Specialist Small Craft Ltd - Online Store Reviews 110

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, often highlighting their quality and accurate descriptions. The delivery service is frequently mentioned as fast and efficient, with many people receiving their orders promptly. The service provided is also highly regarded, with consumers appreciating the helpful and knowledgeable staff who offer valuable advice and support. People also noted the ease of ordering and the competitive pricing. While the majority of experiences were positive, some customers occasionally reported issues with delivery, such as delayed parcels or damaged packaging upon arrival, though the goods themselves were usually received.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the good quality and... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the speed of... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the outstanding and efficient... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness and extensive knowledge.... See more

Order

Consumers find the ordering process to be positive. Many reviewers highlight the ease of ordering and the... See more

Based on these reviews

Rated 5 out of 5 stars

I kindly purchased a part for one of my boats that was due out in a couple days! I noticed a broken part so I immediately ordered it and told I’ll receive it tomorrow! Sadly the said part went missing... See more

Rated 5 out of 5 stars

Mark is always incredibly helpful and accommodating, with a breadth of useful knowledge he is happy to share to solve any queries. Great variety of parts with easy ordering and fast delivery. SSC... See more

Rated 5 out of 5 stars

We had been trying to get a part for our outboard for months but everywhere were out of stock. Finally the part showed as in stock here and we ordered immediately. Despatch was prompt on next day deli... See more

Rated 5 out of 5 stars

The item we ordered arrived very quickly and in perfect condition. We had difficulty finding this product, a 10x7 10 spline 4 blade propeller, anywhere else and so were really pleased to find that Spe... See more

Rated 4 out of 5 stars

Good ordering and payment experience but packaging envelope was split on arrival and I was lucky to receive the goods.

Company replied

Rated 5 out of 5 stars

Great service and depth of knowledge. We get our full service kits for Selva's and all it spares throughout the year. I've yet to have a question these guys couldn't answer which had helped us debug... See more

Rated 5 out of 5 stars

Very helpful with advice over the phone and subsequent quick delivery in a situation where we urgently needed parts last year in 2024. Exactly the same experience a year later. Thank you.

Company replied

Rated 5 out of 5 stars

Great service as usual. Very knowledgeable and helpful. We are a commercial fishing company so do lots of servicing during the year and the quality and price are on point for us.

Rated 5 out of 5 stars

Its great to be able to speak to a human for advice. Mark gave a very informed opinion about the propeller I was going to buy. The service was first class, the propeller arrived the next day. I high... See more

Company replied

Rated 5 out of 5 stars

Great service , very knowledgeable and found a solution to the problem I had . New part received within two days , keeps my customer on the water .

Rated 5 out of 5 stars

they gave me really good advice on the correct prop for my boat, the prop itself has been a game changer, and the delivery was really quick, I cant recommend them highly enough

Rated 5 out of 5 stars

I have been dealing with a Specialist small craft for a number of years, they have always been helpful and on the ball. No problem recommending.

Rated 5 out of 5 stars

I was unsure which propeller to buy to fit my outboard. I telephoned and received great advice. The propeller was delivered very quickly. So very happy with the service and product!

Rated 5 out of 5 stars

It was very easy to order the goods we required on their online store and was delivered early next day. Thank you Specialist Small Craft.

Rated 5 out of 5 stars

1st class service. Excellent pricing; Item available from stock and delivered the next day. Great Company!

Rated 5 out of 5 stars

Outstanding service, ordered an emergency part for my outboard in the afternoon and it was delivered next day.

Rated 5 out of 5 stars

Great company to work with and very helpful! Have used 3 times in the last month and always received products within 48 hours! I will be using them for more bits in the future!

Rated 5 out of 5 stars

Fantastic company to deal with. Gave me good advice and supplied me with the right parts. Very impressed, thank you.

Rated 5 out of 5 stars

Product as described, good quality and Easy right from purchase to delivery.

Rated 5 out of 5 stars

Prompt delivery, parts good quality. Had ordered OEM parts but gave up waiting!

Rated 5 out of 5 stars

Excellent customer service Contacted the company seeking advice which was given honestly, the part arrived the next day exactly as described.

Rated 5 out of 5 stars

Good selection of parts in stock with fast delivery.

Rated 5 out of 5 stars

Great service, order arrived next day. Good range of parts in stock.

Rated 5 out of 5 stars

Very communicative and very quick dispatch and delivery. Excellent service and I wouldn't hesitate to purchase from them again.


Company details

  1. #5 of 7 best companies in Boat accessories supplier

Written by the company

Whilst some may hanker after a luxury Gin Palace, we love small boats and are here to help you make the most of your time on the water. We source quality, innovative boat rigging and fit out equipment for the marine trade and private customers. We sell competitively but based on the products quality, rather than purely sourcing the cheapest.


Contact info

4.9

Excellent

TrustScore 5 out of 5

110 reviews

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Rated 5 out of 5 stars

Steering ram

Great service , very knowledgeable and found a solution to the problem I had .
New part received within two days , keeps my customer on the water .

25 February 2026
Rated 5 out of 5 stars

Great advice!

I was unsure which propeller to buy to fit my outboard.
I telephoned and received great advice.
The propeller was delivered very quickly.
So very happy with the service and product!

12 February 2026
Rated 5 out of 5 stars

Great product range, great knowledge

Mark is always incredibly helpful and accommodating, with a breadth of useful knowledge he is happy to share to solve any queries. Great variety of parts with easy ordering and fast delivery.

SSC is always our go to for small engine parts.

7 January 2026
Rated 5 out of 5 stars

Great service and depth of knowledge

Great service and depth of knowledge. We get our full service kits for Selva's and all it spares throughout the year. I've yet to have a question these guys couldn't answer which had helped us debug a couple of faults and got us back out earning!

12 December 2025
Rated 5 out of 5 stars

Superb Company Infact one of the very best I’ve dealt with!

I kindly purchased a part for one of my boats that was due out in a couple days! I noticed a broken part so I immediately ordered it and told I’ll receive it tomorrow! Sadly the said part went missing C/o Royal Mail! I made a call and a replacement was sent out to help my situation! It was so pleasing to deal with a very professional, very honest Company! You deserve 1 million percent recommendations! From Mr Steven Hawken Esq (Chartered Civils Engineer) BSc Hons from Plymouth Devon.

5 December 2025

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