Spectr Reviews 248

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the LED lights, noting their brightness, ease of installation, and significant improvement over original equipment. Many people also highlight the prompt and efficient delivery service, along with the helpful product support. However, some customers reported issues with product fit, specifically mentioning that certain bulbs recommended on the website did not fit their headlight casings. A few other people also felt that the received product did not match the photo on the website, or experienced lights dying prematurely.

What people talk about most

Product

Customers had positive experiences with product quality. Many reviewers praise the high quality, perfect... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the excellent quality of the LED... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praised the quick delivery and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've bought multiple products from Spectr and all of them have been excellent quality. Recently one of the indicator lights that I had bought close to a year ago unfortunately malfunctioned. After sen... See more

Rated 5 out of 5 stars

I cannot rave enough about how fantastic the products are and the product support is The LEDS are bright, they throw light brilliantly and are easy to install. Some vehicles might need an afterm... See more

Company replied

Rated 5 out of 5 stars

Great quality LED lights that are not insanely bright but way better than OEM. Had an issue with one purchase and they quickly sent me another globe with not much qualm. Excellent customer service pre... See more

Company replied

Rated 5 out of 5 stars

I recently upgraded with the Spectr light system for my jimny and the difference was definitely needed. Given that the Jimny gearbox didn’t have any light feature before, the Spectr light system makes... See more

Company replied


Company details

  1. Auto parts shop

Written by the company

High performance automotive LED's for all makes and models. Australian Owned & Operated.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

248 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

I pre-ordered the VW Golf MK6 (MK7.5R…

I pre-ordered the VW Golf MK6 (MK7.5R Style) Headlights, and the team is extremely friendly and helpful. I messaged them after hours, not expecting to hear back for a while, and was pleasantly surprised when they responded 10 minutes later. When I asked if I could change my order, they said no problem and made the change immediately. The wait for them to receive the lights to took a bit because they were pre-ordered, but once they received them, they were immediately mailed to me and arrived only a few days later. I am very delighted with the service and the help they offered.

25 February 2025
Rated 1 out of 5 stars

Bought the ultimate led kit for VW GTI MK6 but sent wrong product knowingly since ordered product was out of stock

Bought the ultimate led kit for VW Golf GTI MK6. The low beam didn't fit since wrong product sent. The reverse parking didn't worked at all. Sent 2 dome lights instead of 3 as per OEM. The parkers and fog flickers. After persuation sent the return label and refunded $157.15. Basically just a ripoff and waste. Calculated plot. Sent wrong globe knowingly original product is out of stock. Tried to help local business but didn't worked out. Stay away.

19 March 2025
Unprompted review
Spectr logo

Reply from Spectr

Thanks for the review.. You seem unhappy, but yet you kept 90% of the LED bulbs and sent us all your old, used, halogen bulbs, maybe hoping we would give a full refund?.. If you ever want them back, we got them all :)
We accept responsibility for the mistake in the kit and we refunded you the 3 bulbs that didn't fit.

Rated 2 out of 5 stars

Communication is poor

I emailed twice over the course of just over one week and have not received any reply. The first email on Sat 15 March contained my enquiry, the second email on 19 Marcg was forwarding them my enquiry, incase the original had been missed.

Now on Sat 22 March I received an email asking me to rate the experience.

The bulbs seem great, but the communication seems to be poor.

7 March 2025
Rated 5 out of 5 stars

Great service

Great service. Steaight to point and was able to help me instantly. One of the best lights i always get for my vehicles. And they ahow a great service to their customers. A+++ all the way

28 February 2025
Rated 4 out of 5 stars

Daytime running lights for JBW74

Easy to use website interface with applicable products to match my vehicle - Suzuki Jimny JBW74. Provides good detail on the benefits of each product.
When logging on to site am able to see previous purchases listed.
Checkout is straight forward especially as I am an international customer - New Zealand. Which is often a stumbling block with other Australian aftermarket suppliers that I'd like to purchase from.

20 February 2025
Rated 5 out of 5 stars

High beam LED

Easy to find what I needed, Jason provided great assistance and support. Easy to install, great products and happy to recommend.

20 January 2025
Rated 5 out of 5 stars

Very good seller A+++

I'm very happy with the product and prompt postage to me. Very stylish I love it on my bt50 very personal touch and style to compliment my Mazda.

22 December 2024
Rated 5 out of 5 stars

Great products

Purchased before from Spectr. Lights are always great quality and bright.
They also leave a great smelling air freshener!

29 November 2024
Rated 3 out of 5 stars

Good quality but draw more current than 21W bulbs

I purchased four of the BAU15S 1156 (PY21W) Indicator LED V2.0 bulbs for my Isuzu D-Max. The build quality of the bulbs is good and they have a great intense amber colour. However, on each side of my vehicle I could only install in the front or back, but not both. Turns out they draw somewhat more current than the normal 21W bulbs, which causes an error when two are installed at the same side. So, I am left with 2 bulbs I'm happy with but 2 that I can't use.

5 November 2024

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