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Rated 5 out of 5 stars

Amazing company. Top quality vapes and liquids but their customer service is the best I’ve ever had. Used them for years and will continue to do so. Always an AMAZING service. ⭐️⭐️⭐️⭐️⭐️

Rated 5 out of 5 stars

l have no complaints whatsoever about Sparks! Their kits are great value & sent out very quickly. When l had a problem with a battery, Wayne was very helpful & friendly, & sent me a new kit free of ch... See more

Company replied

Rated 5 out of 5 stars

Bought the Sparks eGO CE4 quick start kit that includes tobacco liquid and also another 2 bottles of e-liquid arrived next morning and I started vapeing straight away,, Ideal starter kit at a great p... See more

Company replied

Rated 5 out of 5 stars

I saw friend using an e-pipe & was impressed by the quality of appearance. He explained the benefits & applauded the quality of service of Sparks. I took his advice & was not disappointed. Will recomm... See more

Company replied

Company details

  1. Electronic cigarette store

Information provided by various external sources

Sparks e-cigarettes a complete range of electronic cigarettes - Starter Kits, Disposables, e-Cigars, e-Shisha , e-liquids - 30 Day Money Back Guarantee - Free UK Delivery on orders over £45 - Full Product Support - 0845 689 0064


Contact info

4.9

Excellent

TrustScore 5 out of 5

166 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Fantastic Service - So Far

Have used Sparks twice now since deciding smoking real cigs after 50 years had to stop. Both orders I've placed from Sparks website have been fulfilled brilliantly - ordered on 1 day received within 2 days well packed. Quality has been very good as far as I can tell (I'm still alive and have stopped coughing)! Looking to order again soon.

4 February 2014
Unprompted review
Sparksecigs logo

Reply from Sparksecigs

Melvin many thanks for the review ... keep it up ..!

Rated 1 out of 5 stars

very disappointed

I have only had my ecig for a few weeks and one of them has developed a horrible burning taste which has left it unable to use. My husband reckons the atomiser must have gone. I am now begging him for a borrow of his. Totally not the quality I would have expected.

29 January 2014
Unprompted review
Sparksecigs logo

Reply from Sparksecigs

Hi Nikki ... we offer a 30 day money back guarantee .. you should not suffer a faulty product .. we will replace any parts that are not working properly - please contact our customer services on 0845 689 0064 and we will arrange a replacement.

Thanks

Sparks ecigs

Rated 5 out of 5 stars

BEST e-Cig SITE I HAVE BEEN TO

Sparks E-Cig is an amazing website with various options of modern e-Cigs. It has all items you would require to have an excellent vaping experience. But it's the customer service, that cut the deal for me. They are super helpful and nice. Shipping speed is topnotch. Price range is the most important thing especially in this economy and they put up the lowest price that I have seen in any other website let alone eBay. In short, go to their website and have a look, I guarantee you that you will be happy and go back to purchase more items. Thanks... Happy vaping :)

28 January 2014
Unprompted review
Sparksecigs logo

Reply from Sparksecigs

Slick .. many thanks for a great review ..just pleased we can be of service !

Rated 5 out of 5 stars

What's not to like?

Excellent quality goods at the right price.
A wide selection too choose from.
OUTSTANDING delivery.
But the customer service outshines all of it. I had a problem with the battery on a starter kit I bought. When I contacted the company Wayne didn't just send me the replacement part. He sent me a complete kit and a note of apology (hand written) which came the next morning. But wait, there's more! He also gave me his mobile number In case there was any further problems.
These folks are the doggies dangling parts. (If you don't know the expression, it's GOOD, VERY GOOD).....

28 January 2014
Unprompted review
Sparksecigs logo

Reply from Sparksecigs

Allan ... what a great review ... comments like this makes our job worthwhile !!

Rated 5 out of 5 stars

excellent.

Good value, speedy service. Would recommend

24 January 2014
Unprompted review
Sparksecigs logo

Reply from Sparksecigs

Thanks Steven ...!

Rated 5 out of 5 stars

just what i always needed

this site easy to follow, product choice, explanations great.
products are excellant and so is the service

24 January 2014
Unprompted review
Sparksecigs logo

Reply from Sparksecigs

Shirley thanks for a great review .. any problems you know where to find us !

Rated 5 out of 5 stars

great product,quick delivery

so far i've cut my smoking by half.just got to try to break the routin.

23 January 2014
Unprompted review
Sparksecigs logo

Reply from Sparksecigs

Martyn ..thanks for the review .. stick at it you will get there !

Rated 4 out of 5 stars

good price fast delivery

was pleased with my ego t e cigarette .good price and fast delivery time.the only problem was the mains adapter which blew after 2 days :-(

23 January 2014
Unprompted review
Sparksecigs logo

Reply from Sparksecigs

Peter thanks for the review .. we can send you new adapter ?

Thanks

Rated 5 out of 5 stars

First Class Customer Service.

I would like to echo the sentiments of other reviews in that, the true test of a good company is they way any issues are resolved. Some companies in this sector are notoriously bad at responding mails... Esparks are prompt, friendly and professional.

Will happily recommend you shop here.

23 January 2014
Unprompted review
Sparksecigs logo

Reply from Sparksecigs

Thanks Iain ....!

Rated 5 out of 5 stars

A great online shopping expeariance

Superb supplier. Great product great price great comms. Opted for free delivery item arrived next day.
Recommend I will use again.

22 January 2014
Unprompted review
Sparksecigs logo

Reply from Sparksecigs

Nick ... many thanks for the review .. keep vaping !

Rated 5 out of 5 stars

what a team with a bright spark

great service , fast delivery , spoke to a member of the team and got my questions sorted out in a flash ,so happy that i then recommended to a friend who told his wife and now she has put in an order as well, great firm to deal with.......... well happy.

21 January 2014
Unprompted review
Sparksecigs logo

Reply from Sparksecigs

Mark ... you are a 5 star customer !

Rated 5 out of 5 stars

The best by far!

First class service...great product...great after sales support...you don't need anything else

20 January 2014
Unprompted review
Sparksecigs logo

Reply from Sparksecigs

Mark many thanks for the review .. we really appreciate it !!

Rated 2 out of 5 stars

CE4 Atomizer Clear

We have bought some of these in the past and they seem to leek after awhile, quality not very good.

20 January 2014
Unprompted review
Sparksecigs logo

Reply from Sparksecigs

Sarah thanks for the review .. Yes the CE4 atomizers do start to leak after a while the O ring seal at the top sometimes gets pushed down when you screw the drip tip on ! Just be careful when you push the drip tip in that it does not unseat the O ring ..?

Thanks

Wayne

Rated 3 out of 5 stars

Instructions might help on a "starter" kit

I ordered a starter pack for an e cig and have never used one before therefore didn't know how to use it or put oil in it. Though I think the general quality of the product was good, I could have done with some instruction on how to fill it up other than having to trawl through YouTube videos. Im still struggling and fairly sure that either I'm doing something wrong, as oil leaks out the tip if I put more than 0.1ml in at a time and it makes a funny wheezy noise on inhalation, or the product is actually faulty. Either way, hasn't been too successful so far.

18 January 2014
Unprompted review
Sparksecigs logo

Reply from Sparksecigs

Laura thanks for the review .. yes we are including some better instructions with our kits now ..so sorry about this ...please remember we offer full support via our live chat system or you can call us on 0845 689 0064 and we will go through any issues with you.

Thanks

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