Great product with fantastic service. Fast turn around. Ordered prescription glasses. The whole procedure was simple. I particularly liked the fact that I was kept informed of each stage of the or... See more
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Specscart is one of the fastest-growing eyewear startups in the UK. With three physical stores in Manchester and an e-commerce website, we bring 2000+ fashionable eyewear styles made in the UK at unbeatable prices and deliver them in a record-breaking time of 24 hours.
Like superheroes, our brand also has an inspiring origin. Okay, it didn’t involve any radioactive spider bites, but it“s a lot more relatable. Our founder, Sid, broke his eyeglasses just one day before his semester exams. Wandering through Manchester City Centre in search of a replacement, he encountered only overpriced or mediocre options. The glasses he fancied were locked behind high-security displays, priced steeply at over £150. After reluctantly paying a small fortune without the chance to properly try them on, the glasses arrived—too late for his exams. Hope was lost here, but direction and purpose were found.
Sid realised that eyewear, much like shoes, should come with options that cater to different needs and occasions without breaking the bank or compromising on quality. Driven by this idea, Sid envisioned a brand where selecting glasses would be as enjoyable and straightforward as choosing a pair of shoes for different occasions—hence our tagline, “A Frame for Every Game.“
This vision gave rise to Specscart: an award-winning startup, on a mission to revolutionise the eyewear industry by changing the way people perceive glasses, from being a tool of sight correction to a sustainably made fashion accessory, that is a true joy to wear.
OUR PROMISE
At Specscart, we make a commitment to never sell anything that we wouldn’t buy ourselves. This means you receive essential upgrades like anti-glare, anti-UV, anti-scratch, and impact-resistant coatings on all glasses at no extra charge. Plus, every order comes complete with a protective case, designer cleaning cloth, cleaning solution, and a screwdriver. To ensure your vision is at its best, Specscart offers free eye tests for everyone at all our retails stores.
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Specscart. 10 Union Street, Bury, BL9 0NY, Manchester, United Kingdom
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Ordering was easy and despite missing the 4pm deadline my glasses were dispatched by about 11:30 the next day. Royal Mail got them to me within 24 hours. I am very impressed with the quality of the frames and the coatings on the "fully loaded" lenses do a great job of controlling glare. I can thoroughly recommend both the product and the service.

Reply from Specscart.
Amazing experience at Specscart Walkden. My Dad has vascular dementia and had broken his glasses. His only hobby is to read and unfortunately, he broke his reading glasses and his usual optician had a 3-4 week turnaround. I visited Specscart and a gentleman called Paul was the the most accommodating and pleasant man I have ever come across. He understood the urgency for Dad to have new glasses, went above and beyond to do everything he could to help the situation and said he would mark as urgent, but could take a week. This was totally acceptable, but I was totally shocked when they rang to say they were ready to collect after 24 hours. The most amazing customer service, this store goes totally above and beyond and I highly recommend this opticians to everyone. Paul you are an absolute star and a credit to your profession

Reply from Specscart.
Specscart is great. I have traditionally spent hundreds of pounds on designer reading glasses at Boots Opticians. It is a racket! My new specs from Specscart cost a fraction of the price and look great. The ordering process is really simple and the glasses arrived the next day.

Reply from Specscart.
If I could give zero stars I would!!! I trusted them with 2 pairs of our expensive frames and ordered lenses online. I dropped my lenses off in store and stressed to them that the prescriptions in both needed to be right and we ran through the figures! They have arrived with the incorrect prescription! Not only is the incorrect prescription in both pairs of glasses but they have also put the wrong prescription on the lens card with all the details! Shows you receive an incompetent service and this is why they offer low prices! Do not use!!! Better spending a little more and getting your lenses done correctly!!!
—-/
UPDATE -
Since their response on trust pilot they had NOT attempted to contact me and were waiting a response. In fact they only responded to my email once my trust pilot post was shared. I have provided the photos of the INCORRECT prescription cards along with what SHOULD have been put in the lenses (opticians provided prescription) they have gone as far as telling us “before we jump to any conclusions”…. There’s no jumping to conclusions going on the glasses are blurred when on and the prescription card is completely different to the prescription uploaded… they’ve asked us to tell them what issues we are facing when wearing the glasses… I mean they only had to be on my face a couple of seconds to figure out they are completely wrong which is why I checked the card! DO NOT BUY FROM HERE! We even went into store once we ordered online just to ensure it would all be correct and it STILL WAS WRONG.
Requested a refund and will update you accordingly on how their customer service team operates but in the meantime I have nothing good to say about this place and who knows if they will even resolve it so please BE CAREFUL AND WARY

Reply from Specscart.
Bought two pairs (different frames) for the price of one pair from a high street optician. Both delivered to the door in less time than the high street offered.
Super service from Specscart.

Reply from Specscart.
Fantastic service and great value for money. Why would anyone buy glasses from the high street when Specscart are so good? These are my second pair from Specscart and they are my first choice every time now! Thanks guys.

Reply from Specscart.
I have been buying my glasses and sunglasses from Specscart for a few years now and feel it’s about time I left a review as they have always had a stunning variety of frames, I have received many compliments, and I have always had an extremely efficient and excellent service from them.

Reply from Specscart.

Reply from Specscart.
I've been hanging back a few weeks to be sure everything is all good and half to say I’m more than impressed with my glasses the level of service in fact the hole experience from start to finish good value for money as well thanks Guys .

Reply from Specscart.
What an incredible company. Cheaper and quicker than the hightstreet. Communication was very clear and regular. My glasses were back to me within about 5 days. Beautifully presented in the box. Felt very happy.

Reply from Specscart.
My trial pair arrived promptly and as soon as I sent over the photo work began on my glasses. I absolutely love my new frames I’ve had loads of compliments and the service was fantastic.

Reply from Specscart.
The best thing about Specscart is that you can call them, the call is answered promptly and a real person gives help and advice . No Bots! The communication from start to finish is second to none.
The ordering was simple, the delivery was fast, the price was competitive and I'm delighted with my new varifocals.
I would definitely recommend Specscart and will use them again.

Reply from Specscart.
I really was so impressed with the customer service and help received placing my order. But even more impressed when I received the glasses back, the packaging and attention to detail was superb. Also being able to track the whole order from start to finish was great. Would highly recommend!

Reply from Specscart.
Excellent customer service, sunglasses turned round and delivered very quickly

Reply from Specscart.
I ordered two pairs of glasses to be made for my new prescription but one pair is made for my previous prescription. I have emailed them to ask what I need to do and I have had no response.

Reply from Specscart.
Excellent service when repairing glasses I had bought from them they had come apart. Only issue is due to the glasses not being fitted to my face, the lens are in the wrong place for my eyes. Still useable & as the price difference for my high prescription lenses was a bargain compared to specsavers, I’m keeping them.

Reply from Specscart.
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