Straight A's for support team. My handoff coach brought me right in with help of SAS support team. My familiarity with call center systems is almost 20 years old, so even my terminology was dated. Al... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great staff who are very professional. Exceptional service that is friendly, helpful, fast, responsive and very efficient customer service reps. SAS has a teachable user-friendly technology tha... See more
We’ve had a great experience with Specialty Answering Service. Their team is professional, reliable, and consistently courteous with our patients. Calls are handled promptly and accurately, giving us... See more
Everything is good. The service is typically helpful. Our account manager is friendly. My only critique would be that there is an emphasis on clients managing their own portal and setting changes,... See more
Company details
- Call Centre
- Business-to-Business service
- Telecommunications service provider
- Telephone answering service
About Specialty Answering Service
Written by the company
🗣️24/7 Live Agents
☎️2 Week FREE Trial
💰Flexible Pricing
📲Comprehensive Online Portal
Specialty Answering Service (SAS) provides 24/7 live answering services for more than 5000 businesses across a wide range of industries. Backed by over 40 years of experience, SAS is built around one simple goal: delivering a personalized, dependable experience for every client.
From custom call scripting to flexible call-handling features, our services are designed to fit seamlessly into each client’s workflow. With a dedicated team of 30 sales and support professionals and more than 300 trained operators nationwide, we ensure every call is handled with care and professionalism.
Clients also benefit from our proprietary online portal and mobile app, which make it easy to manage messages, access reports, and stay connected anytime, anywhere. This commitment to quality, innovation, and real human support has helped SAS earn long-term trust and loyalty from thousands of organizations, one call at a time.
For more information or to signup for a free 2 week trial Click Here!
☎️2 Week FREE Trial
💰Flexible Pricing
📲Comprehensive Online Portal
Specialty Answering Service (SAS) provides 24/7 live answering services for more than 5000 businesses across a wide range of industries. Backed by over 40 years of experience, SAS is built around one simple goal: delivering a personalized, dependable experience for every client.
From custom call scripting to flexible call-handling features, our services are designed to fit seamlessly into each client’s workflow. With a dedicated team of 30 sales and support professionals and more than 300 trained operators nationwide, we ensure every call is handled with care and professionalism.
Clients also benefit from our proprietary online portal and mobile app, which make it easy to manage messages, access reports, and stay connected anytime, anywhere. This commitment to quality, innovation, and real human support has helped SAS earn long-term trust and loyalty from thousands of organizations, one call at a time.
For more information or to signup for a free 2 week trial Click Here!
Contact info
1006 W 9th Ave #150, 19406, King of Prussia, United States
- 888-532-4794
- sales@specialtyansweringservice.net
- specialtyansweringservice.net
4.9
Excellent
864 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
So friendly.
20 November 2025
Understood the problem and immediately…
Understood the problem and immediately presented a solution
14 November 2025
Jennifer B.
A big shout-out to Jennifer who was very patient and attentive to what I needed. It makes me feel at ease as long as she is available to help with my account.
13 November 2025
Unprompted review
Very responsive and helpful
Very responsive and helpful. Especially Gabe resolved all issues with the new system.
12 November 2025
Great Customer Service!!
Taneice Jones-Gardner is who helped me. She went above and beyond to go through each of my Techs and resolve my concerns. SAS is great!
10 November 2025
Quick reply and resolution
Quick reply and resolution. Noticed a secondary problem I had not yet seen and proactively offered to fix it.
11 November 2025
Great service!
Jennifer B. handled our concern quickly and effectively! Always quick, great service from SAS! Thank you!
11 November 2025
Mollie N.
Mollie N., was super professional, the service that SAS provides is always professional.
6 November 2025
Excellent company
29 October 2025
Sheila reached out and solved our issue…
Sheila reached out and solved our issue quickly. Thanks
4 November 2025
Response was quick and positive but...
Your response was quick and positive. However, it would be more useful if the app's built-in "Block Caller" function actually did anything. It does not block anything or anyone. Why is this, please?
31 October 2025
Been with this company for years
Been with this company for years. It provides exactly what I need and the customer service is immediate.
31 October 2025
Unprompted review
They were very anxious to get my…
They were very anxious to get my workflow set up once I signed up. Any questions or concerns I had were dealt with immediately. Highly recommended.
23 October 2025
Great customer service was provided
Great customer service was provided! The agent, Sylvia F., was very friendly, professional and eager to assist in resolving my issue.
22 October 2025
Timely and helpful
16 October 2025
Very Pleased !!
I have had very fast responses to any questions I have had, and questions get answered in no time. Representatives for the company have reached out to me multiple times to ask how the service is going and if I had any issues. Loving this service!
9 October 2025
My questions were answered immediately…
My questions were answered immediately and the changes I asked for were implemented with 5 minutes
9 October 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.