Speechify Reviews 6,356

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 2,672 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, positive attitude, and exceptional customer service, often highlighting the personalized and understanding approach they receive. Many people appreciate the quick response times, with issues frequently resolved within minutes or hours, making the overall experience efficient and easy. Reviewers also find the platform beneficial for reading and studying, especially for those with limited time or for whom English is not their native language. However, some customers experienced initial difficulties with the user experience, such as understanding how to load content or encountering restrictions with certain subscriptions. A few people also mentioned being charged for services they didn't request or not realizing their subscription had automatically renewed.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their professionalism, efficiency,... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness, efficiency, and... See more

Response time

Reviewers mention positive feedback about response time, with many customers reporting incredibly fast... See more

User experience

Clients share positive opinions on user experience, with many finding the app useful for studying, learning,... See more

Subscription

Customers consistently note ambiguous experiences with subscription, with some reporting accidental annual... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent support! I was suddenly unable to add bookmarks to any of my documents, whether PDF, Word, or ePub. I reached out to support and Chris helped me incredibly quickly—I received a reply withi... See more

Rated 5 out of 5 stars

I am reg'd blind and have had to use the usual Dragon, high magnification built in readers and sighted help to se the books up or if the print is not good to read them, AI suggested Speechify and i... See more

Rated 5 out of 5 stars

I am very impressed with this program. It is just the thing for people whose eyesight is failing them. I also admire the fact that the text-and-audio combination is perfect for people for whom Englis... See more

Rated 5 out of 5 stars

Speechify is a great app which I use daily. There are some restrictions when trying to export articles from my Sydney Morning Herald subscription which Chris from their support team, who has been most... See more


Company details

  1. Software company

Written by the company

Speechify is the most used Voice AI assistant for reading, writing, researching, and having fun in the world. Features include text to speech, voice typing, AI podcasts, and talk to Speechify, where Speechify has context on what you're reading. We have both free and premium subscriptions and over 500,000 5-star reviews. You can use our text editor, our Google Chrome Extension, our iOS app, our Mac Desktop app, or our Android app. Speechify users are students, working professionals, and people who like speed-listening. We have over 20 million users. You can also upload any PDF or take photos of pages and have Speechify read them out loud to you. Our Google Chrome extension will read any web page out loud to you. Speechify Premium includes unlimited listening, faster speeds, uploading documents, and downloading MP3s. We also have over 30 lifelike voices, languages, and accents, including Snoop Dogg. Happy listening!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6k reviews

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Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Customer support is fast and outstanding …

I had a small issue during my trial period. I emailed customer support and they got back to me right away on a Saturday NIGHT. My issue was resolved on the spot. I'm still experimenting with all the different ways I can use Speechify . What I like the most is the app reads all of my Kindle books with ease.

30 May 2026
Unprompted review
Rated 1 out of 5 stars

Terrible product/scam

Terrible. Took me for $69. I used it for less than an hour. No refunds. Thought I was getting a premium service but my account showed basic. Doesn't do anything Siri can't do. After paying $69, I got hit with offers for multiple other 'features' I thought were included. A library of books, some other features I didn't want. You have to take a photo of each page of the book. And the kicker? The transcription is horrible. It speaks punctuation. Period at the end of a sentence? It says period. Gets words wrong. totally worthless product where they obviously spent more on marketing than any development. Third rate Siri with a fancy icon. Voices are OK. Guess that is what you pay for - celebrity endorsements. All AI generated. UPDATE: You will NEVER get your money back, but you SHOULD contact your credit card company immediately and request a BLOCK against future charges. Otherwise, they will keep charging you as long as they can get away with it and hide behind their well funded legal department. If Snoop Dog and Gwyneth did make celeb endorsements to this lemon of AI slop, they should be ashamed. Will call them out on their Grams as well for sucking people into this garbage product.

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I had a problem in connecting to One Drive and Michael and the team got it sorted with courtesy and a minimum of fuss. Recommended.

29 May 2026
Unprompted review
Rated 4 out of 5 stars

Chris was extremely helpful in keeping…

Chris was extremely helpful in keeping me engaged with this app. It does what I was hoping it would! I can read my kindle and then when I have to step away where I can’t read, I can listen to my book on Speechify. There are a few glitches with the app taking some time in spots to find words to continue but typically I can go out and come back to get it working again. It also only allows me short periods outside of the app to use other apps or google before it prompts me to continue and then reverts back to the app. But I’m very happy to have some option for books not in Audible. This is great. And I love the narrator / storyteller Dominic.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

SPEECHIFY IS TOTALLY EFFECTIVE & I USED IT DAILY🎉🎉🎉

I have been using Speechify EVERY SINGLE DAY for almost 5 years and have been so thankful for this useful reading app! I was in a car accident over three decades ago that left me in a coma for six weeks and radically affected my reading ability. Now with Speechify it alleviates the struggle and I cannot say enough about how PERFECT Speechify has become in healing my brain since I’ve had Speechify for nearly 5 years now! I have been able to read nearly 20,000,000 words because Speechify keeps track of how many words it has provided for you over the years, and I I’ve never been so impressed with anything online as I am with SPEECHIFY‼️‼️‼️‼️‼️‼️

30 May 2026
Unprompted review
Rated 5 out of 5 stars

Got my refund

I forgot to cancel my subscription after my free trial ended and they actually got it cancelled and fully refunded for me. Did it pretty quick too.

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Im an older person …

Im an older person and not to keen on technology. I had questions on using Speechify so contacted them. I received a reply within seconds and my questions were answered. Great experience and wonderful customer service.

29 May 2026
Unprompted review
Rated 3 out of 5 stars

Signed up in March

Signed up in March. Worked very well and choice of readers good.
I personally found it to tiresome having to load up as I didn't read for sufficient periods.
Came to renewal and was billed before I was able to cancel. However after a few emails the company agreed to refund. So be aware that it is rolling renewal and if you wish to stop your subscription , do so ahead of renewal date.
The product is good if you want books & items read to you.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent support

Excellent support! I was suddenly unable to add bookmarks to any of my documents, whether PDF, Word, or ePub. I reached out to support and Chris helped me incredibly quickly—I received a reply within just a few minutes, and my problem was solved. Top-notch service!

29 May 2026
Unprompted review

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