specprecision.com Reviews 548

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 128 reviews, reviewers had a great experience with this company. Customers are consistently pleased with the quality of the products, often describing them as excellent and top-notch, with many noting their impressive build and functionality. People also frequently highlight the exceptional customer service, praising the team's responsiveness, helpfulness, and willingness to resolve issues. However, some customers also noted issues with delivery, with some experiencing long shipping times, especially for international orders, and occasional problems with lost or damaged packages. A few other people also felt that the quality of some products had declined over time or that certain items did not meet their expectations regarding accuracy or functionality.

What people talk about most

Product

Users describe positive interactions with product. Many reviewers praise the high quality and excellent... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the excellent build and top-notch... See more

Delivery service

People report ambiguous experiences with delivery services. While many customers praise fast shipping times,... See more

Order

Reviewers mention ambiguous feedback about order experiences. While some customers report easy ordering... See more

Customer service

Consumers generally find customer service to be positive. Many reviewers highlight the responsiveness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

While they are a legit company with decent customer support and service, they are just resellers of taobao or chinese made red dots. They also put up fake reviews in their websites which is abit... See more

Rated 4 out of 5 stars

Excellent AR folding adapters for the price. I wished it had tension adjustment so that the folder hinge wouldn't likely fly back and forth. However, nothing a drop or two of blue loctite can't fix. N... See more

Rated 4 out of 5 stars

The company responded great when I asked for help regarding an issue that I had. Great customer service. But the issue could have been avoided if the website had the feature that it stated it had, b... See more

Rated 5 out of 5 stars

I am long time buyer from specprecision.com and they always deliver and I have not seen any other business who provide such aftersale service if there is some problem with the product with any questio... See more


Company details

  1. Airsoft Supply Shop
  2. Telescope Shop

Written by the company

We are crazy tactical fans. dedicated to make,retail,wholesale nice tactical gears,we take products quality as top priority, always evolved. IN TACTCAL WE ENJOY .


Contact info

4.2

Great

TrustScore 4 out of 5

548 reviews

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1-star

Replied to 11% of negative reviews

Typically replies within 2 weeks

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Rated 4 out of 5 stars

Specprecision is just a reseller/middle man of ali/taobao products

While they are a legit company with decent customer support and service, they are just resellers of taobao or chinese made red dots.

They also put up fake reviews in their websites which is abit unethical and annoying.

Only buy from them if youre in the USA (to avoid shipping + tariffs) but other than that, find your stuff in other websites like taobao or ali

8 May 2025
Unprompted review
Rated 5 out of 5 stars

Trustworthy shipment and quality products

I've bought from them twice from Spain. Shipment was flawless and arrived on time, with tracking provided.

Quality of the products was great, an IR laser copy of the MAWL exceeds power needs, and holds zero. NVG focus caps are great quality.

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Specsprecision

Specsprecision, a real good store that sells beautiful affordable sights to make the "tools" look fancy and tacticool. I would buy from Specsprecision again.

2 June 2025
Rated 3 out of 5 stars

FDE Vudu

Compared it to the RS Vudu, and glass clarity is almost as good. Overall finish of the scope is decent.
Got the FDE version, but it came with the wrong reticle, and placement of the reticle is a bit off center.
Also, the zoom adjustment is loose so might not hold zero

2 August 2025
Unprompted review
Rated 1 out of 5 stars

Order was late by over a month, never got it in the end.

Order was late by over a month, never received it in the end.

I placed an order for a Spec precision RCO 4X32 Riflescope. Paid in full $180, with a listed delivery time of 2 weeks. Order number US2506066252

3 weeks pass by, and I have nothing in the mail, no follow ups, and a the only thing I have to go on is a hard to find tracking number, so I check shipping. Package had been stuck in customs for over a week, then declared possibly lost. I email customer service and get a run around, being told to wait another week for customs to fix the issue.

I wait 1 week and my lost package is still lost, so I email customer service to get a replacement. My part that I ordered is supposedly not in stock, even though the website says it is, and I was offered a replacement, that was also cheaper that what I originally purchased at that. Despite being offered a lower value replacement, I agreed to the terms and I was told that they would punch it in, with a new tracking number.

Another week passes and I didn't get a tracking number. I email support again, and was told that the person who was responsible for my replacement NEVER PUT THE ORDER IN.

I had to email the same info AGAIN to get my replacement placed again, and I was told that THERE WAS NO STOCK OF WHAT I ORDERED.

6 WEEKS OF WASTED TIME.

And I still didn't have my purchase. I was extremely frustrated at this point, so I requested a refund.

The only part of this process that went smoothly was the refund.

I have no plans of purchasing anything in the future from this store, at this point, if this is the normal experience.

6 June 2025
Rated 5 out of 5 stars

Great Customer Service

I initially had an issue with my first order and due to the fact our times zones are different it was hard to communicate via email and get prompt responses. They took the time to message me directly via WhatsApp and we were able to get all of my issues resolved. They even discounted my items for my troubles. I have since shopped from this company several times and will continue to due so.

4 June 2025
Rated 5 out of 5 stars

Great experience

Good prices, fast shipping, what more could you want from a business? I'd definitely order from them again. Products are top notch as well

8 July 2025
Unprompted review
Rated 5 out of 5 stars

Amazing company and products

I have began to use specprecision for my needs in tactical mounting solutions. The price comparison to other competitors is night and day, but the quality you get with specprecision products is near identical if not, better. Customer service has been top notch and though shipping is not quick as it would be in the states, I’m willing to wait the extra days for the cost savings I’m getting.

2 August 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic laser

Fantastic laser, the customer service was amazing. Fast to respond to all my questions. Can't wait to order more stuff.
Respectfully,
Edgar

24 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Products and shipping

Great Tracking system from door to door. Very good customer support and the Spec Precision brands of products is the best quality I have ever seen

19 July 2025
Unprompted review
Rated 5 out of 5 stars

I am long time satisfied buyer

I am long time buyer from specprecision.com and they always deliver and I have not seen any other business who provide such aftersale service if there is some problem with the product with any questions or excuses. I highly recommend them if you want to buy quality optics and accessories in about more then 5 times less price.

21 July 2025
Unprompted review

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