Straight A's for support team. My handoff coach brought me right in with help of SAS support team. My familiarity with call center systems is almost 20 years old, so even my terminology was dated. Al... See more
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Company details
- Call Centre
- Business-to-Business service
- Telecommunications service provider
- Telephone answering service
About Specialty Answering Service
Written by the company
☎️2 Week FREE Trial
💰Flexible Pricing
📲Comprehensive Online Portal
Specialty Answering Service (SAS) provides 24/7 live answering services for more than 5000 businesses across a wide range of industries. Backed by over 40 years of experience, SAS is built around one simple goal: delivering a personalized, dependable experience for every client.
From custom call scripting to flexible call-handling features, our services are designed to fit seamlessly into each client’s workflow. With a dedicated team of 30 sales and support professionals and more than 300 trained operators nationwide, we ensure every call is handled with care and professionalism.
Clients also benefit from our proprietary online portal and mobile app, which make it easy to manage messages, access reports, and stay connected anytime, anywhere. This commitment to quality, innovation, and real human support has helped SAS earn long-term trust and loyalty from thousands of organizations, one call at a time.
For more information or to signup for a free 2 week trial Click Here!
Contact info
1006 W 9th Ave #150, 19406, King of Prussia, United States
- 888-532-4794
- sales@specialtyansweringservice.net
- specialtyansweringservice.net
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Jessie is very helpful!!!
Quick and accurate response.
Using SAS has been a game changer for…
Using SAS has been a game changer for our business. We are a 24/7 HVAC company & after hours and on the weekends as one of the owners I would like to have some time away & SAS has helped tremendously. Customer Service has always been there to swiftly help when I click the wrong button or need to change some settings. This company has been a joy to work wit.
Making Life Easier
The service provided was great. We got step -by-step setup, testing, and ready to rock and roll. Any issues were resolved in a timely manner. Thanks!!
SAS Great Company
SAS - Sheila F made the whole process getting back with their service very easy. She was very pleasant to speak with and very efficient in getting the info I need to get our company the answering service they provide.
Very detailed and responsive.
They are helpful and very…
They are helpful and very knowledgeable. I highly recommend. The back end and the customer service is great!!!
Taneice was great to work with
Taneice was great to work with. Knew exactly what I wanted and needed to accomplish.
Quick response to my requests
Quick response to my requests. Always available for a call
My questions were answered promptly…
My questions were answered promptly with proof as well. Sheila did a great job!
Very helpful and easy to work with
We used SAS for almost 7 years and they…
We used SAS for almost 7 years and they always took care of us and our callers.
Kaila H was amazing
Kaila H was amazing. She handled my issue in minutes and was very helpful with some questions that I had. Thank you Kaila.
I noticed a name change on SAS's…
I noticed a name change on SAS's invoices and emailed for an updated W-9. I received it within 10 minutes! Very happy with the response.
You can speak to a human and not a bot!
When calling, you can actually speak to a human, which is amazing! My questions and concerns were answered immediately and followed up by an email. Great service!
Great service and great people
Great service and great people. SAS did a great job at setting me up, explaining the system and even tackling issues with my phone number I was not aware of. Would highly recommend.
Excellent customer service
Excellent guidance on setting up…
Excellent guidance on setting up users/profiles/on-call schedules etc. on the portal. Test calls have been answered very promptly by friendly professional staff. We look forward to a long relationship with SAS!
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