I booked my newly rescued whippet in for a full groom, teeth clean and nail trim with Karolina because I know she is experienced with anxious dogs and he had never been groomed before. I would have b... See more
Company replied
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See what reviewers are saying
Couldn't be happier with our dogs grooming, from Neda. Lovely Lady, and does the groom exactly how you want, Jane
Company replied
Am so happy with my dogs cut, the lady kept it looking natural, and was patient with the time it took to get the nots out as we ran over on time. Very professional, and asked the required coat len... See more
Company replied
My 8 yr old can be quite nervous, and the lovely team made reassured him, and worked at his pace, so not to scare him, not even needing a muzzle. A Beautiful job, have already recommended to my Son wh... See more
Company replied
Company details
Written by the company
Spa Time is a premier dog grooming establishment dedicated to providing exceptional grooming services for your beloved furry companions. We understand that dogs are not just pets; they are cherished members of your family. That's why we go above and beyond to ensure they receive the utmost care and pampering in a stress-free and tranquil environment.
Contact info
43 High Street,, RH67BN, Horley, United Kingdom
- 03330499544
- hello@spatimepets.com
- spatimepets.com
Fabulous experience
Our springer spaniel Archie went there for the first time a few days ago. We were nervous but he settled in and he looked amazing when we went to pick him up. The girls there are brilliant with the dogs and very caring. A great job, and some useful advice for us too for future grooming. Then he had a photo taken for Halloweeen. Cant wait to see what the Xmas ones look like 🤣 All in all a great experience for our boy and he will be a regular now 🤩
21 October 2024
Reply from Spa Time Pets
Thank you for the wonderful review. We are delighted to have you as a customer and look forward to seeing you again soon!
SPA TIME Pets Team.
I love Spa Time Pets
I love Spa Time Pets, always friendly, always patient and always kind. Highly recommend.
8 October 2024
Reply from Spa Time Pets
Thank you so much for the wonderful review. Hope to see you soon!
SPA TIME Pets Team
This was first time for my pooch and he…
This was first time for my pooch and he came away very calm which is always a good sign. I was impressed with the kindness and expertise shown by Karolina
8 October 2024
Reply from Spa Time Pets
Thank you very much for the kind words.
SPA TIME Pets Team
Reply from Spa Time Pets
Thank you very much for the 5 Starts review!
SPA TIME Pets
Wonderful
Really nice people very helpful and my Chi Betty likes going! They do a great job and she always looks stunning. Highly recommend
2 October 2024
Reply from Spa Time Pets
Thank you very much for the 5 Starts review!
SPA TIME Pets
A nasty groomer. Avoid
Its very sad that a rescue cannot take a dog into this groomer, AS A PAYING CUSTOMER, and find that Karolina and her staff are not only gossips but trolls as well. Rescues accept dogs who are in terrible conditions. Beaux was found two days before in the middle of a busy road waiting to die. The people who found her drove to SalliPets at night and handed her in. We took her to the vet, and the day after took her to the groomers. We didnt ask for a free groom. The other dog that was groomed, we paid £45.
Instead Karolina, phoned me to say she couldn't groom the Beaux because he had scratches. Yet the vet had cleared Beaux to be bathed/groomed.Unlike most professionals, she didn't ask questions, she gossiped and went on a social media troll group to lie. TodayI phoned and told her about these lies, but there was no apology. Luckily, Trading Standards, the Information Commissioners Office and the Council can now deal with it. SalliPets Dog Rescue has ZERO tolerance for hatred and lies. Zero.
Shame on these people. Society needs less of them and more genuine people. SalliPets Rescue WONT EVER USE THEM AGAIN.
18 January 2024
Unprompted review
The groomers did an excellent job on…
The groomers did an excellent job on both my dogs, they felt really soft and smooth after their bath, brush and trimming.
Both of the staff were very welcoming and friendly.
10 October 2023
Excellent customer service value for money, dogs are happy and obviously loved
Excellent customer service
18 October 2023
Best dog spa our dogs been to
Great place and great friendly staff they actually care for the dogs and not for the money
Best spa my two dogs ever been very grateful and happy with there great service
3 October 2023
Just brilliant
They are just brilliant with our Bella who is a 10yo rescue dog!!
Highly recomend
22 September 2023
Harley went for the first time and they…
Harley went for the first time and they were amazing with her hair is now minimal after shredding and she looked and smelt amazing
Thank you
Already booked in for next pamper day
21 September 2023
Unprompted review
Always first class service
Always first class service, plenty of patience and nothing is you much trouble!!
8 September 2023
The new owner is brilliant
The new owner is brilliant, excellent grooming, my big Labrador looked amazing his fur was so soft and shredding still minimal after 2 weeks
6 September 2023
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