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The sales process is typical "infomercial" hype and pump - "But there's more..." pressure after you've committed to the purchase. I purchased the basic product and will evaluate it over the next 3 m... See more
I purchased Speechelo standard then upgraded to Pro at 197 USD but i have not recived the login details of speehelo platform for my pro version. I raised three tickets but no response recived in p... See more
We are a small business making desalination equipment. We produce advertising videos for our youtube channel, but we simply don't have the money to spend on studio voice overs. Speechelo enabled us t... See more
Company replied
Company details
Written by the company
Instantly Generate Voice from Text
Contact info
Pavel Ghoerge, 300720, Timisoara, Romania
- support@speechelo.com
- speechelo.com
2.0
Poor
245 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
No billing document
It works fine for our needs. But I never received a billing document. Not receiving a billing document seems very unprofessionel, and the fact that there is no customer service/mail/number to contact is weird. So, here I am on Trustpilot to ask Speechelo to send me a billing document - can you please do that?
29 November 2022
Unprompted review
Reply from speechelo.com
Thank you for taking the time to leave a review for Speechelo. We apologize for any inconvenience you may have experienced with receiving a billing document. Providing excellent customer service is a top priority for us, and we are sorry that you were unable to reach us through the usual channels.
We would be happy to send you a copy of your invoice as soon as possible. Please reach out to us at https://support.blastersuite.com/ and we will do our best to assist you.
Warning!!
Update 2022-12-05 : it's been 7 days and 5 banking days and I still have not received my refund yet. I wrote to them but they still haven't replied yet.
--‐---------
Warning!!! Do not purchase any of their products. I went ahead and wanted to try out Speechelo since there was a 47 dollar discount. I filled in the details on my credit card and got overwhelmed with several popups and videos offering me the pro version. I look at it but decided to decline the offer on the pro version. During checkout I noticed that they went ahead and charged me for both versions so I checked my bank account and it was true. They went ahead and stole money without my consent.Not only that, after the purchase I found out that it was a subscription which was not stated anywhere before the purchase was made- I tried to contact customer service and the link was broken, after several attempts i got hold of "clickbanks" Chat support and got help from "Lourdes". I explained the whole deal and wanted a full refund. I was offered to try the package and get a partial refund but I got even more annoyed after being scammed twice so I asked for a full refund. "Lourdes" said that she was gonna process the refunds and I truly hope that I will get it in full the following days to come... A very poor and desperate sale tactic that just ticked me off... Oh almost forgot. " Lourdes" added the text saying:"The cumstomer can't afford the products and wants a refund" Way to go to not tell it the way it is!! So aggrevating....
27 November 2022
Unprompted review
Beta software for full price // No response from support
1/10 user experience. To get to the actual software you paid for ($US53) you have to navigate numerous upsells and promotions. I bought the standard package (which I was not able to preview beforehand) and was surprised to find out there's only one female voice... and that voice is unusable. It sounds like a robot. The other male voice samples are a little better. You get only 4 voices to choose from. Yet the company boasts that there are 72!! I have contacted support twice and have yet to hear back. Buyer beware, this is one shady company. PRO TIP- spend your money on Synthesia.. it is a far more legitimate product.
21 November 2022
Unprompted review
Reply from speechelo.com
Thank you for bringing this to our attention. In regards to the voices and options available in our app, we do offer a variety of natural and AI-generated voices, and we understand that different customers may have different preferences. We apologize if the AI voices did not meet your expectations, and we will definitely take your feedback into consideration as we continue to develop and update our app.
We also apologize if you felt that the upsells and promotions were excessive. Our goal is always to accurately represent our products and services, and we will make sure to review and update our marketing materials to ensure they accurately reflect what we offer. If you would like to discuss your experience further, please do not hesitate to contact us. We are here to help and want to make sure all of our customers are satisfied with their experience with Speechelo.
WARNING - Subscription needed to make it useful
Sold as a one time purchase on massive discount for full access. Upsell to pro to make it useful is actually a subscription. Even if you spot this on the page it is too late as you have already bought a product that wont do what you want. The product works ok but the sales model is misleading and unethical. I have asked them to modify it to make it clearer and look forward to their response.
