Speechify Reviews 6,353

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 2,672 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, positive attitude, and exceptional customer service, often highlighting the personalized and understanding approach they receive. Many people appreciate the quick response times, with issues frequently resolved within minutes or hours, making the overall experience efficient and easy. Reviewers also find the platform beneficial for reading and studying, especially for those with limited time or for whom English is not their native language. However, some customers experienced initial difficulties with the user experience, such as understanding how to load content or encountering restrictions with certain subscriptions. A few people also mentioned being charged for services they didn't request or not realizing their subscription had automatically renewed.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their professionalism, efficiency,... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness, efficiency, and... See more

Response time

Reviewers mention positive feedback about response time, with many customers reporting incredibly fast... See more

User experience

Clients share positive opinions on user experience, with many finding the app useful for studying, learning,... See more

Subscription

Customers consistently note ambiguous experiences with subscription, with some reporting accidental annual... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent support! I was suddenly unable to add bookmarks to any of my documents, whether PDF, Word, or ePub. I reached out to support and Chris helped me incredibly quickly—I received a reply withi... See more

Rated 5 out of 5 stars

I am reg'd blind and have had to use the usual Dragon, high magnification built in readers and sighted help to se the books up or if the print is not good to read them, AI suggested Speechify and i... See more

Rated 5 out of 5 stars

I am very impressed with this program. It is just the thing for people whose eyesight is failing them. I also admire the fact that the text-and-audio combination is perfect for people for whom Englis... See more

Rated 5 out of 5 stars

Speechify is a great app which I use daily. There are some restrictions when trying to export articles from my Sydney Morning Herald subscription which Chris from their support team, who has been most... See more


Company details

  1. Software company

Written by the company

Speechify is the most used Voice AI assistant for reading, writing, researching, and having fun in the world. Features include text to speech, voice typing, AI podcasts, and talk to Speechify, where Speechify has context on what you're reading. We have both free and premium subscriptions and over 500,000 5-star reviews. You can use our text editor, our Google Chrome Extension, our iOS app, our Mac Desktop app, or our Android app. Speechify users are students, working professionals, and people who like speed-listening. We have over 20 million users. You can also upload any PDF or take photos of pages and have Speechify read them out loud to you. Our Google Chrome extension will read any web page out loud to you. Speechify Premium includes unlimited listening, faster speeds, uploading documents, and downloading MP3s. We also have over 30 lifelike voices, languages, and accents, including Snoop Dogg. Happy listening!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6k reviews

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Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Support helped with signing up for monthly subscription

Had an issue when trying to change my trial into a monthly subscription. The only option appeared to be yearly. After some trial and error with support they were able to help me get my monthly subscription. They were so helpful.
Everytime ive contacted support through WhatsApp they have answered my questions. Highly recommend Speechify.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Amazing tool!

Speechify has been one of the most effective and easy-to-use tools I’ve used in grad school. I have to read nearly 200 pages a week, and it has honestly made my life so much easier. The audio quality is great, it saves me so much time, and it helps me stay focused and absorb information better while multitasking. Highly recommend for students or anyone with a heavy reading workload.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

The app by itself is amazing

The app by itself is amazing; you can mark, read, go back, speed up, or slow down.

Helps you keep track of what you are reading, and the voices are clear and fluent.

I have been able to read work documents and recreational books during my car rides, using my time efficiently. I am super happy.

That aside, when my app stops working, the customer service helps you in seconds, they follow up and help you until it works again.

Worths every cent!

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent App and Outstanding Customer Support!

Speechify is an amazing application and it fully met my expectations. It is very easy to use, helpful, and works perfectly for studying and everyday tasks. I am really satisfied with all the features and the overall experience.

I also want to highly praise the customer support team, especially Dale. He was incredibly kind, professional, patient, and helpful throughout the whole process. His approach made the experience even better, and I truly appreciate all the support he provided.

Thank you once again, Dale, for your help and excellent customer service. It means a lot!

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Expensive but high quality

The product is expensive but the quality is undoubtedly high. I was also impressed by the customer support I got from a rep named Chris. Thank you Chris

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Customer service at Speechify is amazing

Customer service at Speechify is amazing. Quick, offers suggestions to fix issue and they are easy to understand and they solve the issue! This is I think, my 3rd interaction with support services and I have come away 100% happy each time with assistance from Chris

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Chris was great

Chris was very patient, taking me through a bunch of steps, getting me past roadblocks.

19 May 2026
Unprompted review
Rated 5 out of 5 stars

My experience was great

My experience was great. A person by the name of Chris helped me with my questions, which did not take long. I recommend them to others in case they want a quick consultation, or a long one, depending on what type of questions they have.

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Speecify was great but not in the…

Speecify was great but not in the budget right now. When I reached out to cancel and get a refund on what they charged me they responded fast and politely and did not give me any grief to take me through a lot hoops to get my money back! Definitely trustworthy!

19 May 2026
Unprompted review
Rated 1 out of 5 stars

I have tried multiple times to cancel…

I have tried multiple times to cancel my free trial before it expires, but I don't get a confirmation notification or email. Im so afraid that I will be charged, as I have read dozens of reviews stating they have been after canceling, as well. I knew I just wanted to try the app for a few minutes and then cancel during the trial. Then I was going to come back and buy it once I could afford it. Im disabled and live on a very strict budget. I cannot afford to be charged.

19 May 2026
Unprompted review
Speechify logo

Reply from Speechify

Thank you for sharing your concern. Please know that once a trial is successfully canceled, there will be no further charges from our side. We’d be happy to verify the cancellation status for you. Please contact us at support@speechify.com with your account email, and our team will assist you right away. Or you can directly reach out to me at poonam@speechify.com, and i will help you.
We truly appreciate you trying Speechify.

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