Excellent support! I was suddenly unable to add bookmarks to any of my documents, whether PDF, Word, or ePub. I reached out to support and Chris helped me incredibly quickly—I received a reply withi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Speechify is the most used Voice AI assistant for reading, writing, researching, and having fun in the world. Features include text to speech, voice typing, AI podcasts, and talk to Speechify, where Speechify has context on what you're reading. We have both free and premium subscriptions and over 500,000 5-star reviews. You can use our text editor, our Google Chrome Extension, our iOS app, our Mac Desktop app, or our Android app. Speechify users are students, working professionals, and people who like speed-listening. We have over 20 million users. You can also upload any PDF or take photos of pages and have Speechify read them out loud to you. Our Google Chrome extension will read any web page out loud to you. Speechify Premium includes unlimited listening, faster speeds, uploading documents, and downloading MP3s. We also have over 30 lifelike voices, languages, and accents, including Snoop Dogg. Happy listening!
Contact info
United States
- support@speechify.com
- speechify.com
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Speedy replies!
I needed assistance in requesting a…
I needed assistance in requesting a refund and Chris was extremely helpful. He was straight to the point with helping me and was very fast. I got all the help I needed within the first hour of contacting them! They stay true to their policy.
Good app and lovely support
App is the most advanced out there, although it has room to grow. Chris gave an amazing support ON SUNDAY and I am thankful for it.
If you have a lot of reading to do…
If you have a lot of reading to do listen to it in the car with this app . You can also read along while it reads to you . They have voices that are easy to listen to making comprehension better . Love the podcast and summary features too
Chris was amazing to deal with with I had a few troubleshooting questions (user error !)
Worth the expense !
Trustworthy Support crew - thanks Chris!
Not the right app for me unfortunately however I found Chris in support team very helpful with immediate response and gave clear directions how to cancel my subscription. For that reason I would highly recommend - just wish I was more of a bookworm!
I’m new on Speechify and Chris was very…
I’m new on Speechify and Chris was very helpful in answering my and “showing” me how to use it,
Chris helped me with an issue and was…
Chris helped me with an issue and was super proactive and efficient, giving me multiple solutions to my problem and stayed on the chat until my issue was resolved. I'm feeling super grateful for such great customer service. Now to jump into some studying with Snoop and Gwyneth Paltrow!
Excellent App
Excellent App! I’m very pleased with it. I’m new to the app, and Chris was able to help me. I wasn’t sure how to use some of the features. It’s fairly easy and fun to use! 😊
Enjoyed the product and customer…
Enjoyed the product and customer service was very easy and responsive to deal with! Thank you Chris for your assistance!
Speechify is a great app which I use…
Speechify is a great app which I use daily. There are some restrictions when trying to export articles from my Sydney Morning Herald subscription which Chris from their support team, who has been most helpful, is working with his team to resolve.
Initially had some issues, but resolved quickly
Initially had some issues, but Chris contacted me super fast and gave me a few pointers that resolved the problems. He provided an easy solution quickly - impressive.
Chris is awesome!
The app is very useful
The app is very useful. It helped me read stuff in a hurry I just didn't have time to read otherwise, and the voices were good. Additionally, when I had a problem with billing and needed help, customer service was INCREDIBLY prompt. I cannot emphasize enough how impressed I am by this company and their representatives. Massive thanks to Chris who really helped out.
Ariel is amazing
Ariel is amazing! She was very detail oriented in providing some of the best customer service I've ever experienced. Thanks Ariel!
Speechify Usefulness & Solid Customer service
I've been on Speechify for about a year., has been a helpful tool for me writing speeches, addresses and talks. It helps to hear the written word , so better massage things for the listener. The customer service has been exceptional as well.
Jean helped me greatly 🙏Thank you
an fast antwort by Chris
Customer service was top notch!
Customer service was top notch! Chris was excellent in offering support that was quick and to the point. I appreciate the dedication to stellar service and solutions!
So much more..a surprise
I was very excited to begin using the app as I had a number of books I wanted assistance to read. However, on my 1st attempt I learned there was there was some limitations. After writing to the helpdesk, I received an almost immediate response from Chris. Although I asked to have the subscription cancelled and funds refunded, I learned from Chris' response there are other ways to utilize the app, e.g., listen to the number of books that are sitting in my Kindle library. I was so happy and chose to continue the app. Chris'response was timely, detailed and understanding of my needs. Thank you Chris
I had an issue with an unauthorizeExcellent service from Chris!d…
I had an issue with an unauthorized auto-renewal, and Chris from the support team handled it flawlessly. The response was incredibly fast. I truly appreciate Chris's help and the outstanding customer service.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