24 November 2022
Unprompted review
Reply from speechelo.com
We apologize for any confusion or disappointment you may have experienced with Speechelo. In regards to the options available in our app, we do offer both a one-time purchase and a subscription option, and we understand that different customers may have different preferences. We apologize if the sales model was unclear, and we will definitely take your feedback into consideration as we review and update our marketing materials.
We also want to reassure you that we offer a 60-day money-back guarantee for all of our products. We are here to help and want to make sure all of our customers are satisfied with their experience with Speechelo.
I have paid for the product
I have paid for the product, have no idea how to download. Have no receipt, but the money was taken from my debit account. Not happy camper
22 November 2022
Unprompted review
Reply from speechelo.com
Thank you for bringing this to our attention. It is important to us that all of our customers are able to easily access our app, and we apologize if this was not the case for you. We encourage you to reach out to our customer support team if you haven't already via the support channel (https://support.blastersuite.com/) so that we can assist you with the onboarding process and address any other concerns you may have.
Positive experience.
Positive experience.
I use the software only in Italian and I must say that the result is very performing. Its use is very interesting and intuitive, easy and above all the results and the realism of the voice are truly exceptional. Great for online presentations, reading audio books or when needing to speak over images or videos. To be recommended absolutely.
21 November 2022
Unprompted review
Reply from speechelo.com
Thank you for your positive review of Speechelo! We are glad to hear that you have found the software to be performing well in Italian and that you have had a positive experience using it for your use cases. We are committed to providing our customers with high-quality text-to-speech software, and we are glad to see that it has met your needs and exceeded your expectations.
We appreciate your business and are grateful for your kind words about Speechelo. We hope you continue to have a positive experience with our app and that it continues to be a valuable tool for you. Thank you for your support and for choosing Speechelo.
BEWARE!
I did a "trial" and was charged multiple times. Read ALL the "fine print" & DON'T use a bank card!! I tried reaching the "company" multiple times with no success. Lost hundreds of $ until I threatened my bank. Great concept, but a #moneysuckingscam!
13 November 2022
Unprompted review
Reply from speechelo.com
It is never our intention to charge our customers multiple times without their consent or to cause any financial hardship. We have reviewed our records and can confirm that we did not receive any tickets with a similar name to the one you provided, nor did we receive any recent tickets from you. We encourage all of our customers to contact us through our official support channel at https://support.blastersuite.com/ for any issues or concerns. If you have not already done so, we recommend reaching out to us through this channel so that we can help resolve any outstanding issues.
I am so impressed with speechelo
I am so impressed with speechelo. The voices are great and it’s easy to use. The app could use a little work and therefore the 4/5 stars. I had trouble downloading on to my machine a couple times.
11 November 2022
Unprompted review
Reply from speechelo.com
Thank you for taking the time to share your positive feedback about Speechelo. We are glad to hear that you have had a good experience with the app and found the voices to be great.
Speechlo is the best TTS tool
Speechlo is the best TTS tool. But needs improvement. Some of the voices are awesome, You could not hear any trembling or some ticking sound when the voice character's speech, unlike other TTS tools. That is why I am impressed with this tool.
The developer is great, unless when you use the other voice character that is not yet developed.
But I know maybe in the future they will improve the other character so that to have a lot of different unique voices and characters that are perfectly performing like BILLY JOEL Character and other Pro characters that the voices are quite performing perfectly amazing.
In order for you to hear the voice perfectly performing, you need to add some punctuation marks according to the situation of the paragraph.
Always remember this friends.
Quality services or products will last longer and will give you a very outstanding dignity from the present and in the future to come.
Good luck and more knowledge and wealth to BLASTER TEAM "speechlo"
Respectfully,
Nolan Jr
24 August 2022
Unprompted review
Reply from speechelo.com
Hello Nolan,
Thank you for your positive review of Speechlo! We're glad you find it to be the best TTS tool out there. We're constantly working to improve the app, and we appreciate your feedback. Please keep letting us know what you think so we can continue to make Speechlo the best it can be.
Thank you,
Speechelo
Not worth even half the price!
