Specialist Blinds Reviews 

145
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 31 reviews, reviewers overwhelmingly had a great experience with this company, consistently highlighting the truly exceptional level of customer service received throughout the entire journey. Customers frequently praise the knowledgeable staff members for their friendly attitude, clear communication, and remarkably efficient work during every single phase of the project. Consumers note that the custom window blinds are exceptionally well crafted, operating smoothly while genuinely transforming the overall appearance of their conservatory spaces. People also deeply appreciate the thorough professional guidance provided by the team, ensuring that every single detail is carefully managed from the initial consultation until the final fitting.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting outstanding quality, impeccable... See more

Service

Consumers find service to be a delight, consistently reporting a smooth, professional, and friendly... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as knowledgeable, polite,... See more

Quality

Users describe positive interactions with quality, highlighting that the workmanship is impeccable and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had twenty blinds of varying sizes and shapes installed in our conservatory five years ago. At the time we signed up for their five year annual maintenance programme, where they come and clean and... See more

Rated 5 out of 5 stars

Today I had conservatory blinds fitted. I cannot express how incredible they look and how they have totally transformed the room. The quality of the product is outstanding and the workmanship impe... See more

Rated 5 out of 5 stars

We recently bought a new build house with large, double height curtain wall windows at the front. We were looking for a specialist blind company to do a good job and Specialist Blinds were true to the... See more

Rated 5 out of 5 stars

We recently bought a new build house with large, double height curtain wall windows at the front. We were looking for a specialist blind company to do a good job and Specialist Blinds were true to the... See more


Company details

  1. Blinds shop

Written by the company

Bespoke blinds for gables, folding doors, lantern roofs, orangeries and conservatories. Established in 1995, all our blinds are made in our own UK-based factory and installed across the country by our team of experts.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

145 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(145)

31 reviews in the last 12 months

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Rated 5 out of 5 stars

Blinds were installed a year ago

Blinds were installed a year ago, 2022, and have worked perfectly. Having become used to not having curtains at the windows the house now has a very modern look in all the rooms. Being installed close to the windows there's no heat from the radiators creeping up inside the curtains.

4 August 2023
Unprompted review
Rated 5 out of 5 stars

Lantern roof blind

Paul came out , to measure and advise and nigel came to fit a blind to our roof lantern
Very pleased with the product and the fitting of it . I would highly recommend the company to anyone .

31 May 2023
Unprompted review
Rated 5 out of 5 stars

happy from start to finish!

happy from start to finish!
Peter came out to do the initial survey/quote. Followed by Nigel who did our measurements and then fitted the blinds today. They are lovely - couldn't be happier! they were delivered and installed within 6 weeks, so really happy.
our cassettes we had powder coated in a RAL colour to match our door frames. had 3 large sliding doors fitted with 3 remote control blinds. they are really smart. Make no noise! and just seem great quality. Both guys were great - Nigel explained everything thoroughly and was very polite - tidied up after himself. A great company i would definitely recommend.

15 May 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service from when sales came…

Fantastic service from when sales came to house to when it is fitted. Explained everything in detail. Staff were amazing and very helpful. Had it fitted it was clean tidy and done with an hour. Very happy with start to finish and the blind looks amazing in my orangery. Chose solar panel remote blind it keeps cool in warmer weather stops any insects flying in roof and lots warmer during cold days! Love it thanks

10 March 2023
Unprompted review
Rated 5 out of 5 stars

Well organised professional service…

Well organised professional service delivering a quality product. The sales, measuring and installation were all completed via a personal visit ensuring clarity of purchase and timescale. A great outcome.

30 January 2023
Unprompted review
Rated 5 out of 5 stars

First class job, from start to finish.

Wanted some blinds for our conservatory roof windows as the room gets very hot in the summer & cold in the winter. I contacted a number of companies and Grant came round. He was not pushy & took time to advise on our needs. He was clearly very knowledgeable. Reps from other companies just seemed keen to sell their current offer and product. Having gone with Specialist Blinds, our fitter, Richard visited and took time measuring and re measuring. He returned on Thursday & did a fantastic job in fitting our complicated blinds set up. He was a perfectionist and everything slotted together perfectly. Brilliant job. Many thanks.

5 January 2023
Unprompted review
Rated 5 out of 5 stars

Good quality

Good quality, efficient electric blinds work well. Very good fitter. Excellent service

18 December 2022
Unprompted review
Rated 5 out of 5 stars

FIRST CLASS

First class all round service.. From the first visit by Colin to discuss and advise us on lantern blinds right through to Nigel surveying and then fitting them… a smooth transaction from start to finish..
Highly recommend this company..

