SparkTrust Reviews 

359
•
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Highly recommend using TrustSpark they installed my garden lights and 2 plug sockets which look amazing. Booked them again to rewire my new utility room with spot lights, plug sockets and some colour... See more

Rated 5 out of 5 stars

Almost every time I try to watch a movie online on one of the free sites, I would receive a warning about malware and to call a number to fix or I would lose all my data and information and that Micro... See more

Rated 5 out of 5 stars

Since i subscribed to Spark Trust i can surf the net without worrying about malware or the uncertainties that inevitably come with using a laptop.I am relatively new to this world,dipping my toe in th... See more

Rated 5 out of 5 stars

A virus that Mailwasher marked a Good, entered my computer. Not good. After work done to remove the virus, Mailwasher could not be reinstalled. At moment I am using the trial version that will expire... See more

Company details

  1. Software company
  2. also in
  3. Computer Accessories Shop

Information provided by various external sources

SparkTrust is a leading web security company whose mission is to help online businesses maintain a strong reputation by rapidly fixing websites that have been compromised by hackers and by continuously mitigating new vulnerabilities.


Contact info

5.0

Excellent

TrustScore 5 out of 5

359 reviews

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5.0

All reviews

(359)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

a waste of money for sure...nothing but an extension of Windows Malware..

Totally unnecessary....I no longer have it installed in my computer...In fact, I would like to have a refund. Thank you

10 January 2017
Unprompted review
SparkTrust logo

Reply from SparkTrust

Hello Larry,

We regret to hear that you are unsatisfied with your purchase.

We appreciate your feedback. I will be sending you a follow up email from our Support site in regards to your request.

Kind regards,

Tara

SparkTrust Support Specialist

Rated 5 out of 5 stars

Spark Trust system cleaner

I have used Spark Trust Cleaner to keep my computer clean of junk and trash that slow it down. I am on my second year and well satisfied with it,
and recommend it to anyone wanting reasonable priced system cleaner.

29 December 2016
Unprompted review
Rated 4 out of 5 stars

my review

I have not had personal contact to rate this service.

22 December 2016
Unprompted review
SparkTrust logo

Reply from SparkTrust

Hi Lloyd Jr.,

Thank you for taking the time to review SparkTrust PC Cleaner Plus.

If you ever need to contact our Support Team for assistance with the program, or your computer in general, please feel free to send us an email through our Support Center: http://support.sparktrust.com/.

All the best,

Laura

SparkTrust Support Specialistr

Rated 5 out of 5 stars

very good protection

I paid $29.95 for a 1 year single computer license. last year I thought I did the same only to find out I was being charged $29.95 every 3 months. May be this year I won't be over charged.

19 December 2016
Unprompted review
Rated 3 out of 5 stars

The program does what it is supposed to do.

I did not find anything special with the program

22 November 2016
Unprompted review
SparkTrust logo

Reply from SparkTrust

Hello Mr. Bunda,

Thank you for taking the time to review SparkTrust PC Cleaner Plus.

SparkTrust PC Cleaner Plus is a truly comprehensive suite of tools, fixes, optimizations and maintenance features to support your computer's speed and performance in a safe and effective way.

Your purchase with us includes complimentary support for a variety of issues.

Could you please provide us with more details as to what features, or categories you may wish to see within our program?

We are confident that if you choose to continue to use our product and take advantage of our comprehensive technical support, we will be able to address your concerns in a timely manner.

Kindest regards,

Tara

SparkTrust Support Specialist

Rated 1 out of 5 stars

Sloppy

Another company identified that my computer had one Malware, which you have never picked up. Why are you in business?

Obviously you also don't know that my computer is sometimes slow to start. You miss this as I sense you are too busy out the back counting your money.

You guys are third rate and if I hadn't just paid for a year's "service", I'd tell you to get out of my life.

Certainly, when our year comes to an end, I will diarrhoea on you, on social media, with an atomic fury. I can't wait to let every one know that you are shiite.

You asked for my opinion and here it is. What are you going to do about it? How will you make me glad that I gave you money?

22 November 2016
Unprompted review
SparkTrust logo

Reply from SparkTrust

Hi Richard,

We regret to hear that you are unhappy with the performance of SparkTrust PC Cleaner Plus. The program is designed to remove certain malicious processes, but it is not an antivirus program. We always recommend that you use SparkTrust PC Cleaner Plus in conjunction with a full suite antivirus that monitors your system in real time to catch all types of malware.

If you find that the scans have not improved the startup time of your PC, please try using the Startup Manager in the program. Reducing the number of programs that you have on startup will drastically affect the speed at which your computer boots.

To use the Startup Manager:

Open SparkTrust PC Cleaner Plus and click Tools.
Click Startup Manager
Remove the checkmark next to any entries you want to disable from running at startup.
If you wish to remove a startup Item permanently click the red X button next to the item.

If you have any other questions about the program, or concerns about the operation of your PC, you are always welcome to contact us by email through our Support Center: http://support.sparktrust.com/
We are available seven days a week, and reply within 24 hours.

Regards,

Laura

SparkTrust Support Specialist

Rated 4 out of 5 stars

Renewal Activation.

Recently renewed cleaner. Very happy with product, only problem was purchased on the 4th but activation did not occur until 20th, did not want to use internet until able to clean properly. Very inconvenient and worrying for family.

22 November 2016
Unprompted review
Rated 1 out of 5 stars

The customer support's email is not working!!! For any help!!!

I renewed my "PC Cleaner Plus" subscription about a month ago for the first time. The day after I tried the software to clean my computer hoping to get a faster performance! Instead, my computer crashed and took me two weeks till finally fix it. I was very close to lose all my files and photos.
In the meantime I've tried so many times to contact the customer support using my laptop to get an advise and/or help, but their email service (the only contact information) doesn't deliver any messages.
Plus, I still see the renewal warning window pops up on my screen every couple of days!!!!! THE WORST EXPERIENCE EVER!!!

21 November 2016
Unprompted review
SparkTrust logo

Reply from SparkTrust

Hi Mike,

Thank you for taking the time to review SparkTrust PC Cleaner Plus.

We regret to hear about the trouble you have had with your computer. I have started a support ticket with you to help you get the renewal pop up issue resolved, and you will hear from a member of our Support Team within 24 hours. If you do need to get a hold of us in the future, you can send us an email from our Support Center: http://support.sparktrust.com/. We are available seven days a week.

Best regards,

Laura

SparkTrust Support Specialist

Rated 4 out of 5 stars

initial activation and renewal

I found it very difficult to initially activate the SparkTrust was on the phone for at least half hour, talking me through it, but there has been no problem since then and renewal was straightforward.

24 October 2016
Unprompted review

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