They don't tell you about the Pro version that you need to pay extra for. The standard version is useless and pro version isn't much better. Very basic with a small selection of voices. You can't make many adjustments to the speed, tone or pronouncation. Murf.ai is far superior to this
10 November 2022
Unprompted review
Reply from speechelo.com
Hello Gary,
Thank you for your review. I’m sorry to hear that you didn’t find our app to be of much use. I would like to clarify that the standard version of our app is not useless, and in fact offers a good selection of voices and adjustable settings. The pro version simply offers more voices and options.
I would encourage you to give our app another try, and I’m confident that you will find it more to your liking. If not, we would be happy to refund your purchase.
I hope this clears things up for you. Thank you for taking the time to write a review.
Good product but terrible customer relationship management.
I was (past tense) quite impressed with Speechelo's product. It produced excellent renderings of the text I fed it and it did so with amazing speed.
But when I tried to upload the resulting MP3 file to my WordPress site, there was a problem. I reported the problem to them and they essentially blew me off. "Not our problem" was the essence of their reply.
Then I ran into another problem logging in. They use a Captcha with numbers to validate my email and password. Now I don't mind this to make sure they have validated my email and password, but when they do it every time I login, I have a problem. I am legally blind (Macular Degeneration) and cannot see long strings of number. I reported this to them and suggested an alternate means of validation (send me a email),and here was their complete reply: "Sorry but this is the best we can do at the moment".
So my bottom line is that they have a good product but they upsell to quickly (like before I have even logged in for the first time), AND their customer service sucks.
10 November 2022
Unprompted review
Reply from speechelo.com
Dear Bob,
Thank you for your review of our product. We are sorry to hear that you had a problem with it and that our customer service was not up to par. We would like to apologize and assure you that we are taking steps to correct the situation.
I can assure you that we will always pay attention to a customer's issue. If you contacted us about an issue with your file, we would have been happy to help troubleshoot it. Unfortunately, there may have been a misunderstanding on our end about what the issue was.
If you could please let us know what the problem was, we would be happy to investigate it further. We value our customers, and their satisfaction is our top priority. We would love to help you get your product up and running, so please feel free to contact us again. We would be happy to assist you in any way we can.
Thank you for your time.
Thank you,
Speechelo
SUBSCRIPTION - NOT a One off PAYMENT!
I got Speechelo on impulse around Black Friday hoping that it was just a good BF offer.
first payent of $32.40 only one British English male and female voices, both only AI-enabled, which sounded nothing like the main AI guy from the ad. The American English voices, both male and female one sounded OK, it seemed more of them were available, too, but can't be sure.
I emailed S. for a refund got offered all the tea in China FOR LIFE if I paid them another $47 ( another cat in the bag what you getting then )
IMPORTANT they actually mentioned that what I paid was NOT A ONE-OFF PAYMENT which is what I believed on sign up, but that it actually was a recurring subscription, I checked and there it was, easy to cancel, they didn't have to mention it strictly speaking
I requested a chargeback via Paypal, and by reply and got it the same day.
Very oddly, their how-to tutorial, not a bad one, was voiced over in a thick East European accent, which seemed very strange indeed under the circumstances, I can only assume that the guy, perhaps the owner, just couldn't resist the sound of his own voice!
So not an outright scum probably, but lads of headache to get any value
7 November 2022
Unprompted review
Reply from speechelo.com
Hello Vanya,
Thank you for your review. I'm sorry to hear that you were not satisfied with your purchase of Speechelo. I would like to offer my sincere apologies for the inconvenience that you experienced.
We offer a variety of voices in both American and British English, so you should have been able to find one that suits your needs. I would like to assure you that we do our best to offer quality products at a fair price. We offer a 60 day money back guarantee on all of our products, so I'm sorry to hear that you were not able to get the full value out of Speechelo.
We want our customers to be happy with their purchases, and we're sorry that wasn't the case in this situation. If you'd like to discuss this further, or if there is anything else I can do to help, please don't hesitate to contact us.
Thank you for your time.
Thank you,
Speechelo
Paid but no product was delivered. Refund still not acknowledged
BUYERS BEWARE
- I paid, yet the access wasn't delivered.
- You are forced to watch these "premiums" before moving on to the next. I don't even know if this is the norm.
- To this hour, I still have no access. It's been almost a day now. Just, wow.
- I already requested a refund, still waiting for a response. UPDATE: Luckily, I paid through Paypal. It appears, I might have a chance of a refund initiated by Paypal and not by this company.
