienced issues with delivery, including long shipping times, packages arriving damaged, or items being sent to the wrong address. There were also occasional mentions of product sizing running small or items not fitting as expected, and a small number of people expressed concern about products being shipped from China.

What people talk about most

Product

Customers had positive experiences with product quality and design. Many reviewers praise the high-quality... See more

Quality

Consumers find quality to be positive, with many praising the high-quality fabrics, sturdy construction, and... See more

Order

Reviewers mention ambiguous feedback about order. Many customers praise the quick and helpful customer... See more

Customer service

Users describe positive interactions with customer service, highlighting their responsiveness, helpfulness,... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise fast shipping, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company has high-quality dog clothes that my dogs absolutely love. The fit is amazing. Even after many washes, everything still looks beautiful. It’s nice that they offer matching products for ow... See more

Rated 5 out of 5 stars

I ordered my dog a Christmas jacket and sweater upgrade from Spark Paws and it was a great experience. Package arrived faster than expected and the fit was as listed on site. 5 stars, was everythin... See more

Rated 5 out of 5 stars

All dog outfits are so cute, & the quality is great. I ordered a few different sizes of the space themed pajamas. The only thing I would say needs improvement is sizing - the outfits run small. I no... See more

Rated 5 out of 5 stars

This company turned me and the pup’s frowns upside down. I initially received the incorrect size and item. I was very disappointed as I had been eagerly anticipating a new outfit for the pup. I reache... See more


Company details

  1. Pet Care Store
  2. Pet shop

Written by the company

Founded in 2017, Spark Paws one of the leading dog accessory brands worldwide. Offering high-quality, comfortable dog gear that combines durability, functionality, and standout design. With a focus on perfect fit and premium quality, Spark Paws continues to Spark Joy between Pets and People worldwide.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

20K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

5Star Service!

This is my first time ordering from Spark Paws and I will definitely be ordering again. Customer service were extremely quick with their responses and they delivered a 1st class, and patient, service to me as I originally ordered the incorrect size for my dog.
Both the hoodie and the coat are made of extreme quality and I am very happy.

10 February 2026
Unprompted review
Rated 1 out of 5 stars

I just wanted to share my experience…

I just wanted to share my experience and to be honest, I would have not given them any stars at all. It has been a horrible experience from the beginning from not getting a vest for my bigger dog a green vest that I ordered and never got it till like just yesterday and they told me to do my own investigation about it. I had also contacted them about another little purple vest for my little one and they never reached out to me till I started emailing again, and they’re also making me pay for my own label to send their stuff back because I don’t want to keep it. They’re making me pay for it. It’s outrageous the customer service these people provide, it’s definitely not professional. Never again.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely love spark paws

I absolutely love spark paws. The quality of their products are top of the line and to make you feel more connected with your pet is the best feeling in the world. They're great and you won't get a better quality garments!!

20 December 2025
Rated 5 out of 5 stars

Love spark paws !

Highly recommend spark paws !

I got me and my wife and our two dogs matching sweaters for Christmas ! She loved it!

Very good quality sweaters ! Very warm !

14 December 2025
Rated 1 out of 5 stars

Terrible company terrible waste of money

Ordered from spark paws and put in my correct address. My delivery was notified. I had an exception and then spark paws updated my delivery address to a completely different address.

When I reached out to them and provided screenshots to show that this happened, they told me that I was wrong and this was my fault. Mind you this is after they stopped responding and I had to reach out to them through various channels. They also don’t have a working phone number. Don’t waste your money on this fraudulent company with this dishonest business practices.

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Love everything Spark Paws

I have loved everything I have bought from this company. I continuously recommend them to friends.The lavender coat for my pitbull looks adorable on her and keeps her warm. I also have several sweatshirts for myself and the pup.

10 December 2025
Rated 5 out of 5 stars

Great quality

Great quality - I was dubious at first but sparkpaws have really exceeded my expectations at every turn. Will 100% be ordering more matching stuff for me and doggo

30 November 2025
Rated 5 out of 5 stars

Excellent Quality

I have found the products are of excellent quality and durability. I have several for my boxer/rhodesian ridgeback. When I have spoken with customer service they have been professional, kind and supportive. I am happy to say I will remain a loyal customer.

5 January 2026

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