19 October 2022
Unprompted review
Rated 5 out of 5 stars

Long wait in between procedures

We needed blinds in our garden room urgently. I'm afraid Specialist blinds don't do urgent or even quick. So if you want blinds for the summer, you ought to action this in January.
We had a salesman round who was excellent. We paid a deposit, and since then for three weeks we have been waiting for someone to come to measure up. I had an initial date in the diary for ONE MONTH after the deposit for someone to come to measure up. The reason? We are soooo busy! Then that was cancelled because the fitter quit. Now I am chasing another fitter who is soooo busy as well! No date in the diary to measure up as yet. AFTER they measure up is when you get your fitting date, 8-10 weeks is quoted, and they say they will "try their best" to honour this.
Specialist Blinds are obviously very short of fitters, and even more so now one of them has quit. Their manufacturing capacity is also not big enough for the demand. They need to employ more fitters, and expand their manufacturing to improve their service.
It should not be acceptable to have to wait so long as a customer.

UPDATE: As it turned out, Specialist Blinds managed to get me measured up and blinds fitted within the quoted time (but it is still a very long lead time) Finally had the blinds installed, am very pleased with them. The fitter was really excellent, and spent three hours carefully fitting them and then setting up the remote controls, and then running us through the instructions. So I am updating my rating.

15 July 2022
Unprompted review
Specialist Blinds logo

Reply from Specialist Blinds

We’re sorry to hear about your experience. The 8-10 weeks lead-time that you were quoted is valid from the date you placed your order, but on rare occasions there are unforeseen circumstances like this that can delay that.

Your new fitter will contact you to arrange a new survey date, so we can expedite your order as best we can.

Like many industries we are trying to recruit additional staff, but we have a very extensive training program for fitting our bespoke blinds so unfortunately this takes time.

Rated 5 out of 5 stars

LESS HEAT LOSS, LESS GLARE

Our conservatory is more like an extension to our lounge. It is almost south facing. I am often reluctant to buy online, but the reviews were good (which are justified). Glare from the conservatory was so great that watching tv was more like listening to the radio. Now we can see tv in daylight hours. We are sure that heat is kept in and certainly on warm days the heat is reflected out. From start to finish the experience has been 100%. We are very happy with our experience and recommend Conservatory Blinds Ltd without reservation

1 June 2022
Unprompted review
Rated 1 out of 5 stars

Waste of time

Waiting for a scheduled quotation visit, didn't show-up, no call to advise, terrible first impressions, we finished work early especially for this visit, needless to say we will not be using or recommending this company.

30 May 2022
Unprompted review
Specialist Blinds logo

Reply from Specialist Blinds

Thank you for the feedback. Our team normally call if there are any issues, so this is a very rare situation. Please let us have your surname so that we can investigate.

Rated 5 out of 5 stars

We are delighted with the service we received.

We are delighted with the service we received from this company. We wanted blinds for our conservatory but the roof windows are odd shapes. After trying a few companies who said they couldn't do it we contacted this company and Colin the salesman was wonderful and told us it would be no problem. Richard the fitter came to do a survey and although the roof windows offered a challenge he quickly found a solution. He returned on time a couple of weeks later to fit the blinds which took most of the day. One blind was the wrong size but Richard returned two weeks later with the correct blind. We are delighted with the blinds and grateful we found a company who could cope with unusual shapes! Richard obviously loves his job and is very skilled and professional.

14 April 2022
Unprompted review
Rated 5 out of 5 stars

1st class company

This company is really excellent, from the sales representative Colin to the fitter Andy it was faultless.
Colin was so helpful when it came to choosing what blinds to go with. He has a friendly manner that puts you at ease.
Andy was so quick and efficient and again a thoroughly nice man.
We love the finished product and would not hesitate to recommend them to anyone.
It is a totally professional and classy experience.

14 December 2021
Unprompted review
Specialist Blinds logo

Reply from Specialist Blinds

Hello Pam,

Thank you for your fantastic review, I’ve passed your comments on to Colin and Andy so they can see how happy you are with their service. We are so pleased you love your new blinds.

All the best,
Conservatory Blinds Ltd.

Rated 5 out of 5 stars

Blind for our large lantern space…

Blind for our large lantern space fitted recently. Collin Lewis visited us to talk through solutions and then survey and fit followed. Seamless process and great to work with a family business who really knows what they are doing -
First class service, many thanks.
Rob, Staffordshire.

7 December 2021
Unprompted review

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