Specialty Answering Service Reviews 

Jessica R was prompt helpful and followed up

Thank you Taniece, for your assistance with my request for removing some profiles. That was great customer service!

Their support team is very knowledgeable. Providing us the recommendations to make our scripts easy to understand and gather as much info as possible in a short amount of time.

very cool super simple

Fast response and quick resolution, plus very friendly

Jessica was fantastic in helping get back up and running. She was quick to respond and take care of all my needs.

They spotted an issue with increased robocalls and contacted us about a way we could fix this issue.

proactive in their approach

We had a fantastic experience working with SAS while setting up additional services for our account. The entire process was smooth, well-organized, and supported every step of the way.

Kaila was especially outstanding — she provided incredibly detailed responses, answered all of our questions thoroughly, and made sure we felt confident throughout the entire setup process. Her support, responsiveness, and professionalism truly stood out.

We’re very happy with the level of service we received and would highly recommend SAS.

Taniece and I can say all Reps are high level customer-service focused. They always provide prompt and effective solutions to all our request.

We’ve been working with SAS Desk for nearly 10 years, and they have consistently exceeded our expectations. Their team is professional, reliable, and genuinely cares about representing our brand with integrity and warmth.

Over the years, they’ve handled our customer support with patience and compassion — especially important for our senior customers who often prefer phone support. Their agents are well-trained, responsive, and always willing to go the extra mile.

It’s rare to find a partner that delivers this level of consistency over a decade. We’re incredibly grateful for the relationship and highly recommend SAS Desk to any company looking for dependable, high-quality call center support.

We only needed clarification on one item and Kelly was able to answer right away. While on the call she was able to show a few more features i wasn't aware of. Always helpful

excellent service great communications wish we had found you much sooner

It's always a pleasure to do businesses with these guys

The company does a good job with the call center itself but it's the customer service reps that truly stand out. Always willing to help and they don't mind if you're not a tech guru.

Very helpful and the switchover went well.

The only reason it isn't a 5 is that we missed some calls because we were no longer receiving notifications.

For the entirety of my account I've had positive interaction with everyone. Recently Kelly D. helped update my company scripts to make the experience a little better for callers.
Thank you as always!

I have been very happy with SAS. Using the service has added a lot of time back in my day and removed the stress of missing calls while in the field.