31 October 2022
Unprompted review
Reply from speechelo.com
Hello Carl,
I'm sorry to hear that you were not satisfied with your purchase. I would like to address your concerns and see if we can come to a resolution.
Your access is delivered as soon as the purchase is complete. Did you check your spam folder? Please let us know what specific steps you took to try and gain access to the software. We would also appreciate it if you could provide us with your order number or email address used to purchase the software so that we can check our records.
Next, I would like to clarify that you are not forced to watch any of the "premiums" in order to move on to the next section. You can bypass them if you choose.
Finally, I would like to apologize that you have not yet received a response to your refund request. Did you drop us a support ticket using the below link? If yes, please share the ticket number.
https://support.blastersuite.com
This is our main support channel, and we usually respond within a few hours. I will be happy to process that for you as soon as possible.
If you have any further questions or concerns, please do not hesitate to contact us. We value our customers and want to ensure that they are satisfied with their purchases.
Thank you for your time!
I still have not gotten a refund, speechelo is disgusting
I still have not gotten a refund; the product was not delivered. I never agreed to buy a subscription, I simply want my money refunded for a product that was not delivered. I hate everything about the way speechelo does business. It is disgusting and not an honorable, above-board business.
12 October 2022
Unprompted review
Reply from speechelo.com
Hello,
Thank you for bringing this to our attention. We are very sorry that you have not yet received a refund and that you are unhappy with the way we do business. I hope this issue has been resolved already. If not, please drop us a support ticket and elaborate on what specifically did not meet your expectations.
Also, please provide us with your order number and the email address you used to place the order so that we may investigate this further. Thank you for your time.
We would love to do whatever we can to help rectify the situation.
Thank you,
Speechelo
They are a scam.
They are a scam, but as I paid with Paypal they gave me a full refund (as it's worst for them if I comply to Paypal).
You can't work with your paid product without CONSTANT ADS to upgrade. They misleadingly sell all the features for 27 usd, but in fact you get very limited options.
You need to buy 3 more products for all the features they promise.
This is not serious.
20 October 2022
Unprompted review
Reply from speechelo.com
Hello,
We are sorry to hear that you were unhappy with your experience using our product. We want to assure you that we take our customers' satisfaction very seriously. We strongly disagree with the assertion that our product is a scam, and we are sorry that you felt misled about the features of our product. Our product does include all of the features that we advertise.
However, we understand that some users may find that they need more features than our product offers. For this reason, we offer a variety of different upgrades that can meet the needs of a variety of users. We hope that you will give us another chance to prove ourselves. Thank you for your time.
Thank you,
Speechelo
Not impressed with the reviews
Wow... I'm so glad I found this website. I was going to purchase this software. All the reviews made me realize a lot of things. This company doesn't seem to be very transparent with what they promote. I will stay away from this product. Thanks a lot for this great service trustpilot!
21 October 2022
Unprompted review
Reply from speechelo.com
Hello Pierre,
Thank you for your comment. We're sorry to hear that you were not impressed with the Trustpilot reviews. We would like to address some of your concerns.
First, we want to assure you that we are transparent with what we promote. We always make sure to disclose any potential risks or limitations of our products in our marketing materials.
Second, we take our customer reviews very seriously and want to ensure that our products and services are up to par. We would love to hear more about your experience and what made you decide not to purchase our software.
Finally, we would like to invite you to give our product another try. You may be pleasantly surprised by it if you give it a chance. We understand that you may be hesitant to purchase the Speechelo software based on the reviews here. However, we believe that the product has great potential and would urge you to give it a try. We are confident that you will be satisfied with the results.
Thank you for your time!
Thank you,
Speechelo
Was about to write a 5 star review
I sat down this morning to write a glowing 4/5 star review of Speechelo and the Pro upgrade that I recently purchased. I paid $27 for the basic app and was immediately presented with the "PRO" version upgrade option for $127. After playing around with the basic package for a day or two I realized it was not going to offer the voice options I needed for my videos. So I bought the Pro upgrade even though it seemed a bit expensive. So far I have been reasonably happy with the results. But, and there always seems to be a "But" in these stories, I was reading some reviews here and it seems that some versions of the Pro plan are only for three months.... What the heck? Was my Pro package a one-time purchase or a subscription for three months or perhaps one year? What did I buy with my hard earned money? So I tried to contact the good folks via their comments and help page. And here is my complaint with the system. I gave up after being re-directed to a couple of different places. They do not make it easy to get a simple answer to a simple question. Also my account page does not define what I actually have and for how long.
Most of the voices are not usable as they tend to sound very robotic but several are really quite good. They sound much better if you use lots of punctuations and spend a little time learning to help the AI. They also sound much better if laid down with a music backing track.
Thus far I do not have a complaint with the actual app but that's only two thirds of the package. Customer support is often critical for users and I found the process of asking for a simple answer about my purchase was not "User Friendly" even though I get lots of follow up stuff from the developers wanting to sell me more goodies. It's 3 stars for now. I'll upgrade if I ever get an answer to my question, did a get a one time "Pro" upgrade for my $127?
20 October 2022
Unprompted review
Reply from speechelo.com
Hello Timothy,
Thank you for your feedback. We're sorry to hear that you found our customer support process to be unappealing and that you were not able to get a clear answer to your question. I would like to assure you that we do our best to make the process as easy as possible for our users, and we're sorry if we fell short in this case.
We would love to help you out. As for your question about the "Pro" upgrade, you are a lifetime member and have access to all future updates. If you have any other questions, please don't hesitate to reach out to us at support@blastersuite.com. Thank you again for your feedback.
Thank you,
Speechelo
I requested a refund on Sept 30th and…
UPDATE: Finally got my REFUND in late November!!!
UPDATE: OCT 20, 2022
October 19th
I requested a refund on Sept 30th and checked back 10/15 to find the ticket was closed and no refund has been issued!
7 October 2022
Unprompted review
Reply from speechelo.com
Hello,
I'm sorry to hear that you have had a negative experience with our product. I would like to help clear up any misunderstandings and see if there is anything we can do to help resolve the situation.
We take pride in our products and our customer service, and we are sorry to hear that you feel that we have let you down. We would never intentionally steal from our customers, and we would be happy to refund your purchase if you are not satisfied with our products.
I would like to clarify that our products are not "trash." We have received many positive reviews from satisfied customers. I am sorry to hear that you did not have a good experience, but I would like to ask what specifically went wrong.
We offer a no-questions-asked money-back guarantee on all of our products, so if you are not satisfied for any reason, we would be happy to issue a refund. I am sorry to hear that you requested a refund and that we did not respond or refund your money. Please share the support ticket number to investigate this further.
Thank you,
Speechelo
I purchased PRO to have more voices
I purchased PRO to have more voices, but portuguese voices from Portugal are only 4, three standard and 1 AI. Voices are not natural enough, specially if you have to pronnounce names it sounds fake and strange.
To read a ebook to voice, in order to listen, it gives you a limit of 20000 caracters is short to that purpose.
13 October 2022
Unprompted review
Reply from speechelo.com
Hello Arnaldo,
Thank you for your review. I am sorry to hear that you are not happy with the Portuguese voices available in PRO. The voices are not perfect, but they are the best available on the market. I understand that pronouncing names can be difficult, but the voices are getting better all the time.
I am sorry that you find the character limit to be too short. However, this limit is in place because the voices are generated by a text-to-speech engine. The character limit is necessary to ensure that the voices are not cut off in the middle of a sentence. I hope you understand.
I hope that you find other features of PRO to be more useful.
Thank you,
Speechelo
Sadly Speechelo is pretty much rubbish…
Sadly Speechelo is pretty much rubbish and I feel I've been scammed. I checked their emails and was shocked to see how I was spammed once or twice a day with so much hype making out it was such a fantastic product but the fact is when you get to use it, it isn't and it simply isn't worth the trouble. I paid by Paypal and will be applying for a refund. Better to pay someone on Fiverr to read it for you.
30 August 2022
Unprompted review
Reply from speechelo.com
Hello Alice,
I am sorry to hear you did not like Speechelo. We send promotional emails for products that work good with Speechelo, but please note, all our emails contain an unsubscribe link. If you ever feel you do not want to receive an email from us, you simply hit the Unsubscribe link from the bottom.
Regards,
Speechelo Team
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